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#1 LutherGravy

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Posted 18 May 2009 - 02:09 PM

Hello all,

Been reading this excellent forum for a little while - but now unfortunately I need to post asking for help!

I picked up an infection or two somewhere along the line. It changed by desktop background to some picture saying "Warning - infected" or something, and kept trying to connect me to some dodgy website like directitfast.com or something. Couldn't run task manager, couldn't alter control panel settings etc.

Anyway, having a read on here and elsewhere, I ran an Avast scan, then MalwareBytes, then SUPERAntispyware (in safe mode). A few nasties were found and sorted out. As a result, the control panel is back to normal, Firefox has stopped trying to redirect me to that website etc.

So, all would seem well except that Google searches still take me to entirely random places - especially if I'm trying to search for "virus removal" or similar. Sometimes I get redirected to somewhere harmless (like another search engine), other times Avast pops up and says it's blocked a dodgy site from loading.

I've had a read round on here and obviously plenty of others have encountered this, but I'm a bit of a luddite and I can't work out if there is one tried and tested way of seeing this malware off. I'm not sure if there are other symptoms besides the Google thing - that's the only anomoly I've noticed.

The nasties that cropped up when I ran the anti-malware software were: tulagoza, zakozeze and vakidibe. There was also some dodgy dll file called ntdll64.dll which got binned.

Thanks in advance for any help anyone can offer!

Cheers
Luther

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#2 xblindx

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Posted 18 May 2009 - 02:39 PM

You probably have a DNS changer. Could you please post your log from the previous run of Malwarebytes?

Also do the following:

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.

  • Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first

    Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

    If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..
  • Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.

~ Courtesy of boopme

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Please include the following in your reply:
MBAM log

#3 LutherGravy

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Posted 18 May 2009 - 03:23 PM

Hello xblindx - thanks for the quick reply! Log report from my MBAM run yesterday below.
Cheers
Luther


Malwarebytes' Anti-Malware 1.36
Database version: 2144
Windows 5.1.2600 Service Pack 2

17/05/2009 13:55:43
mbam-log-2009-05-17 (13-55-43).txt

Scan type: Quick Scan
Objects scanned: 81788
Time elapsed: 4 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 4
Registry Data Items Infected: 6
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{58c7ddb2-45e6-4ebc-b9a3-fb3898799143} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{58c7ddb2-45e6-4ebc-b9a3-fb3898799143} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
KHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\prnet (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\prnet (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ptidle (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\user\Application Data\ptidle (Trojan.Downloader) -> Quarantined and deleted successfully.

Files Infected:
C:\RECYCLER\S-1-5-21-995518857-675741876-2684536208-1005\Dc1.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Fonts\prefix.zip (Worm.Archive) -> Quarantined and deleted successfully.

#4 xblindx

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Posted 18 May 2009 - 03:26 PM

Download and Run FlashDisinfector

You may have a flash drive infection. These worms travel through your portable drives. If they have been connected to other machines, they may now be infected.
Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
Wait until it has finished scanning and then exit the program.
Reboot your computer when done.

Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder. It will help protect your drives from future infection.

Install Vundofix from http://www.atribune.org/ccount/click.php?id=4
  • Double-click VundoFix.exe to run it.
  • When VundoFix opens, click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
*****Note: It is possible that VundoFix encountered a file it could not remove.*****
In this case, VundoFix will attempt run on reboot, simply follow the above instructions starting from "Click
the Scan for Vundo button." when VundoFix appears at reboot.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


#5 LutherGravy

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Posted 19 May 2009 - 03:36 PM

Thanks for the advice!

I ran FlashDisinfector and Vundofix (which didn't turn up anything).

Went into boot mode and ran ATF, then SUPERantispyware. Log from that is below.

Unfortunately I'm still getting google redirects, but a couple of nasties were flushed out so that's progress! Any further advice you can offer very gratefully received. Thanks again.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/19/2009 at 09:21 PM

Application Version : 4.26.1002

Core Rules Database Version : 3897
Trace Rules Database Version: 1844

Scan type : Complete Scan
Total Scan Time : 02:51:04

Memory items scanned : 215
Memory threats detected : 0
Registry items scanned : 5606
Registry threats detected : 1
File items scanned : 63883
File threats detected : 1

Trojan.Fake-Alert/Trace
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\fbk.sts

Rogue.Component/Trace
HKU\S-1-5-21-995518857-675741876-2684536208-1005\Software\Microsoft\FIAS4057

#6 xblindx

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Posted 19 May 2009 - 03:40 PM

I may have to get someone else to take over for me, but I'll see what else I can dig up before then.

