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Spybot and Malwarebytes won't run. Google redirects


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13 replies to this topic

#1 andy64

andy64

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  • 7 posts
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  • Local time:12:36 PM

Posted 15 May 2009 - 12:51 PM

Hi,

I have similar problems to other users.
Initially Google results page came up blank. Then we got some shocking pages appearing. I updated Norton and fixed a live update problem. Then tried to run Spybot but it wouldn't run even after uninstall and reinstall.
Downloaded DrWeb which found 7 Trojans. Swapped IE for Firefox.
Still cant get Spybot or Malwarebytes to run.

Hope you can help me as you helped others.


DDS (Ver_09-05-14.01) - NTFSx86
Run by Andy at 18:34:55.64 on 15/05/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1301 [GMT 1:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\OEM02Mon.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\SqueezeCenter\SqueezeTray.exe
C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Andy\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://partnerpage.google.com/smallbiz.dell.com/en_uk?hl=en&client=dell-usuk&channel=uk-smb&ibd=2080425
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://partnerpage.google.com/smallbiz.dell.com/en_uk?hl=en&client=dell-usuk&channel=uk-smb&ibd=2080425
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.co.uk/hws/sb/dell-usuk/en/side.html?channel=uk-smb
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton antivirus\NavShExt.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton antivirus\NavShExt.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\WCESCOMM.EXE"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Advanced Tools Check] c:\progra~1\norton~1\advtools\ADVCHK.EXE
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\andy\startm~1\programs\startup\buffal~1.lnk - c:\program files\buffalo\nasnavi\NasNavi.exe
StartupFolder: c:\docume~1\andy\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 2.4\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\squeez~1.lnk - c:\program files\squeezecenter\SqueezeTray.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} - hxxp://www.bebo.com/files/BeboUploader.5.1.4.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\AATP.DLL
WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\CENETFLT.DLL
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\andy\applic~1\mozilla\firefox\profiles\oafs1pd3.default\
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\savrtpel.sys [2008-10-23 37000]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2003-8-15 255648]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2003-8-15 235168]
R2 NProtectService;Norton Unerase Protection;c:\program files\norton antivirus\advtools\NPROTECT.EXE [2008-10-23 135168]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-1-14 226656]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2008-10-23 585728]
R3 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton antivirus\NAVAPSVC.EXE [2003-8-18 158848]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090513.003\NAVENG.Sys [2009-5-13 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090513.003\NavEx15.Sys [2009-5-13 876144]
R3 OEM02Dev;Creative Camera OEM002 Driver;c:\windows\system32\drivers\OEM02Dev.sys [2008-4-25 235520]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;c:\windows\system32\drivers\OEM02Vfx.sys [2008-4-25 7424]
R3 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2008-10-23 305288]
R3 SAVScan;SAVScan;c:\program files\norton antivirus\SAVSCAN.EXE [2003-8-10 194272]
S2 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2003-6-24 66784]
S2 SqueezeMySQL;SqueezeMySQL;c:\progra~1\squeez~1\server\bin\mswin3~1\mysqld.exe --defaults-file=c:\docume~1\alluse~1\applic~1\squeez~1\cache\my.cnf squeezemysql --> c:\progra~1\squeez~1\server\bin\mswin3~1\mysqld.exe --defaults-file=c:\docume~1\alluse~1\applic~1\squeez~1\cache\my.cnf SqueezeMySQL [?]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2003-8-15 87712]

=============== Created Last 30 ================

2009-05-15 12:27 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-15 12:27 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-15 12:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-15 09:02 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-13 12:54 <DIR> --d----- c:\documents and settings\andy\DoctorWeb
2009-05-11 18:36 <DIR> --d----- c:\docume~1\andy\applic~1\PCenter
2009-05-10 16:03 <DIR> --dsh--- c:\documents and settings\andy\PrivacIE
2009-05-10 16:01 <DIR> --dsh--- c:\documents and settings\andy\IETldCache
2009-05-10 15:55 <DIR> --d----- c:\windows\ie8updates
2009-05-10 15:52 <DIR> -cd-h--- c:\windows\ie8
2009-05-10 15:50 102,400 -------- c:\windows\system32\dllcache\iecompat.dll
2009-05-08 19:53 90,800 a----r-- c:\windows\system32\drivers\se59unic.sys
2009-05-08 19:53 4,128 a----r-- c:\windows\system32\drivers\se59cr.sys
2009-04-17 21:44 <DIR> --d----- c:\docume~1\andy\applic~1\Reallusion
2009-04-17 21:44 <DIR> --d----- c:\docume~1\andy\applic~1\tmp
2009-04-16 15:07 <DIR> --d----- c:\program files\City of Heroes
2009-04-15 19:59 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 19:59 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 19:59 215,552 -------- c:\windows\system32\dllcache\wordpad.exe

