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#1 Jeana

Jeana

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Posted 18 May 2009 - 05:51 PM

I am not sure if I am posting in the right section but I DESPERATELY need assistance. Several days ago I started getting redirected during searches through yahoo. I did a little online searching and found some programs that I thought would help remove any viruses. Unfortunately, nothing that I did seemed to help, including reinstalling windows vista. Even during some of my searches certain sites were blocked such as online scans and certain sites to download removals. I would greatly appreciate assistance with my problem!!

I also have my HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:18:17 PM, on 5/18/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:Windowssystem32Dwm.exe
C:WindowsExplorer.EXE
C:Windowssystem32taskeng.exe
C:WINDOWSSystem32igfxtray.exe
C:WINDOWSSystem32hkcmd.exe
C:WINDOWSSystem32igfxpers.exe
C:WINDOWSRtHDVCpl.exe
C:Program FilesCyberLinkPowerDVDPDVDServ.exe
C:Program FilesJavajre6binjusched.exe
C:Program FilesLavasoftAd-AwareAAWTray.exe
C:Program FilesCommon FilesRealUpdate_OBrealsched.exe
C:Program FilesSUPERAntiSpywareSUPERAntiSpyware.exe
C:Program FilesBigFixbigfix.exe
C:Windowssystem32igfxsrvc.exe
C:WindowsSystem32mobsync.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
C:UsersJason & JeanaDesktopHiJackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.gateway.com/g/startpage.html?Ch...DTP&M=T3656
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch...DTP&M=T3656
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.gateway.com/g/startpage.html?Ch...DTP&M=T3656
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:Program FilesRealRealPlayerrpbrowserrecordplugin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier5.1.1309.3572swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:Program FilesGoogleGoogle ToolbarComponentfastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:windowssystem32BAE.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar.dll
O4 - HKLM..Run: [IgfxTray] C:Windowssystem32igfxtray.exe
O4 - HKLM..Run: [HotKeysCmds] C:Windowssystem32hkcmd.exe
O4 - HKLM..Run: [Persistence] C:Windowssystem32igfxpers.exe
O4 - HKLM..Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM..Run: [RemoteControl] "C:Program FilesCyberLinkPowerDVDPDVDServ.exe"
O4 - HKLM..Run: [LanguageShortcut] "C:Program FilesCyberLinkPowerDVDLanguageLanguage.exe"
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre6binjusched.exe"
O4 - HKLM..Run: [Ad-Watch] C:Program FilesLavasoftAd-AwareAAWTray.exe
O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OBrealsched.exe" -osboot
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 9.0ReaderReader_sl.exe"
O4 - HKLM..RunOnce: [Launcher] %WINDIR%SMINSTlauncher.exe
O4 - HKCU..Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU..Run: [SUPERAntiSpyware] C:Program FilesSUPERAntiSpywareSUPERAntiSpyware.exe
O4 - Global Startup: BigFix.lnk = C:Program FilesBigFixbigfix.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~3Office12ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~3Office12ONBttnIE.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:Windowsbdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:Windowsbdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~3Office12REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/...can8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:Program FilesGoogleGoogle ToolbarComponentfastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: !SASWinLogon - C:Program FilesSUPERAntiSpywareSASWINLO.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:Program Filesa-squared Freea2service.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:Program FileseMachines GameseMachines Game ConsoleGameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:Program FilesLavasoftAd-AwareAAWService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:Program FilesCyberLinkShared FilesRichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:Windowssystem32DRIVERSxaudio.exe

--
End of file - 5967 bytes

Merged posts. ~ OB

Edited by Orange Blossom, 18 May 2009 - 10:42 PM.


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#2 KoanYorel

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Posted 31 May 2009 - 02:20 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 05 June 2009 - 11:41 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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