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Audio doesn't work! HELPPP!


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#1 ineedhelppcuser

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Posted 17 May 2009 - 07:06 PM

i checked the device manager and i have a yellow ? next to my audio drivers.. i tried updating then or re-installing and that didnt work. i went to control panel and to harware but it says that No audio devices are detected as if my speakers arent even plugged in but they are. Anyone know what to do?? I've tried everything i could think of =/

Edited by ineedhelppcuser, 17 May 2009 - 08:26 PM.


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#2 Budapest

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Posted 17 May 2009 - 07:11 PM

Can you try the speakers in another port. Or do you have another set of speakers you can try.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 ineedhelppcuser

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Posted 17 May 2009 - 07:14 PM

Can you try the speakers in another port. Or do you have another set of speakers you can try.


yes i have.. my speakers are on.. the light is on.. =/

#4 Budapest

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Posted 17 May 2009 - 07:19 PM

What happened when you tried to re-install the audio driver. Did you get any error messages?
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 ineedhelppcuser

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Posted 17 May 2009 - 07:20 PM

it says "Device doesn't exist or maybe removed by manually, Please plug in device or reboot and try install again"...!!

#6 Budapest

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Posted 17 May 2009 - 07:26 PM

Some troubleshooting suggestions here:

http://support.microsoft.com/kb/307918
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 ineedhelppcuser

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Posted 17 May 2009 - 07:36 PM

ive used the troubleshooter before.. but my computer is not detecting my speakers OR headphones. When i go to hardware > audio , i cant choose any option because it wont let me. ugh

#8 Budapest

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Posted 17 May 2009 - 07:44 PM

Can you uninstall the problem device in the device manager? If so, do that and then reboot.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#9 haycg

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Posted 17 May 2009 - 07:45 PM

I'll give you what I have saved on sound problems. Take your pick.
You have already tried part of what's listed below.
cg

Windows XP
See if your sound has been stopped in Services Under
Windows Audio.
Start - Control Panel - Open Administrative Tools - Open Component Services - Click Services (Local) and Scrowl down the list to Windows Audio to see if it says - Started. If stopped
Left click Windows Audio and click restart. -
Or
Right click Windows Audio - left click Properties - Left click Start

If the above doesn't work, go to control panel and open System Icon -
Hardware Tab - Device Manager - Click the + Plus sign for Sounds.......... -
Right click Realtek AC 97 (Or whatever Sound you have) - Left click - Update Driver.
To update you will need the CD that came with your computer. .

If still no sound next try this But be careful because your in the Registry and you can harm your computer. You should make a Registry Backup first.
Go to Start>Run, type in regedit and hit ok.
Navagate to HKEY_CURRENT_USER\Control Panel\Sound
"Beep" and "ExtendedSounds" should both be set to "yes" in order for the speakers to work.

Before changing the Registry you need to make a Backup.
To make a Windows Registry Backup.
Start - Run Type regedit - My Computer should be highlighted
Go to File - Left top - Left click Export - The word Backup - Save. When time to use it don't go to were it's saved,
go back to regedit.
Start - Run - regedit - OK -
File - Import - Right click Backup - Left click Merge.
Anyway that's the way I do it

#10 ineedhelppcuser

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Posted 17 May 2009 - 08:21 PM

Both didn't lead to the sound working.. :thumbsup: thanks for trying though!
i just need the drivers.. but i dont know where to get them =/

#11 Budapest

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Posted 17 May 2009 - 08:35 PM

Right click on the problem device in the Device Manager and select Properties, then click on the Details tab, then on Hardware ID in the dropdown box. It should look something like this:

PCI\VEN_4444&DEV_0016&SUBSYS_40090070&REV_01

Post back what you find.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 ineedhelppcuser

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Posted 17 May 2009 - 09:20 PM

i found :
PCI\VEN_1106&DEV_3059&SUBSYS_97611849&REV_60
PCI\VEN_1106&DEV_3059&SUBSYS_97611849
PCI\VEN_1106&DEV_3059&CC_040100
PCI\VEN_1106&DEV_3059&CC_0401

Edited by ineedhelppcuser, 17 May 2009 - 09:20 PM.


#13 Budapest

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Posted 17 May 2009 - 10:14 PM

And what is the make and model number of your computer?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 ineedhelppcuser

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Posted 18 May 2009 - 12:24 PM

where exactly would i find that?..

#15 Budapest

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Posted 18 May 2009 - 04:27 PM

For example: Dell Latitude D830.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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