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Possible backdoor.tidserv infection


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2 replies to this topic

#1 chris101uk

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Posted 17 May 2009 - 12:28 PM

Hi Guys,

Can anybody help me out as I've tried everything I can find on the internet.

I recently was infected by the WinPc malware browser hijacker, it keep hijacking the IE to get me to install some software, which I didn't. I removed it with Malwarebytes and its all good now.

But

At the same time Norton kept and still does report "Auto-protect BLOCKED security risk backdoor.tidserv. your computer is secure" Looking closer at report file it keeps stating that the threat came from a Windows temp file (.tmp) with the file changing name every time. I have followed the proceedure to try and get rid of it but I can't find any sign of infection in the first place except for the norton pop up "Auto-protect BLOCKED security risk backdoor.tidserv. your computer is secure". Norton system scan freezes in normal mode for some reason so I scanned in safe mode and nothing was detected.
From symantec.com i checked the registry for the following

HKEY_LOCAL_MACHINE\SOFTWARE\TDSS\"build" = "standart"
HKEY_LOCAL_MACHINE\SOFTWARE\TDSS\"serversdown" = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\TDSS\"type" = "popup"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata\"affid" = "39"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata\"asubid" = "v2test7"


Navigate to and delete the following registry subkeys:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TDSServ
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TDSServ.sys
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\TDSServ.sys
HKEY_LOCAL_MACHINE\SOFTWARE\TDSS\version
HKEY_LOCAL_MACHINE\SOFTWARE\TDSS\connections
HKEY_LOCAL_MACHINE\SOFTWARE\TDSS\disallowed
HKEY_LOCAL_MACHINE\SOFTWARE\TDSS\injector

I DIDN'T find any of the above! and still norton keeps telling me "Auto-protect BLOCKED security risk backdoor.tidserv. your computer is secure".

Not sure what else to do?

PS I've posted a DDS log. Had a quick look at it and I couldn't see anything unusual.

Regards,

Chris

Attached Files

  • Attached File  DDS.txt   17.49KB   1 downloads


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#2 KoanYorel

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Posted 31 May 2009 - 01:53 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 05 June 2009 - 12:35 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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