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Microsoft error message


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#1 betteryouthenme

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Posted 15 May 2009 - 09:39 PM

i HAVE WINDOWS XP HOME EDITION NO PROBLEMS. BUT RECENTLY KEEP RECEIVING MICROSOFT ERROR MESSAGE:INTERNET EXPLORER HAS ENCOUNTERED A PROBLEM AND NEEDS TO CLOSE. WE ARE SORRY FOR THE INCONVENIENCE.

IF YOU WERE IN THE MIDDLE OF SOMETHING, THE INFORMATION YOU WERE WORKING ON MIGHT BE LOST.

FOR MORE INFORMATION ABOUT THIS ERROR CLICK HERE DEBUG CLOSE.

pLEASE FIND A ANSWER TO PURGE THIS ERROR!

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#2 ComputerNutjob

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Posted 15 May 2009 - 10:33 PM

... Unless you provide me with more details, I'm clueless. Have you downloaded any suspicious software recently? Do you have any " Back-Up Browsers( I have IE and Firefox, if something doesn't work in one, I use the other. If it doesn't work in either, it either doesn't exist or there is something blocking access)"? Have you recently configured any connection settings? It could be a wide variety of things, I need details.

#3 hamluis

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Posted 16 May 2009 - 08:50 AM

Please try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

You might also check Event Viewer for possible clues, How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis




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