Got referred to here for tech support and seems like a really neat place.
First off, I'm wondering how one becomes an IT being able to solve/fix any of the problems that come up
I'm not terrible with computers, (I built my own PC) but when it comes to actual software and internal problems, I have no clue.
Any books or a list of posts/threads I should read that explains what I can do with registries, bios, and other configurations?
Second, someone please help me with my laptop problem

(Posted in the Hijackthis logs/viruses/trojans subforum, but no replies)
My PC that I sent home is much worse and I'm looking to get help on both of them.