==================== Find3M ====================

2009-05-13 21:45 51,528 a------- c:\windows\system32\nvModes.dat
2009-03-21 15:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-19 16:32 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-08 14:09 638,816 a------- c:\windows\system32\dllcache\iexplore.exe
2009-03-08 14:09 391,536 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-03-08 04:41 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-03-08 04:39 11,063,808 a------- c:\windows\system32\dllcache\ieframe.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\dllcache\wininet.dll
2009-03-08 04:34 1,206,784 a------- c:\windows\system32\dllcache\urlmon.dll
2009-03-08 04:34 236,544 a------- c:\windows\system32\dllcache\webcheck.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\dllcache\licmgr10.dll
2009-03-08 04:34 105,984 a------- c:\windows\system32\dllcache\url.dll
2009-03-08 04:34 193,536 a------- c:\windows\system32\dllcache\msrating.dll
2009-03-08 04:34 109,568 a------- c:\windows\system32\dllcache\occache.dll
2009-03-08 04:33 759,296 a------- c:\windows\system32\dllcache\VGX.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 18,944 -------- c:\windows\system32\dllcache\corpol.dll
2009-03-08 04:33 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-03-08 04:33 726,528 a------- c:\windows\system32\dllcache\jscript.dll
2009-03-08 04:33 229,376 a------- c:\windows\system32\dllcache\ieaksie.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\dllcache\vbscript.dll
2009-03-08 04:33 125,952 a------- c:\windows\system32\dllcache\ieakeng.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\dllcache\admparse.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-03-08 04:32 163,840 a------- c:\windows\system32\dllcache\ieakui.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\dllcache\iesetup.dll
2009-03-08 04:32 55,808 a------- c:\windows\system32\dllcache\iernonce.dll
2009-03-08 04:32 128,512 a------- c:\windows\system32\dllcache\advpack.dll
2009-03-08 04:32 94,720 a------- c:\windows\system32\dllcache\inseng.dll
2009-03-08 04:32 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-03-08 04:32 1,985,024 a------- c:\windows\system32\dllcache\iertutil.dll
2009-03-08 04:32 611,840 a------- c:\windows\system32\dllcache\mstime.dll
2009-03-08 04:24 68,608 a------- c:\windows\system32\dllcache\hmmapi.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\dllcache\msls31.dll
2009-03-08 04:11 445,952 a------- c:\windows\system32\dllcache\ieapfltr.dll
2009-03-06 15:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 15:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-02-20 19:09 133,120 -------- c:\windows\system32\dllcache\extmgr.dll
2009-02-20 11:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-09-06 08:58 23 a------- c:\documents and settings\andy\jagex_runescape_preferences.dat
2008-04-25 00:54 74 ---shr-- c:\windows\CT4CET.bin
2008-12-10 23:07 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008121020081211\index.dat

============= FINISH: 18:35:37.23 ===============

Attached Files



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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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  • Local time:07:36 AM

Posted 30 May 2009 - 01:13 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 andy64

andy64
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  • Local time:12:36 PM

Posted 01 June 2009 - 12:31 PM

Hi Orange Blossom, good to hear from you.

No I have not fixed the problem. IE was redirecting and we got some nasty popups so I swapped to Firefox.
Even though Norton and DrWeb picks up trojans etc I cannot get Spybot or MBAM to run, even if I rename MBAM to something odd like eric.exe. I did download spyware blaster to the desktop but have resisited the temptation to run it, hoping for a reply from you.

