Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Internet, Cmd, Regedit NOT working


  • This topic is locked This topic is locked
6 replies to this topic

#1 vladdy

vladdy

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:46 PM

Posted 15 May 2009 - 04:50 PM

I have HUGE problem on my laptop.
Internet is not working at all, it keeps looking for a page but never comes up. When I run CMD or Regedit from start->run explorer just crashes.

I have ran an updated both MalwareBytes and SuperAntiSpyware but that didnt find anything. Also, fully registered and updated NOD32 and still nothing.

Please help.

I have attached HijackThis log file. I'm unable to run DDS.SCR, my .scr file are associated with notepad and I'm not able to change associations either through folder tools or manually by running .bat to change registry directly (crashes instantly)


Thank You!!!



--------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:38:20 PM, on 5/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Microsoft SQL Server\MSSQL$QUEST\Binn\sqlservr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
C:\Program Files\Microsoft SQL Server\MSSQL$QUEST\Binn\sqlagent.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\GTCO CalComp\TabletWorks\TWCP.exe
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\HP Software Update\HPWuSchd2.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\Quest Solutions\QSMenu.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\GTCO CalComp\TabletWorks\WTServerHID.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070525
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UrlHelper Class - {474597C5-AB09-49d6-A4D5-2E8D7341384E} - C:\Program Files\iMesh Applications\iMesh MediaBar\iMeshIEHelper.dll (file missing)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Autodesk DWF - {F03966D3-8EA0-47b4-BBE0-85BFE6CBC8AC} - C:\Program Files\Autodesk\Autodesk DWF Writer\DWF Addin\DWFIEAddin.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TabletWorks] C:\Program Files\GTCO CalComp\TabletWorks\TWCP.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Quest MenuPad.lnk = C:\Program Files\Quest Solutions\QSMenu.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1200332106472
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://maxwellsystems.webex.com/client/T26...les/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = LORUSSO.local
O17 - HKLM\Software\..\Telephony: DomainName = LORUSSO.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = LORUSSO.local
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Google Update Service (gupdate1c9a6f3f2ddb33) (gupdate1c9a6f3f2ddb33) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Sentinel Keys Server (SentinelKeysServer) - SafeNet, Inc. - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12373 bytes

Attached Files


Edited by vladdy, 15 May 2009 - 04:53 PM.


BC AdBot (Login to Remove)

 


#2 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,689 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:05:46 AM

Posted 15 May 2009 - 05:22 PM

Hi vladdy,

Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.

Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.

Please don't attach the post unless requested. Copy and paste will do. Thanks.

Since you don't have connection, to avoid going back and forth to download and run the fixes we will do this in a way which is most convenience. You just need to transfer a file to the working computer and post it.

We need to go to the registry.
  • Go to C:\Windows folder and find regedit.exe then rename it to copy.exe (to do that right-click regedit32.exe and select rename).
  • Double-click copy.exe to run it. The registry editor opens.
  • In the left pane navigate to the following sub-key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32


  • Highlight Drivers32 sub-key and under File menu select Export...
  • Give a name like drivers32 and save the file to the desktop. You get driver32.reg on the desktop.
  • Transfer driver32.reg to the working computer. Right-click driver32.reg and select Edit to open it and post the content to your reply. Delete driver32.reg from both computers.


#3 vladdy

vladdy
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:46 PM

Posted 16 May 2009 - 09:19 AM

Hi farbar,

Thank you for your help.


Below is the content of drivers32.reg from infected computer.


-----------------------------


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
"midimapper"="midimap.dll"
"msacm.imaadpcm"="imaadp32.acm"
"msacm.msadpcm"="msadp32.acm"
"msacm.msg711"="msg711.acm"
"msacm.msgsm610"="msgsm32.acm"
"msacm.trspch"="tssoft32.acm"
"vidc.cvid"="iccvid.dll"
"vidc.I420"="msh263.drv"
"vidc.iv31"="ir32_32.dll"
"vidc.iv32"="ir32_32.dll"
"vidc.iv41"="ir41_32.ax"
"vidc.iyuv"="iyuv_32.dll"
"vidc.mrle"="msrle32.dll"
"vidc.msvc"="msvidc32.dll"
"vidc.uyvy"="msyuv.dll"
"vidc.yuy2"="msyuv.dll"
"vidc.yvu9"="tsbyuv.dll"
"vidc.yvyu"="msyuv.dll"
"wavemapper"="msacm32.drv"
"msacm.msg723"="msg723.acm"
"vidc.M263"="msh263.drv"
"vidc.M261"="msh261.drv"
"msacm.msaudio1"="msaud32.acm"
"msacm.sl_anet"="sl_anet.acm"
"msacm.iac2"="C:\\WINDOWS\\system32\\iac25_32.ax"
"vidc.iv50"="ir50_32.dll"
"msacm.l3acm"="C:\\WINDOWS\\system32\\l3codeca.acm"
"wave"="wdmaud.drv"
"midi"="wdmaud.drv"
"mixer"="wdmaud.drv"
"vidc.LEAD"="LCODCCMP.DLL"
"msacm.dvacm"="C:\\PROGRA~1\\COMMON~1\\ULEADS~1\\vio\\dvacm.acm"
"vidc.DIVX"="DivX.dll"
"vidc.yv12"="DivX.dll"
"aux"="C:\\WINDOWS\\system32\\..\\oin.num"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\Terminal Server]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32\Terminal Server\RDP]
"wave"="rdpsnd.dll"
"mixer"="rdpsnd.dll"
"MaxBandwidth"=dword:000056b9
"wavemapper"="msacm32.drv"
"EnableMP3Codec"=dword:00000001
"midimapper"="midimap.dll"

