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Think I have an infected system.... please help


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11 replies to this topic

#1 mrpeterson213

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Posted 17 May 2009 - 10:36 AM

Can someone please help. I think I have an infected system.

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#2 xblindx

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Posted 17 May 2009 - 11:14 AM

Symptoms? Signs of infection? Your description offers us absolutely no details as to what could be a possible cause. Please elaborate in your next reply.

#3 mrpeterson213

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Posted 17 May 2009 - 01:26 PM

System is running very slow... I have an annoying Windows PC Defender window that pops up consistenly, and vista has a pop up window that says a trojan horse has infected my system.

#4 xblindx

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Posted 17 May 2009 - 01:39 PM

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.

  • Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first

    Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

    If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..
  • Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.

~ Courtesy of boopme

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Please include the following in your reply:
MBAM log

#5 mrpeterson213

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Posted 17 May 2009 - 03:03 PM

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 6.0.6001 Service Pack 1

5/17/2009 2:55:25 PM
mbam-log-2009-05-17 (14-55-25).txt

Scan type: Quick Scan
Objects scanned: 72891
Time elapsed: 4 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 18
Registry Values Infected: 2
Registry Data Items Infected: 3
Folders Infected: 2
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\WinPC Defender (Rogue.WinPCDefender) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\HDQuality (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HDQuality (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysav (Rogue.WinPCDefender) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\don't load\scui.cpl (Hijack.SecurityCenter) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182,85.255.112.119 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182,85.255.112.119 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.182,85.255.112.119 -> Quarantined and deleted successfully.

Folders Infected:
C:\Users\Aaron\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HDQuality (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\HDQuality (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\Users\Aaron\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HDQuality\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\HDQuality\Uninstall.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Users\Aaron\AppData\Roaming\pcdefender.exe (Rogue.WinPCDefender) -> Quarantined and deleted successfully.
C:\Users\Aaron\Desktop\WinPC Defender.LNK (Rogue.WinPCDefender) -> Quarantined and deleted successfully.
C:\Users\Aaron\AppData\Roaming\Microsoft\Windows\Start Menu\WinPC Defender.LNK (Rogue.WinPCDefender) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\S-2-0-21-100019182-100012680-100009222-5510.com (Trojan.Agent) -> Quarantined and deleted successfully.

#6 xblindx

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Posted 17 May 2009 - 06:59 PM

First, your MBAM definitions are outdated. Please UPDATE them either using the update tab within MBAM, or manually by downloading them from here and just double click mbam-rules.exe to install them. Then restart your computer.

Second, do another FULL scan with MBAM and post the log.

Lastly, Download and Run FlashDisinfector

You may a flash drive infection. These worms travel through your portable drives. If they have been connected to other machines, they may now be infected.
Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
Wait until it has finished scanning and then exit the program.
Reboot your computer when done.

Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder. It will help protect your drives from future infection.

Finally, what symptoms are you still experiencing?

Edited by xblindx, 17 May 2009 - 07:01 PM.


#7 mrpeterson213

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Posted 18 May 2009 - 06:58 PM

Here is my log....

Malwarebytes' Anti-Malware 1.36
Database version: 2110
Windows 6.0.6001 Service Pack 1

5/18/2009 6:55:29 PM
mbam-log-2009-05-18 (18-55-29).txt

Scan type: Quick Scan
Objects scanned: 79538
Time elapsed: 4 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\gxvxccounter (Trojan.DNSchanger) -> Quarantined and deleted successfully.
C:\Windows\System32\gxvxcjsiutsvruwdicbfxudvavcjhnljfmnnw.dll (Trojan.Agent) -> Quarantined and deleted successfully.

#8 boopme

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Posted 19 May 2009 - 10:42 PM

Hello please run part 1 of S!Ri's SmitfraudFix.
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mrpeterson213

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Posted 20 May 2009 - 07:14 AM

SmitFraudFix v2.416

Scan done at 7:09:19.93, Wed 05/20/2009
Run from C:\Windows\system32\SmitfraudFix
OS: Microsoft Windows [Version 6.0.6001] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Windows\system32\svchost.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Cyberlink\PowerCinema\PCMAgent.exe
C:\Program Files\Cyberlink\PowerCinema\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Cyberlink\PlayMovie\PMVService.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Portrait Displays\HP My Display\dthtml.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\COMODO\SafeSurf\cssurf.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Zecter\ZumoDrive\zumodrive.exe
C:\Users\Aaron\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\HP Software Update\HPWUCli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\wbem\wmiprvse.exe

hosts


C:\


C:\Windows


C:\Windows\system


C:\Windows\Web


C:\Windows\system32


C:\Windows\system32\LogFiles


C:\Users\Aaron


C:\Users\Aaron\AppData\Local\Temp


C:\Users\Aaron\Application Data


Start Menu


C:\Users\Aaron\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=" C:\\Windows\\system32\\guard32.dll C:\\Windows\\system32\\cssdll32.dll"
"LoadAppInit_DLLs"=dword:00000001


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\Windows\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]




DNS

Description: NVIDIA nForce 10/100 Mbps Ethernet
DNS Server Search Order: 24.159.64.23
DNS Server Search Order: 24.159.64.20
DNS Server Search Order: 24.176.125.6

HKLM\SYSTEM\CCS\Services\Tcpip\..\{852D84C6-3973-4013-A40E-263535F8CE0C}: DhcpNameServer=24.159.64.23 24.159.64.20 24.176.125.6
HKLM\SYSTEM\CS1\Services\Tcpip\..\{852D84C6-3973-4013-A40E-263535F8CE0C}: DhcpNameServer=24.159.64.23 24.159.64.20 24.176.125.6
HKLM\SYSTEM\CS2\Services\Tcpip\..\{852D84C6-3973-4013-A40E-263535F8CE0C}: DhcpNameServer=24.159.64.23 24.159.64.20 24.176.125.6
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=24.159.64.23 24.159.64.20 24.176.125.6


Scanning for wininet.dll infection


End

#10 boopme

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Posted 20 May 2009 - 10:50 AM

hello please run part 2
You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt



Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

How is the PC running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 mrpeterson213

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Posted 20 May 2009 - 06:32 PM

Malwarebytes' Anti-Malware 1.36
Database version: 2110
Windows 6.0.6001 Service Pack 1

5/20/2009 18:28:58
mbam-log-2009-05-20 (18-28-58).txt

Scan type: Quick Scan
Objects scanned: 79264
Time elapsed: 14 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 boopme

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Posted 20 May 2009 - 07:50 PM

Did you run Part 2 of smitfrauFix
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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