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Antivirus 2009 Malware Infection


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#1 Marc_AVE

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Posted 15 May 2009 - 03:17 PM

While running a search for moving companies in my town, I clicked on the first search item. I was using AOL and immediately upon opening the page I recieved a pop-up saying "Warning!!! Your computer contains various signs of viruses and malware programs..." I am unable to cancel the window and continue using AOL. Using Internet Explorer, I found the directions on downloading and running Malwarebytes. It ran and found a few infected files; but, after rebooting and starting AOL again, I recieved the same pop-up. Below is the DDS.txt file. Please provide me some help. Thank you.


DDS (Ver_09-05-14.01) - NTFSx86
Run by cr at 16:02:37.55 on Fri 05/15/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.459 [GMT -4:00]

AV: Kaspersky Anti-Virus *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Anti-Virus *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kaspersky Lab\NetworkAgent\klnagent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\1199310732\ee\AOLSoftware.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Documents and Settings\CR\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aol toolbar\AolTbServer.exe
C:\Documents and Settings\CR\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com
uDefault_Page_URL = hxxp://www.dell4me.com/mywaybiz
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7&rlz=1I7RNWE
uWindow Title = Microsoft Internet Explorer provided by American Van Equipment
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
mURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: PCTools Site Guard: {5c8b2a36-3db1-42a4-a3cb-d426709bbfeb} - c:\progra~1\spywar~1\tools\iesdsg.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: {b56a7d7d-6927-48c8-a975-17df180c71ac} - PCTools Browser Monitor
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Qbwoz] c:\docume~1\cr\applic~1\stem32~1\regsvr32.exe
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [Google Update] "c:\documents and settings\cr\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [AOL Fast Start] "c:\program files\aol 9.5\AOL.EXE" -b
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [IAAnotif] c:\program files\intel\intel application accelerator\iaanotif.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [MMTray] c:\progra~1\musicm~1\musicm~3\mm_tray.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [HostManager] c:\program files\common files\aol\1199310732\ee\AOLSoftware.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations\avp.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [mmtask] "c:\program files\musicmatch\musicmatch jukebox\mmtask.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [<NO NAME>] c:\docume~1\cr\applic~1\stem32~1\regsvr32.exe
dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~2.lnk - c:\program files\sony corporation\picture package\picture package menu\SonyTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony corporation\picture package\picture package applications\Residence.exe
uPolicies-system: DisableChangePassword = 1 (0x1)
IE: &AOL Toolbar Search - c:\documents and settings\all users\application data\aol\ietoolbar\resources\en-us\local\search.html
IE: Add to Anti-Banner - c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations\SCIEPlgn.dll
IE: {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - {A1EDC4A1-940F-48E0-8DFD-E38F1D501021}
Trusted Zone: weatherguard.com\www
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6BAB93B7-1917-4214-A7D2-874FA6DB4740} - hxxp://o.aolcdn.com/pictures/ap/Resources/v2.13/cab/aolpPlugins.10.6.0.8.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1203084126381
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://floridakeysmedia.tv/axiscam/Codebase/AxisCamControl.ocx
DPF: {A3009861-330C-4E10-822B-39D16EC8829D} - hxxp://www.ravantivirus.com/scan/ravonline.cab
DPF: {BA83FD38-CE14-4DA3-BEF5-96050D55F78A} - hxxp://www.flipviewer.com/exe/fv372p.cab
DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://www.windowsecurity.com/trojanscan/axscan.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
Notify: klogon - c:\windows\system32\klogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: IE Component Categories cache daemon: {553858a7-4922-4e7e-b1c1-97140c1c16ef} - c:\windows\system32\ieframe.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2007-7-18 112144]
R1 klif;Klif;c:\windows\system32\drivers\klif.sys [2007-11-9 201504]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-12-16 201320]
R2 AVP;Kaspersky Anti-Virus 6.0;c:\program files\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations\avp.exe [2007-11-19 231952]
R2 klnagent;Kaspersky Network Agent;c:\program files\kaspersky lab\networkagent\klnagent.exe [2008-9-22 94544]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-2-23 24652]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2007-5-30 24344]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe --> c:\progra~1\mcafee\viruss~1\mcshield.exe [?]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-12-16 79304]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-12-16 35240]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-12-16 33832]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-12-16 40488]

=============== Created Last 30 ================

2009-05-15 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-15 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-15 15:32 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-12 03:00 <DIR> --d----- c:\windows\system32\KB905474
2009-04-21 16:42 <DIR> --d----- c:\program files\iPod
2009-04-21 16:42 <DIR> --d----- c:\program files\iTunes
2009-04-21 16:42 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}

==================== Find3M ====================

2009-05-15 16:02 85,781,280 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-05-15 16:01 1,441,056 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-05-15 15:41 137,072 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-05-15 15:41 1,150,712 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-03-25 14:49 499,712 a------- c:\windows\system32\msvcp71.dll
2009-03-25 14:49 348,160 a------- c:\windows\system32\msvcr71.dll
2009-03-19 16:32 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-02-20 14:09 78,336 a------- c:\windows\system32\ieencode.dll
2009-02-16 17:42 108,544 a------- c:\windows\system32\pxcpyi64.exe
2009-02-16 17:42 104,960 a------- c:\windows\system32\pxinsi64.exe
2008-08-05 14:57 94,552 ac------ c:\docume~1\cr\applic~1\GDIPFONTCACHEV1.DAT
2006-07-28 15:01 0 ac------ c:\docume~1\cr\applic~1\internaldb41.dat
2005-10-11 08:22 37 ac------ c:\documents and settings\cr\getfile.dat
2008-07-28 11:33 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008072820080729\index.dat

============= FINISH: 16:03:28.57 ===============

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#2 Marc_AVE

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Posted 18 May 2009 - 11:37 AM

bump

#3 Marc_AVE

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Posted 18 May 2009 - 03:40 PM

Sorry to bump this again, but I am still unable to use AOL because of this issue. Can someone please help me?
===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 28 May 2009 - 10:37 PM.


#4 Orange Blossom

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Posted 30 May 2009 - 01:14 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#5 Orange Blossom

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Posted 16 June 2009 - 04:31 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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