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SP3 spontaneous reboot on shutdown after standby


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#1 wendyjoint

wendyjoint

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Posted 17 May 2009 - 04:08 AM

Hi
I'm new to this forum, but as usual come with a problem - it's a minor annoyance of SP3 rather than a dire problem. I have read alll the related problems, but nothing is exactly the same.

I have a new Dell computer (Intel chip, not AMD) with WinXP Pro SP3 already installed. I kept my own peripherals and installed them on receiving my new computer and found the newest drivers I could. I have checked Device manager and there are apparently no problems.

I installed Kaspersky Security suite but after this problem ocurred disabled Windows Security Cantre as this was a conflict problem in SP2. No difference.

I thought at first that this was a random problem after closing all programs and shutting down correctly, the computer would immediately spontaneously reboot. But I could go through the shutdown procedure again without a problem. I have since noticed that this only occurs after being on standby, whether the standby is imposed by myself or automatic after the specified time unused. I seem to have no problem shutting down immediately after ceasing to use the computer.

I notice that the standby settings are slightly different in SP3 than SP2 and one has the opportunity to shut down the harddrive after a time as well as go to standby. As these times were the same I thought this might cause a problem, so I have altered one, but it makes no difference. I've also noticed that there is now a new intervening screen to logon after stand by rather than going straight back to where one was.

I have also tried restore a couple of times after crashes, but I do not think this is related and they have not happened again.

I might be able to solve this problem by doing away with standby altogether, but I find the problem annoying, apart from having at the back of my mind that such problems are in Microsoft's best interest - what a cynic!

Any suggestions would be welcome. I am not an expert, so don't make it too technical.

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#2 Budapest

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Posted 17 May 2009 - 05:07 PM

Try reinstalling your video driver. I find a lot of standby problems are associated with corrupt (or incorrect) video drivers.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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