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Problems with my drives

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#1 Rheanun


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Posted 16 May 2009 - 04:59 AM

I hope I can describe this the right way. Here goes....I am having problems with my E drive which is the drive that is supposed to read cd's. I cannot install anything when I try to run it from a cd. I have Diablo II and my son wants to install it on my pc again but my drive wont read the disc at all. It still reads my discs that have all of my mp3's on them and a few other discs it will read but when it comes to trying to install something it wont work. No matter what I do. I tried the autofix but it didn't fix it. I will post the log that was given to me after I tried to fix the problem with the autofix. I hope this is helpful and hopefully someone can help me with my problem. I have also tried to update all drivers and nothing.

Here is the log

AutoFix [V5.2.3790.67]
Time [2009-05-16 02:55:02]
Microsoft Windows Version [5.1 (Service Pack 3) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [E:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Present}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [E:\, Drive Type: 5]:
Result [Legacy Notification]: OK
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them -> None

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#2 hamluis



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Posted 16 May 2009 - 08:57 AM

Hi :thumbsup:.

Have you tried a lens cleaner disk?

Have you tried a different drive (temporarily) to see if it's a drive problem...or a Windows problem?


#3 Rheanun

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Posted 16 May 2009 - 09:46 PM

Hi there, the only other drive I have is a virtual one. I mean I have my c,d drives but that is it besides the virtual one. I haven't tried a cleaner disc though. I will have to look into that one.

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