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Bitdefender wont scan


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#1 djbucky3

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Posted 17 May 2009 - 10:53 AM

When i click on "Scan Now" using bitdefender i get "Scan failed to exexcute" Im pretty sure i have some type of malware here. Ive tried Malwarebytes as i saw it as a possible fixer in other posts. Here is my log...

---Edit---
Im using windows vista 64 bit
---Edit---

Malwarebytes' Anti-Malware 1.36
Database version: 2145
Windows 6.0.6001 Service Pack 1

5/17/2009 11:37:57 AM
mbam-log-2009-05-17 (11-37-57).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 428384
Time elapsed: 1 hour(s), 28 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Jonathan\Desktop\desktop\meow\Adobe CS4 Keygens & Patches BY FALKNER\Keygens\InDesign CS4-CORE-FALKNER.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Jonathan\Desktop\desktop\meow\Adobe CS4 Keygens & Patches BY FALKNER\Keygens\Photoshop CS4-CORE-FALKNER.exe (Trojan.Downloader) -> Quarantined and deleted successfully.


Yet when i try to use bitdefender it still gives me the same error message when trying to scan.
I keep on frequently getting the blue screen of death and sometimes my computer will just turn off..

Any help is appreciated :thumbsup:

Edited by djbucky3, 17 May 2009 - 10:54 AM.


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#2 xblindx

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Posted 17 May 2009 - 11:12 AM

It seems that you are using keygens/cracks.

C:\Users\Jonathan\Desktop\desktop\meow\Adobe CS4 Keygens & Patches BY FALKNER\Keygens\InDesign CS4-CORE-FALKNER.exe (Trojan.Agent)

These are very dangerous and the reality is, if you keep using them, you will keep getting infected.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Edited by xblindx, 17 May 2009 - 11:13 AM.


#3 djbucky3

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Posted 18 May 2009 - 06:22 AM

I have now attempted to run the scan using superantispyware free 3 times. On all 3 attempts my PC has turned off. I believe this could be happening because im in safe mode, but im not sure.

#4 xblindx

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Posted 18 May 2009 - 02:27 PM

If that scan will not run, try this one:

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to download the Full version Free Trial, just ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)


#5 djbucky3

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Posted 19 May 2009 - 05:51 AM

i tried to run that one as well, but once again my computer turned off while doing the scan. Today i will leave my computer on in safe mode to see if it turns off because of safe mode or because im attempting a scan. if my computer is turning off because its in safe mode, is there a way to fix it? (could this have anything to do with lilusb?

#6 xblindx

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Posted 19 May 2009 - 06:45 AM

LibUSB? Hmm...I used that to Jailbreak my iPod touch (shhh! :D ) but I have not sicne put my my computer in safe mode. I will try to put it in safe mode when I get home.

If you cant get scans to run in safe mode, try them in normal mode.

#7 quietman7

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Posted 19 May 2009 - 11:12 AM

The practice of using cracking tools, keygens, warez or any pirated software is not only considered illegal activity but it is a serious security risk.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.

trendmicro.com/vinfo

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

...warez/piracy sites ranked the highest in downloading spyware...just opening the web page usually sets off an exploit, never mind actually downloading anything. And by the time the malware is finished downloading, often the machine is trashed and rendered useless.

University of Washington spyware study

...One of the most aggressive and intrusive of all bad websites on the Internet are serial, warez, software cracking type sites...they sneak malware onto your system...Where do trojan viruses originate? One of the biggest malware distributors on the Internet are serial/warez/code cracking sites.

Bad Web Sites: Malware

When you use these kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a smörgåsbord of malware and an increasing source of system infection. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.
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#8 djbucky3

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Posted 22 May 2009 - 06:27 AM

Ok, i have now deleted LILUSB, i have deleted ReadyDriver Plus. I have done a drweb scan

Updater.exe;C:\Documents and Settings\Jonathan\DoctorWeb\Quarantine;Trojan.DownLoader.origin;Incurable.Moved.;

I have also done a SuperAntiSpyware scan

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/21/2009 at 08:18 AM

Application Version : 4.26.1002

Core Rules Database Version : 3897
Trace Rules Database Version: 1844

Scan type : Custom Scan
Total Scan Time : 01:14:21

Memory items scanned : 702
Memory threats detected : 0
Registry items scanned : 8190
Registry threats detected : 0
File items scanned : 3952
File threats detected : 7

Adware.Tracking Cookie
C:\Users\Jonathan\AppData\Roaming\Microsoft\Windows\Cookies\jonathan@adinterax[2].txt
C:\Users\Jonathan\AppData\Roaming\Microsoft\Windows\Cookies\jonathan@mediaplex[1].txt
C:\Users\Jonathan\AppData\Roaming\Microsoft\Windows\Cookies\jonathan@atdmt[2].txt
C:\Users\Jonathan\AppData\Roaming\Microsoft\Windows\Cookies\jonathan@apmebf[1].txt
C:\Users\Jonathan\AppData\Roaming\Microsoft\Windows\Cookies\jonathan@doubleclick[1].txt
C:\Users\Jonathan\AppData\Roaming\Microsoft\Windows\Cookies\jonathan@ad.yieldmanager[1].txt

Trojan.IRCBot/Dropper-Gen
C:\USERS\JONATHAN\DESKTOP\DESKTOP\GUI\REDSN0W V1.4 FIXED.EXE

(On this SuperAntiSpyware scan i only scanned the areas that i download stuff into, i will do a full one soon.) (the drweb scan was of everything.)

At this point, i am starting to wonder if my BitDefender could just be messed up on its own. Could i possibly try reinstalling?

Edited by djbucky3, 22 May 2009 - 06:28 AM.


#9 xblindx

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Posted 22 May 2009 - 06:42 AM

Yes, a reinstall of BitDefender could possibly fix the issue.

I have a question though, where did you download "RedsnowV1.4Fixed.exe"? I used Redsnow to jailbreak my iPod and the files I used were all clean =/

#10 djbucky3

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Posted 23 May 2009 - 07:30 AM

Im not exactly sure, but i believe i got it at Link Removed but once again not totally sure.

Edited by harrythook, 23 May 2009 - 11:56 AM.


#11 xblindx

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Posted 23 May 2009 - 07:50 AM

Removed is official site. Hmm...that's strange.

IMPORTANT NOTE: One or more of the identified infections was a backdoor Trojan. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge. Read Danger: Remote Access Trojans.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control again. and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the infection was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

• "When should I re-format? How should I reinstall?"
• "Help: I Got Hacked. Now What Do I Do?"
• "Where to draw the line? When to recommend a format and reinstall?"

Edited by harrythook, 23 May 2009 - 11:57 AM.
removing questionable site link





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