#4 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,689 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:05:46 AM

Posted 16 May 2009 - 09:40 AM

Well done vladdy.

We need to go to the registry again.
  • Double-click copy.exe to run it. The registry editor opens.
  • In the left pane navigate to the following sub-key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32


  • Highlight Drivers32 sub-key. In the right pane under Name there is a value named aux right-click on it and select Modify
  • Type in the Value Data box: wdmaud.drv
  • Click OK and close the registry.
  • Reboot the computer and delete the following file: C:\WINDOWS\oin.num
  • Tell me how is the computer running now.

    If you could not find the file make sure you can see all the hidden and system files. Instructions on how to do this can be found here:
    How to see hidden files in Windows


#5 vladdy

vladdy
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:46 PM

Posted 16 May 2009 - 09:59 AM

It's working !!!
:thumbup2:

Thank You very much for very prompt and knowledgeable reply.

#6 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,689 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:05:46 AM

Posted 16 May 2009 - 02:13 PM

You are very welcome.
  • Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
    • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
    • Look for "Java Runtime Environment (JRE)" JRE 6 Update 13.
    • Click the Download button to the right.
    • Select your Platform: "Windows".
    • Select your Language: "Multi-language".
    • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Click Continue and the page will refresh.
    • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
    • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u13-windows-i586-p.exe to install the newest version.
    -- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
    -- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
    -- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


    Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

  • First Set a New Restore Point then Remove the Old Restore Points to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

    To set a new restore point:
    • Go to Start > Programs > Accessories > System Tools and click "System Restore".
    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
    • Give the Restore Point a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
    To remove the old restore points:
    • Go to Start > Run then type: Cleanmgr in the box and click "OK".
    • You get a window to select the drive to clean, the default is already set to (C:) drive. Click OK.
    • Click the "More Options" Tab.
    • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
    • Click OK and Yes.
Optional Recommendations:
  • Your log looks clean. But your computer is still very much susceptible in particular to hacking and intrusion from outside. I strongly advise you to install a firewall before surfing. The windows firewall is not good enough. The Windows firewall provides protection from outside threats as long as the malware is not on your system. When the malware gets to your computer Windows firewall is no more effective. You find more information on firewalls below.
    Click for more information on:Understanding and Using Firewalls

    There are several good free programs available like:
    Sunbelt-Kerio
    Comodo Firewall Pro
    Online Armor Free edition

    Note: If you decide to install Comodo, while installing uncheck the option related to Ask Toolbar.

  • Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office.
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC. Windows XP Service Pack 2 is now outdated. Microsoft has released Service Pack 3 which has more features and is more secure than Service Pack 2.


    You can update by going to start > All Programs > Windows update > click on Custom button.

    Note: Download Service Pack 3 but before installing it disable your antivirus real-time protection.

  • I recommend using Site Advisor for safe surfing. It is a free extension both for Internet Explorer and Firefox. When you search a site it gives you an indication of how safe a site is.

  • Install Javacoolsİ SpywareBlaster
    SpywareBlaster will added a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs. What you need is updating it once in 2-3 weeks and enabling the restriction. You can find more information and a download link.

  • The rule of thumb: One AntiVirus with real-time protection, one firewall (other than Windows firewall) and one antispyware with real-time protection. Any additional anti-malware shouldn't be running. You might have two or three antispyware but they should not be running at the same time and should be set not to start with Windows.
Happy Surfing!

#7 Farbar

Farbar

    Just Curious


  • Security Developer
  • 21,689 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:05:46 AM

Posted 20 May 2009 - 02:43 PM

This resolved topic is closed.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users