Here is the DDS log:


DDS (Ver_09-05-14.01) - NTFSx86
Run by Andy at 18:11:19.35 on 01/06/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1305 [GMT 1:00]

AV: Norton AntiVirus *On-access scanning disabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\PROGRA~1\SQUEEZ~1\server\Bin\MSWIN3~1\mysqld.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\OEM02Mon.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SqueezeCenter\SqueezeTray.exe
C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\PROGRA~1\SQUEEZ~1\server\SQUEEZ~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Andy\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://partnerpage.google.com/smallbiz.dell.com/en_uk?hl=en&client=dell-usuk&channel=uk-smb&ibd=2080425
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://partnerpage.google.com/smallbiz.dell.com/en_uk?hl=en&client=dell-usuk&channel=uk-smb&ibd=2080425
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.co.uk/hws/sb/dell-usuk/en/side.html?channel=uk-smb
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton antivirus\NavShExt.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton antivirus\NavShExt.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\WCESCOMM.EXE"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Advanced Tools Check] c:\progra~1\norton~1\advtools\ADVCHK.EXE
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\andy\startm~1\programs\startup\buffal~1.lnk - c:\program files\buffalo\nasnavi\NasNavi.exe
StartupFolder: c:\docume~1\andy\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 2.4\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\squeez~1.lnk - c:\program files\squeezecenter\SqueezeTray.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\program files\microsoft activesync\INETREPL.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} - hxxp://www.bebo.com/files/BeboUploader.5.1.4.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: mctp - {d7b95390-b1c5-11d0-b111-0080c712fe82} - c:\program files\microsoft activesync\AATP.DLL
WinCE Filter: image/bmp - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/gif - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/jpeg - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: image/xbm - {86F59FAE-FB3A-11D1-AA72-00C04FAE2D4B} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: text/asp - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\CENETFLT.DLL
WinCE Filter: text/html - {6C5C3074-FFAB-11d1-8EC4-00C04F98D57A} - c:\program files\microsoft activesync\CENETFLT.DLL
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\andy\applic~1\mozilla\firefox\profiles\oafs1pd3.default\
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R1 SAVRTPEL;SAVRTPEL;c:\program files\norton antivirus\savrtpel.sys [2008-10-23 37000]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2003-8-15 255648]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2003-8-15 235168]
R2 NProtectService;Norton Unerase Protection;c:\program files\norton antivirus\advtools\NPROTECT.EXE [2008-10-23 135168]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R2 SqueezeMySQL;SqueezeMySQL;c:\progra~1\squeez~1\server\bin\mswin3~1\mysqld.exe --defaults-file=c:\docume~1\alluse~1\applic~1\squeez~1\cache\my.cnf squeezemysql --> c:\progra~1\squeez~1\server\bin\mswin3~1\mysqld.exe --defaults-file=c:\docume~1\alluse~1\applic~1\squeez~1\cache\my.cnf SqueezeMySQL [?]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2008-10-23 585728]
S2 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2003-6-24 66784]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2003-8-15 87712]
S3 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton antivirus\NAVAPSVC.EXE [2003-8-18 158848]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090527.003\NAVENG.Sys [2009-5-27 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090527.003\NavEx15.Sys [2009-5-27 876144]
S3 OEM02Dev;Creative Camera OEM002 Driver;c:\windows\system32\drivers\OEM02Dev.sys [2008-4-25 235520]
S3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;c:\windows\system32\drivers\OEM02Vfx.sys [2008-4-25 7424]
S3 SAVRT;SAVRT;c:\program files\norton antivirus\savrt.sys [2008-10-23 305288]
S3 SAVScan;SAVScan;c:\program files\norton antivirus\SAVSCAN.EXE [2003-8-10 194272]

=============== Created Last 30 ================

2009-05-26 13:59 <DIR> --d----- c:\program files\SpywareBlaster
2009-05-15 12:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-15 09:02 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-13 12:54 <DIR> --d----- c:\documents and settings\andy\DoctorWeb
2009-05-11 18:36 <DIR> --d----- c:\docume~1\andy\applic~1\PCenter
2009-05-10 16:03 <DIR> --dsh--- c:\documents and settings\andy\PrivacIE
2009-05-10 16:01 <DIR> --dsh--- c:\documents and settings\andy\IETldCache
2009-05-10 15:55 <DIR> --d----- c:\windows\ie8updates
2009-05-10 15:52 <DIR> -cd-h--- c:\windows\ie8
2009-05-10 15:50 102,400 -------- c:\windows\system32\dllcache\iecompat.dll
2009-05-08 19:53 90,800 a----r-- c:\windows\system32\drivers\se59unic.sys
2009-05-08 19:53 4,128 a----r-- c:\windows\system32\drivers\se59cr.sys

