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please help me GET an hjt log


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#1 siddhant

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Posted 15 May 2009 - 09:29 AM

finally wen my comp booted up i got loads of errors, mostly with something thats called 'opsnkt.exe' task manager reads muliple instances of this and they take up a lot of memory too , the biggest prob however is that i cannot get quick heal to install and i cant even get hjt to start up even AFTER i have installed it so PLEASE help! im lost!

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#2 boopme

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Posted 15 May 2009 - 09:17 PM

Hello ,use this alternative to post a log.
If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
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