Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

HP Laptop (Need2find bar) virus!


  • This topic is locked This topic is locked
3 replies to this topic

#1 jonnyd5506

jonnyd5506

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:24 PM

Posted 16 May 2009 - 09:50 PM

Ok guys I have this HP Laptop here that I just got back from a EX Co-woker, well the computer is infected and Ive cleaned it up the best I could but I still have this "Need2Find bar" thats in the add/remove program list that I can NOT remove (it wont let me)

Ive downloaded SUPERAntiSpyware and did a full system scan and the program found and removed a couple of items
Ive downloaded Malwarebytes and it to removed a few items as well

here is my Hi-Jack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:30:08 PM, on 5/16/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\verizon wireless\venturi\Client\ventc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://ra.intuit.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Venturi Client (Venturi2) - Venturi Wireless - c:\program files\verizon wireless\venturi\Client\ventc.exe

--
End of file - 11172 bytes


=========================================================================================================================
Just for reference here is my log file from the SUPERANTISPYWARE SCAN
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/16/2009 at 07:11 PM

Application Version : 4.26.1002

Core Rules Database Version : 3896
Trace Rules Database Version: 1844

Scan type : Complete Scan
Total Scan Time : 01:02:50

Memory items scanned : 626
Memory threats detected : 0
Registry items scanned : 6408
Registry threats detected : 35
File items scanned : 24699
File threats detected : 56

Unclassified.Unknown Origin
HKLM\Software\Classes\CLSID\{4D1C4E89-A32A-416b-BCDB-33B3EF3617D3}
HKCR\CLSID\{4D1C4E89-A32A-416B-BCDB-33B3EF3617D3}
HKCR\CLSID\{4D1C4E89-A32A-416B-BCDB-33B3EF3617D3}
HKCR\CLSID\{4D1C4E89-A32A-416B-BCDB-33B3EF3617D3}\InprocServer32
HKCR\CLSID\{4D1C4E89-A32A-416B-BCDB-33B3EF3617D3}\InprocServer32#ThreadingModel
HKCR\CLSID\{4D1C4E89-A32A-416B-BCDB-33B3EF3617D3}\Programmable
HKCR\CLSID\{4D1C4E89-A32A-416B-BCDB-33B3EF3617D3}\TypeLib
HKCR\TypeLib\{4D1C4E80-A32A-416b-BCDB-33B3EF3617D3}
HKCR\TypeLib\{4D1C4E80-A32A-416b-BCDB-33B3EF3617D3}\1.0
HKCR\TypeLib\{4D1C4E80-A32A-416b-BCDB-33B3EF3617D3}\1.0\0
HKCR\TypeLib\{4D1C4E80-A32A-416b-BCDB-33B3EF3617D3}\1.0\0\win32
HKCR\TypeLib\{4D1C4E80-A32A-416b-BCDB-33B3EF3617D3}\1.0\FLAGS
HKCR\TypeLib\{4D1C4E80-A32A-416b-BCDB-33B3EF3617D3}\1.0\HELPDIR
C:\PROGRAM FILES\NEED2FIND\BAR\1.BIN\ND2FNBAR.DLL
HKCR\Interface\{4D1C4E8A-A32A-416B-BCDB-33B3EF3617D3}
HKCR\Interface\{4D1C4E8A-A32A-416B-BCDB-33B3EF3617D3}\ProxyStubClsid
HKCR\Interface\{4D1C4E8A-A32A-416B-BCDB-33B3EF3617D3}\ProxyStubClsid32
HKCR\Interface\{4D1C4E8A-A32A-416B-BCDB-33B3EF3617D3}\TypeLib
HKCR\Interface\{4D1C4E8A-A32A-416B-BCDB-33B3EF3617D3}\TypeLib#Version
HKCR\Interface\{4D1C4E8C-A32A-416B-BCDB-33B3EF3617D3}
HKCR\Interface\{4D1C4E8C-A32A-416B-BCDB-33B3EF3617D3}\ProxyStubClsid
HKCR\Interface\{4D1C4E8C-A32A-416B-BCDB-33B3EF3617D3}\ProxyStubClsid32
HKCR\Interface\{4D1C4E8C-A32A-416B-BCDB-33B3EF3617D3}\TypeLib
HKCR\Interface\{4D1C4E8C-A32A-416B-BCDB-33B3EF3617D3}\TypeLib#Version

Adware.IWinGames
HKLM\Software\Classes\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}
HKCR\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}
HKCR\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}
HKCR\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}\InprocServer32
HKCR\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}\InprocServer32#ThreadingModel
HKCR\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}\ProgID
HKCR\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}\Programmable
HKCR\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}\VersionIndependentProgID
HKCR\IEHlprObj.IEHlprObj.1
HKCR\IEHlprObj.IEHlprObj
C:\PROGRA~1\IWINGA~1\IWINGA~1.DLL
HKU\S-1-5-21-2185046121-1081991738-2634194532-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8CA5ED52-F3FB-4414-A105-2E3491156990}

Adware.Tracking Cookie
C:\Documents and Settings\Theresa\Cookies\theresa@interclick[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@atwola[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@tacoda[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@www.burstnet[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@supportsoft.122.2o7[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@apmebf[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@casalemedia[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@advertising[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@chitika[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@doubleclick[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@statse.webtrendslive[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@websponsors[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@media.adrevolver[3].txt
C:\Documents and Settings\Theresa\Cookies\theresa@hitbox[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@mediaplex[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@specificmedia[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@kontera[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@adopt.specificclick[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@msnportal.112.2o7[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@media6degrees[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@atdmt[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@adlegend[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@fastclick[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@adbrite[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@sales.liveperson[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@realmedia[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@insightexpressai[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@tribalfusion[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@webex.122.2o7[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@at.atwola[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@media.adrevolver[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@perf.overture[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@ad.yieldmanager[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@microsoftconsumermarketing.112.2o7[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@a1.interclick[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@adserver.adtechus[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@247realmedia[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@cdn4.specificclick[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@sales.liveperson[3].txt
C:\Documents and Settings\Theresa\Cookies\theresa@2o7[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@questionmarket[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@trafficmp[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@www.burstbeacon[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@burstnet[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@ads.pointroll[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@zedo[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@specificclick[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@cdnh.tremormedia[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@revsci[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@bluestreak[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@coxhsi.112.2o7[1].txt
C:\Documents and Settings\Theresa\Cookies\theresa@adrevolver[2].txt
C:\Documents and Settings\Theresa\Cookies\theresa@ads.bleepingcomputer[2].txt

Adware.MyWebSearch/FunWebProducts
HKU\S-1-5-21-2185046121-1081991738-2634194532-1005\SOFTWARE\FunWebProducts

Edited by jonnyd5506, 16 May 2009 - 10:04 PM.


BC AdBot (Login to Remove)

 


#2 jonnyd5506

jonnyd5506
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:24 PM

Posted 18 May 2009 - 03:52 PM

can anyone help me?
===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 28 May 2009 - 10:39 PM.


#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Members
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the "Logic Free Zone", in Md, USA
  • Local time:12:24 PM

Posted 31 May 2009 - 01:44 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Members
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the "Logic Free Zone", in Md, USA
  • Local time:12:24 PM

Posted 05 June 2009 - 12:19 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users