==================== Find3M ====================

2009-05-13 21:45 51,528 a------- c:\windows\system32\nvModes.dat
2009-03-21 15:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-08 14:09 638,816 a------- c:\windows\system32\dllcache\iexplore.exe
2009-03-08 14:09 391,536 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-03-08 04:41 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-03-08 04:39 11,063,808 a------- c:\windows\system32\dllcache\ieframe.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\dllcache\wininet.dll
2009-03-08 04:34 1,206,784 a------- c:\windows\system32\dllcache\urlmon.dll
2009-03-08 04:34 236,544 a------- c:\windows\system32\dllcache\webcheck.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\dllcache\licmgr10.dll
2009-03-08 04:34 105,984 a------- c:\windows\system32\dllcache\url.dll
2009-03-08 04:34 193,536 a------- c:\windows\system32\dllcache\msrating.dll
2009-03-08 04:34 109,568 a------- c:\windows\system32\dllcache\occache.dll
2009-03-08 04:33 759,296 a------- c:\windows\system32\dllcache\VGX.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 18,944 -------- c:\windows\system32\dllcache\corpol.dll
2009-03-08 04:33 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-03-08 04:33 726,528 a------- c:\windows\system32\dllcache\jscript.dll
2009-03-08 04:33 229,376 a------- c:\windows\system32\dllcache\ieaksie.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\dllcache\vbscript.dll
2009-03-08 04:33 125,952 a------- c:\windows\system32\dllcache\ieakeng.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\dllcache\admparse.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-03-08 04:32 163,840 a------- c:\windows\system32\dllcache\ieakui.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\dllcache\iesetup.dll
2009-03-08 04:32 55,808 a------- c:\windows\system32\dllcache\iernonce.dll
2009-03-08 04:32 128,512 a------- c:\windows\system32\dllcache\advpack.dll
2009-03-08 04:32 94,720 a------- c:\windows\system32\dllcache\inseng.dll
2009-03-08 04:32 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-03-08 04:32 1,985,024 a------- c:\windows\system32\dllcache\iertutil.dll
2009-03-08 04:32 611,840 a------- c:\windows\system32\dllcache\mstime.dll
2009-03-08 04:24 68,608 a------- c:\windows\system32\dllcache\hmmapi.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\dllcache\msls31.dll
2009-03-08 04:11 445,952 a------- c:\windows\system32\dllcache\ieapfltr.dll
2009-03-06 15:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 15:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2008-09-06 08:58 23 a------- c:\documents and settings\andy\jagex_runescape_preferences.dat
2008-04-25 00:54 74 ---shr-- c:\windows\CT4CET.bin
2008-12-10 23:07 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008121020081211\index.dat

============= FINISH: 18:11:38.28 ===============

and I attach the zip file as requested. Many thanks in anticipation of a reply from your colleague.

andy64

Attached Files



#4 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
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  • Local time:04:36 AM

Posted 01 June 2009 - 09:14 PM

Hello, andy64 :thumbup2:
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop:
  • Extract RootRepeal.exe from the zip archive.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all six boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
In your next reply, please include the following:
  • RootRepeal Log

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#5 andy64

andy64
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Posted 02 June 2009 - 03:27 AM

Good morning Billy3

Thanks for offering to help.

Here is the RootRepeal Log. Hope you can make sense of it!

Andy64

ROOTREPEAL © AD, 2007-2008
==================================================
Scan Time: 2009/06/02 09:17
Program Version: Version 1.2.3.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB7519000 Size: 98304 File Visible: No
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBA658000 Size: 8192 File Visible: No
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB4651000 Size: 45056 File Visible: No
Status: -

Name: UAClqerntlmysvioyn.sys
Image Path: C:\WINDOWS\system32\drivers\UAClqerntlmysvioyn.sys
Address: 0xB7825000 Size: 77824 File Visible: -
Status: Hidden from Windows API!

Hidden Services
-------------------
Service Name: UACd.sys
Image Path: C:\WINDOWS\system32\drivers\UAClqerntlmysvioyn.sys

#6 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
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  • Local time:04:36 AM

Posted 02 June 2009 - 06:54 AM

Hello, andy64 :thumbup2:
We Need to Run ComboFix

Note to readers of this post other than the starter of this thread:
ComboFix is a VERY POWERFUL tool which should NOT BE USED without guidance of an expert.

