Be sure to check your keyboard to insure that CAPS lock is not on
And if you use a number as part of your account name or user password, that the NUM lock is on if you have a numeric keypad on the keyboard.
Also make sure you are typing in the correct user-account name & password when logging in.
Worst case, if still unable to use Safe mode, go back restart the system into normal mode, and then do a full antivirus scan with your AV.
Next, get download and run the Trend Micro Sysclean Package
on your computer.NOTE!
This scan will probably take a long time to run on your computer so be patient and don't use it while it's scanning.
How To Use Compressed (Zipped) Folders in Windows XPCompress and uncompress files (zip files) in Vista
- Create a brand new folder to copy these files to.
- As an example: C:\DCE
- Then open each of the zipped archive files and copy their contents to C:\DCE
- Copy the file sysclean.com to the new folder C:\DCE as well.
- Double-click on the file sysclean.com that is in the C:\DCE folder and follow the on-screen instructions.
After doing all of this, please post back your results, including the log file sysclean.log that will be left behind by sysclean.
Edited by Maurice Naggar, 23 May 2009 - 03:01 PM.