Please Update MBAM and run a Full scan. If you cannot update it automatically, download the definitions from http://www.gt500.org/malwarebytes/database.jsp and just double click mbam-rules.exe to install.


After the scan,RESTART YOUR COMPUTER

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to download the Full version Free Trial, just ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Post the log from both MBAM and DrWeb in your reply.

#7 LutherGravy

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Posted 21 May 2009 - 04:36 AM

Hello,
Thanks for the latest suggestions. Have updated and run Malwarebytes, log below. Just downloading DrWeb now and will post the log when it's done. Thanks.




Malwarebytes' Anti-Malware 1.36
Database version: 2161
Windows 5.1.2600 Service Pack 2

21/05/2009 10:21:38
mbam-log-2009-05-21 (10-21-38).txt

Scan type: Full Scan (C:\|)
Objects scanned: 156761
Time elapsed: 47 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\ovfsthsylbrmkltdwfgdaagygkkkodjilthxay.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ovfsthkkwwyrebxwrtbxvewvktvxxnihmtaits.dat (Trojan.Agent) -> Quarantined and deleted successfully.

#8 LutherGravy

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Posted 21 May 2009 - 07:38 AM

Hello again,

Ran a Dr Web express scan, then full scan in safe mode - it didn't find anything. The option to save a report was greyed out - I assume because it didn't find anything?

Google is still doing its redirects unfortunately. I noticed that when I initially go to google.co.uk, in the left of the status bar at the bottom of the screen it flashed up "lookup clients1.google.com" very briefly.

When I type something like "virus removal" into the search box, I get "v1.adwarefeed.com" appear briefly in the bottom left of the screen. Don't know if that helps identify the nasty at work?

I've not noticed any other symptoms apart from the redirect - everything else seems to be working fine as far as I can see.

Any other ideas?

Thanks a lot for all the assistance so far.

#9 xblindx

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Posted 21 May 2009 - 02:46 PM

You may need to reset your router. Do so by inserting something small like a paperclip into the hole on the back of the router, usually labeled with the word "reset". Leave it pressed in for around 10 seconds.

See if you are still getting redirected afterwards.

#10 LutherGravy

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Posted 21 May 2009 - 05:52 PM

Thanks, this advice very much appreciated. It's a persistant little bugger, isn't it? Tried resetting the router. Can't get the wireless card to find the router now! But never mind, I can sort that later out. For now, I ditched the router altogether, dug out the old ADSL usb modem and have attached myself to the net via a good old fashioned cable. Thought that was worth a try, but still getting the google redirects unfortunately. Hmmm. Any other ideas? Cheers.

#11 xblindx

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Posted 21 May 2009 - 05:56 PM

I'm going to grab someone else to help you, sit tight, it shouldn't take too long :thumbsup:

#12 LutherGravy

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Posted 21 May 2009 - 06:00 PM

Cheers!

#13 xblindx

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Posted 21 May 2009 - 06:35 PM

Actually, lets try this, I forgot about this tool :thumbsup:
  • Please download GooredFix and save it to your desktop
  • Double click Goored.exe to open it.
    • Select 1. Find Goored (no fix) by typing 1 and pressing Enter.
    • A log will open which you can just close. The log file is named Goored.txt and is on your Desktop.
  • Please post the contents of Goored.txt in your next reply.


#14 LutherGravy

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Posted 21 May 2009 - 06:46 PM

That was a nice quick one to run!


GooredFix v1.92 by jpshortstuff
Log created at 00:45 on 22/05/2009 running Option #1 (user)
Firefox version 3.0.10 (en-GB)

=====Suspect Goored Entries=====

C:\Program Files\Mozilla Firefox\extensions\{38AFC8A4-5B0D-49FA-BD68-63CD887314DC}

C:\Program Files\Mozilla Firefox\extensions\{104885CB-8047-4453-8A84-3C4E472A358F}

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.10\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.10\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff"

#15 xblindx

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Posted 21 May 2009 - 06:49 PM

You should print these instructions because all instances of Firefox MUST be closed before running the fix.
  • Double click Goored.exe on your desktop to open it.
    • Select 2. Fix Goored by typing 2 and pressing Enter.
    • Make sure all instances of Firefox are CLOSED at this point
    • Type y at the prompt and press Enter again.
    • A log will open which you can just close. The log file is named Goored.txt and is on your Desktop.
  • Now open Firefox and please attach the new Goored.txt log to your next reply





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