If this tool helped you, please consider a donation to it's author: Posted Image

How to run ComboFix:
  • Please download ComboFix from one of the following mirrors, and save it to your desktop.
  • Disable any running Anti-Virus or Anti-Malware programs. This includes Firewalls, Anti-Virus, Spyware Scanners, etc. Any or all of them may interfere with the running of ComboFix.
  • Double click Posted Image on your desktop.
  • Read and accept (Press Yes) to the disclaimer.
  • For Windows XP Systems: Install the Recovery Console:
    • If you are using Windows XP and do not already have the Recovery Console installed, please ensure your internet connection is active (if possible), and press Yes. If for some reason your internet is not working, please press No. If you are not using Windows XP, you will not be prompted.
    • When prompted to accept the EULA, press OK.
    • Accept Microsoft's EULA (Press Yes).
    • When you are told that the RC is installed correctly, please press YES to continue scanning for malware.
  • ComboFix will run. Simply wait for it to finish.
  • When it finishes, ComboFix will produce a log. Please post that log in your next reply here :)
NOTE: If ComboFix will not run, please rename it to GlobRemover.exe and try again!

In your next reply, please include the following:
  • ComboFix.txt

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#7 andy64

andy64
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Posted 03 June 2009 - 10:03 AM

Hi Billy3, here is the combofix log. Your intuition was right- it wouldn't run till I renamed it.
Thanks :thumbup2:
Andy64

ComboFix 09-06-01.03 - Andy 03/06/2009 13:09.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1664 [GMT 1:00]
Running from: c:\documents and settings\Andy\Desktop\Globremover.exe
AV: Norton AntiVirus *On-access scanning disabled* (Updated) {B5510F6F-87E1-47F7-A411-360BC453007C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Andy\Application Data\PCenter
c:\documents and settings\Andy\Application Data\PCenter\dbases\cg.dat
c:\documents and settings\Andy\Application Data\PCenter\dbases\mw.dat
c:\documents and settings\Andy\Application Data\PCenter\dbases\rd.dat
c:\documents and settings\Andy\Application Data\PCenter\dbases\sc.dat
c:\documents and settings\Andy\Application Data\PCenter\dbases\sm.dat
c:\documents and settings\Andy\Application Data\PCenter\dbases\sp.dat
c:\documents and settings\Andy\Application Data\PCenter\keys\cg.key
c:\documents and settings\Andy\Application Data\PCenter\keys\rd.key
c:\documents and settings\Andy\Application Data\PCenter\keys\sc.key
c:\documents and settings\Andy\Application Data\PCenter\keys\sp.key
c:\documents and settings\Andy\Application Data\PCenter\temp\settings.ini
c:\windows\IE4 Error Log.txt
c:\windows\system32\drivers\UAClqerntlmysvioyn.sys
c:\windows\system32\UACaguvftderccbdeh.log
c:\windows\system32\UACelnxsadwdowowrq.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACjixmwpmpxltusaq.dat
c:\windows\system32\UACjmupudqjwrfvdmt.log
c:\windows\system32\UACkctpektkrpuiucf.dll
c:\windows\system32\UAClhdcbyixlaixyal.log
c:\windows\system32\UACnsivkrcdaowwnno.dll
c:\windows\system32\UACwgarmickjidgsik.dll
c:\windows\system32\UACxerrqmmodwjuvdc.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-05-03 to 2009-06-03 )))))))))))))))))))))))))))))))
.

2009-05-26 12:59 . 2009-05-26 13:23 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-05-26 12:59 . 2009-05-26 12:59 -------- d-----w- c:\program files\SpywareBlaster
2009-05-15 11:27 . 2009-05-15 11:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-15 08:02 . 2009-05-15 08:01 410984 ----a-w- c:\windows\system32\deploytk.dll
2009-05-15 08:00 . 2009-05-15 08:00 152576 ----a-w- c:\documents and settings\Andy\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2009-05-13 20:48 . 2009-05-13 20:48 0 ----a-w- c:\windows\nsreg.dat
2009-05-13 20:48 . 2009-05-13 20:48 -------- d-----w- c:\documents and settings\Andy\Local Settings\Application Data\Mozilla
2009-05-13 11:54 . 2009-05-13 12:13 -------- d-----w- c:\documents and settings\Andy\DoctorWeb
2009-05-10 16:16 . 2009-05-10 16:16 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2009-05-10 15:03 . 2009-05-10 15:03 -------- d-sh--w- c:\documents and settings\Andy\PrivacIE
2009-05-10 15:01 . 2009-05-10 15:01 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-05-10 15:01 . 2009-05-10 15:01 -------- d-sh--w- c:\documents and settings\Andy\IETldCache
2009-05-10 14:55 . 2009-05-10 14:55 -------- d-----w- c:\windows\ie8updates
2009-05-10 14:52 . 2009-05-10 14:53 -------- dc-h--w- c:\windows\ie8
2009-05-10 14:50 . 2009-04-25 05:30 102400 ------w- c:\windows\system32\dllcache\iecompat.dll
2009-05-10 14:23 . 2009-05-10 14:24 -------- d-----w- c:\documents and settings\Andy\Local Settings\Application Data\Deployment
2009-05-08 18:53 . 2006-09-05 18:06 90800 ----a-r- c:\windows\system32\drivers\se59unic.sys
2009-05-08 18:53 . 2006-09-05 18:06 4128 ----a-r- c:\windows\system32\drivers\se59cr.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-03 12:21 . 2008-07-20 15:09 -------- d-----w- c:\documents and settings\Andy\Application Data\OpenOffice.org2
2009-05-15 11:21 . 2009-02-05 22:09 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-05-15 08:01 . 2008-04-24 23:49 -------- d-----w- c:\program files\Java
2009-05-15 07:57 . 2008-10-23 07:44 -------- d-----w- c:\program files\Norton AntiVirus
2009-05-13 20:45 . 2008-04-24 23:34 51528 ----a-w- c:\windows\system32\nvModes.dat
2009-05-11 20:31 . 2008-10-23 07:44 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-05-09 09:35 . 2009-04-16 14:07 -------- d-----w- c:\program files\City of Heroes
2009-04-17 20:44 . 2009-04-17 20:44 -------- d-----w- c:\documents and settings\Andy\Application Data\Reallusion
2009-04-17 20:44 . 2009-04-17 20:44 -------- d-----w- c:\documents and settings\Andy\Application Data\tmp
2009-04-10 11:34 . 2008-07-20 17:31 -------- d-----w- c:\documents and settings\Andy\Application Data\gtk-2.0
2009-04-09 19:24 . 2009-04-09 19:24 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-04-09 19:24 . 2008-10-13 19:16 -------- d-----w- c:\program files\iTunes
2009-04-09 19:24 . 2008-10-13 19:16 -------- d-----w- c:\program files\iPod
2009-04-09 19:17 . 2009-04-09 19:17 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.1.1.10\SetupAdmin.exe
2009-04-08 20:49 . 2008-04-24 23:53 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-03-19 15:32 . 2009-03-19 15:32 23400 ----a-w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86\GEARAspiWDM.sys
2009-03-19 15:32 . 2008-10-15 18:31 23400 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-08 03:34 . 2004-08-10 11:51 914944 ----a-w- c:\windows\system32\wininet.dll
2009-03-08 03:34 . 2004-08-10 11:51 43008 ----a-w- c:\windows\system32\licmgr10.dll
2009-03-08 03:33 . 2004-08-10 11:50 18944 ----a-w- c:\windows\system32\corpol.dll
2009-03-08 03:33 . 2004-08-10 11:51 420352 ----a-w- c:\windows\system32\vbscript.dll
2009-03-08 03:32 . 2004-08-10 11:50 72704 ----a-w- c:\windows\system32\admparse.dll
2009-03-08 03:32 . 2004-08-10 11:51 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-03-08 03:31 . 2004-08-10 11:51 34816 ----a-w- c:\windows\system32\imgutil.dll
2009-03-08 03:31 . 2004-08-10 11:51 48128 ----a-w- c:\windows\system32\mshtmler.dll
2009-03-08 03:31 . 2004-08-10 11:51 45568 ----a-w- c:\windows\system32\mshta.exe
2009-03-08 03:22 . 2004-08-10 11:51 156160 ----a-w- c:\windows\system32\msls31.dll
2009-03-06 14:22 . 2004-08-10 11:51 284160 ----a-w- c:\windows\system32\pdh.dll
2009-03-05 22:59 . 2009-04-02 14:57 1900544 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-03-05 22:59 . 2008-10-15 18:29 36864 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2008-04-24 23:54 . 2008-04-24 23:54 74 --sh--r- c:\windows\CT4CET.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\WCESCOMM.EXE" [2004-02-03 401491]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-03 851968]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-01-29 8491008]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-01-29 81920]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-28 36864]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-07-20 1228800]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-11 2183168]
"KADxMain"="c:\windows\system32\KADxMain.exe" [2006-11-02 282624]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 221184]
"RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2006-08-17 1116920]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-04-24 29744]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-28 17920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-11-01 189736]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-15 148888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-03-09 71328]
"Advanced Tools Check"="c:\progra~1\NORTON~1\AdvTools\ADVCHK.EXE" [2003-08-17 74920]
"Symantec NetDriver Monitor"="c:\progra~1\SYMNET~1\SNDMon.exe" [2008-10-23 95960]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2008-01-29 1626112]
"NVHotkey"="nvHotkey.dll" - c:\windows\system32\nvhotkey.dll [2008-01-29 86016]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2007-06-06 405504]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2009-02-19 152952]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\Andy\Start Menu\Programs\Startup\
BUFFALO NAS Navigator.lnk - c:\program files\BUFFALO\NASNAVI\NasNavi.exe [2007-5-11 1070648]
OpenOffice.org 2.4.lnk - c:\program files\OpenOffice.org 2.4\program\quickstart.exe [2008-1-21 393216]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-4-25 50688]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]
SqueezeCenter Tray Tool.lnk - c:\program files\SqueezeCenter\SqueezeTray.exe [2008-10-23 1728601]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Microsoft ActiveSync\\WCESCOMM.EXE"=
"c:\\Program Files\\Microsoft ActiveSync\\WCESMGR.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"9000:TCP"= 9000:TCP:SqueezeCenter 9000 tcp (UI)
"3483:UDP"= 3483:UDP:SqueezeCenter 3483 udp
"3483:TCP"= 3483:TCP:SqueezeCenter 3483 tcp
"9090:TCP"= 9090:TCP:SqueezeCenter 9090 tcp (CLI)

R2 NProtectService;Norton Unerase Protection;c:\program files\Norton AntiVirus\AdvTools\NPROTECT.EXE [23/10/2008 08:45 135168]
R2 SqueezeMySQL;SqueezeMySQL;c:\progra~1\SQUEEZ~1\server\Bin\MSWIN3~1\mysqld.exe --defaults-file=c:\docume~1\ALLUSE~1\APPLIC~1\SQUEEZ~1\Cache\my.cnf SqueezeMySQL --> c:\progra~1\SQUEEZ~1\server\Bin\MSWIN3~1\mysqld.exe --defaults-file=c:\docume~1\ALLUSE~1\APPLIC~1\SQUEEZ~1\Cache\my.cnf SqueezeMySQL [?]
R3 OEM02Dev;Creative Camera OEM002 Driver;c:\windows\system32\drivers\OEM02Dev.sys [25/04/2008 00:27 235520]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;c:\windows\system32\drivers\OEM02Vfx.sys [25/04/2008 00:27 7424]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-04-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-05-08 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
- c:\progra~1\NORTON~1\Navw32.exe [2003-08-17 17:22]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-SpybotSD TeaTimer - c:\program files\Spybot - Search & Destroy\TeaTimer.exe
HKLM-Run-Adobe Photo Downloader - c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uStart Page = hxxp://partnerpage.google.com/smallbiz.dell.com/en_uk?hl=en&client=dell-usuk&channel=uk-smb&ibd=2080425
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
FF - ProfilePath - c:\documents and settings\Andy\Application Data\Mozilla\Firefox\Profiles\oafs1pd3.default\
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-03 13:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(860)
c:\windows\System32\BCMLogon.dll

- - - - - - - > 'explorer.exe'(1356)
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\OneX.DLL
c:\windows\system32\eappprxy.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Roxio\Drag-to-Disc\Shellex.dll
c:\windows\system32\DLAAPI_W.DLL
c:\windows\system32\CDRTC.DLL
c:\program files\Roxio\Drag-to-Disc\ShellRes.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\CCSETMGR.EXE
c:\program files\Common Files\Symantec Shared\CCEVTMGR.EXE
c:\windows\system32\WLTRYSVC.EXE
c:\windows\system32\BCMWLTRY.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\progra~1\SQUEEZ~1\server\Bin\MSWIN3~1\mysqld.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Common Files\Symantec Shared\Security Center\SymWSC.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\rundll32.exe
c:\program files\OpenOffice.org 2.4\program\soffice.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
c:\program files\OpenOffice.org 2.4\program\soffice.bin
c:\windows\system32\wscntfy.exe
c:\progra~1\SQUEEZ~1\server\SQUEEZ~1.EXE
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
c:\program files\Messenger\msmsgs.exe
.
**************************************************************************
.
Completion time: 2009-06-03 13:27 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-03 12:27

Pre-Run: 84,174,356,480 bytes free
Post-Run: 85,939,392,512 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

258 --- E O F --- 2009-05-27 21:38

#8 Billy O'Neal

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Posted 03 June 2009 - 09:45 PM

Hello, andy64 :thumbup2:
I would like us to use ESET (NOD32)'s Online Scanner
  • Please go to ESET OnlineScan (NOD32)
  • You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
  • Now click Start
  • Should you face a Security Warning that asks if you want to install and run a file called "OnlineScanner.cab", click Yes
  • Click Start
    • Note: (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, tick: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan
  • The Onlinescan will now start and scan your pc (this could take a while)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window
  • Click Start >> Run... >> type: C:\Program Files\EsetOnlineScanner\log.txt
  • The Scanresults will now open in Notepad
  • Click into the text area, right-click and chose "select all" (or use <Control>+A)
  • Right-click again and chose "Copy" (or <Control>+C)
  • Close/Exit Notepad
  • Navigate to this thread and post your log along with anything else requested from us, by right-clicking and "paste" (or ctrl+v) in the text area of the reply post you just created.
Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

In your next reply, please include the following:
  • ESET OnlineScan's Log

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#9 andy64

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Posted 04 June 2009 - 04:59 AM

Hello again Billy3.
Thanks for your continued help. :thumbup2:

Just FYI it seems ESET prefers to open with IE and with Firefox it was a slightly different process:
I got "Remove found threats" and "Scan archives" instead of "Scan potentially unwanted applications" and the link to the log via Start >> Run... >> type: C:\Program Files\EsetOnlineScanner\log.txt didn't work but I browsed and found the log below- I hope its the one you need.

Andy 64

ESETSmartInstaller@High as downloader log:
all ok
# version=6
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.5863
# api_version=3.0.2
# EOSSerial=c46c63ff3ce1554f86eef32995d2fa37
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-06-04 09:25:55
# local_time=2009-06-04 10:25:55 (+0000, GMT Standard Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3586 37 100 100 17332977187500
# scanned=80489
# found=6
# cleaned=6
# scan_time=2719
C:\Documents and Settings\Andy\DoctorWeb\Quarantine\UACelnxsadwdowowrq.dll Win32/Olmarik.HC trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000
C:\Documents and Settings\Andy\DoctorWeb\Quarantine\UACkctpektkrpuiuc0.dll Win32/Olmarik.GW trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000
C:\Documents and Settings\Andy\DoctorWeb\Quarantine\UACkctpektkrpuiucf.dll Win32/Olmarik.GW trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000
C:\Documents and Settings\Andy\DoctorWeb\Quarantine\UACnsivkrcdaowwnno.dll Win32/Olmarik.GX trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACkctpektkrpuiucf.dll.vir Win32/Olmarik.GW trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\UAClqerntlmysvioyn.sys.vir Win32/Olmarik.HU trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000

#10 Billy O'Neal

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Posted 06 June 2009 - 02:59 AM

Hello, andy64 :step4:
Sorry about that... those instructions are old. Thanks for pointing it out :step1:

Congratulations! You now appear clean! :thumbup2:

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware
We Need to Remove ComboFix
  • Please go to Start -> Run
  • Enter "ComboFix /u" (without quotes). Note the space betwen "ComboFix" and "/u", it needs to be there.
    Posted Image
  • Press OK (Or hit enter).
  • Allow ComboFix to remove itself.
We Need to Clean Up Our Mess
  • Please download OTCleanIt from one of the following mirrors and save it to your desktop:
  • Double click the Posted Image icon.
  • Push the large "Cleanup" button.
  • Allow your system to reboot.
Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :).
Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#11 andy64

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Posted 07 June 2009 - 10:54 AM

Thats great news Billy 3 :thumbup2:

I've downloaded and installed MBAM so that proves things are right now.
Also startup lite.
But the links to the OTCleanIt didn't work and I couldn't firnd any download sites. Do you have any more mirrors?
Will OTCleanIt remove eset and root repeal?

I have to say this forum has boosted my faith in humanity. To have a group of people like you willing to help us all with this software is a real blessing. I've shown my appreciation by following your link.

Please come back with a mirror for OTCleanIT

Many thanks,
Andy64 :)

#12 Billy O'Neal

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Posted 08 June 2009 - 08:25 PM

Hello, andy64 :thumbup2:
Sorry... tool got renamed recently and I forgot to update my links.

It will not remove RootRepeal.. just delete that file from your desktop.

http://oldtimer.geekstogo.com/OTC.exe

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#13 andy64

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Posted 09 June 2009 - 12:16 PM

All done.
Thanks so much,

Andy64

#14 Billy O'Neal

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Posted 09 June 2009 - 03:04 PM

Hello, andy64 :thumbup2:
Since this issue appears resolved, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.

Billy3
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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