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Help to remove Win32 Heur pleaseeee!!!

  • This topic is locked This topic is locked
2 replies to this topic

#1 hurdles49


  • Members
  • 1 posts
  • Local time:06:58 PM

Posted 15 May 2009 - 04:45 AM

I am new here and trying to get some help from you my laptop is infected with this virus and i cant remove it. I have read different post here and i fllow the step with the DDS..and so i am posting the results here.

DDS (Ver_09-05-14.01) - NTFSx86
Run by Proprietário at 11:21:44,17 on sex 15/05/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.351.2070.18.1023.644 [GMT 2:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Kaspersky Anti-Virus *On-access scanning disabled* (Outdated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Programas\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Programas\Conexant\AccessRunner ADSL\CnxDslTb.exe
C:\Programas\Microsoft Office\Office12\GrooveMonitor.exe
C:\Programas\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\Programas\MSN Messenger\MsnMsgr.Exe
C:\Programas\Microsoft ActiveSync\wcescomm.exe
C:\Documents and Settings\Proprietário\reader_s.exe
C:\Documents and Settings\Proprietário\Ambiente de trabalho\dds.pif

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://free.avg.com/ww.registration-appf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=c:\windows\explorer.exe,
mWinlogon: UIHost=c:\documents and settings\all users\application data\tuneup software\tuneup utilities\winstyler\tu_logonui.exe
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\programas\kaspersky lab\kaspersky anti-virus 2009\ievkbd.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\programas\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\programas\ficheiros comuns\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\programas\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\programas\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\programas\google\google toolbar\GoogleToolbar.dll
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [VoipCheapCom] "c:\programas\voipcheapcom\voipcheapcom.exe" -nosplash -minimized
uRun: [swg] c:\programas\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MsnMsgr] "c:\programas\msn messenger\MsnMsgr.Exe" /background
uRun: [Messenger (Yahoo!)] "c:\programas\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [H/PC Connection Agent] "c:\programas\microsoft activesync\wcescomm.exe"
uRun: [PopUpStopperFreeEdition] "c:\progra~1\panicw~1\pop-up~1\PSFree.exe"
uRun: [reader_s] c:\documents and settings\proprietário\reader_s.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [CnxDslTaskBar] "c:\programas\conexant\accessrunner adsl\CnxDslTb.exe"
mRun: [DAEMON Tools-1033] "c:\programas\d-tools\daemon.exe" -lang 1033
mRun: [GrooveMonitor] "c:\programas\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\programas\quicktime\qttask.exe" -atboottime
mRun: [xhm] c:\windows\system32\xhm.exe \u
mRun: [reader_s] c:\windows\system32\reader_s.exe
mRun: [AVP] "c:\programas\kaspersky lab\kaspersky anti-virus 2009\avp.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [svc] c:\program files\thunmail\testabd.exe
dRun: [reader_s] c:\documents and settings\proprietário\reader_s.exe
StartupFolder: c:\docume~1\propri~1\menuin~1\progra~1\arranque\onenot~1.lnk - c:\programas\microsoft office\office12\ONENOTEM.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\programas\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\programas\kaspersky lab\kaspersky anti-virus 2009\SCIEPlgn.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {36ECAF82-3300-8F84-092E-AFF36D6C7040} - {86529161-034E-4F8A-88D2-3C625E612E04} - c:\programas\winhttrack\WinHTTrackIEBar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/IT-IT/a-UNO1/GAME_UNO1.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {EF732B7C-BFF6-49B1-A32C-3C74C318FDCC} - hxxp://www.thesecret.tv/movie/player/player_ocx.jpeg
TCP: {A56044F8-640F-44FA-B59E-52BD643B6E52} =
TCP: {B39F52A4-FBFB-43BA-AA42-1C575C508D45} =
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\programas\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\programas\microsoft office\office12\GrooveSystemServices.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: klogon - c:\windows\system32\klogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\programas\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 32784]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-5-14 227344]
R2 AVP;Kaspersky Anti-Virus;c:\programas\kaspersky lab\kaspersky anti-virus 2009\avp.exe [2008-11-11 206088]
R2 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [2009-4-17 603904]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]
S0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
S1 ethsznax;ethsznax;c:\windows\system32\drivers\ethsznax.sys --> c:\windows\system32\drivers\ethsznax.sys [?]
S1 ethtvake;ethtvake;c:\windows\system32\drivers\ethtvake.sys --> c:\windows\system32\drivers\ethtvake.sys [?]
S2 msncache;msncache;c:\windows\system32\svchost.exe -k netsvcs [2004-8-4 34816]
S3 CnxEtP;Conexant AccessRunner USB ADSL WAN Adapter Filter Driver;c:\windows\system32\drivers\CnxEtP.sys [2008-12-15 60288]
S3 CnxEtU;Conexant AccessRunner USB ADSL Interface Device Driver;c:\windows\system32\drivers\CnxEtU.sys [2008-12-15 646784]
S3 CnxTgN;Conexant AccessRunner USB ADSL WAN Adapter Driver;c:\windows\system32\drivers\CnxTgN.sys [2008-12-15 108675]
S3 pcm1394;pcm1394;c:\windows\system32\pcm1394.sys [2004-8-4 2304]

=============== Created Last 30 ================

2009-05-15 01:12 68,608 a------- c:\windows\services.ex_
2009-05-15 01:11 61,440 a------- c:\windows\system32\38C.tmp
2009-05-15 01:10 211,456 a------- c:\windows\system32\tpszxyd.sys
2009-05-15 01:10 36,864 a------- c:\windows\system32\dpcxool64.sys
2009-05-14 18:38 96,976 a------- c:\windows\system32\drivers\klin.dat
2009-05-14 18:38 87,855 a------- c:\windows\system32\drivers\klick.dat
2009-05-14 18:36 2,214,944 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-05-14 18:36 335,904 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-05-14 18:36 19,432 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-05-14 18:36 2,228 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-05-14 18:36 <DIR> --d----- c:\programas\Kaspersky Lab
2009-05-14 18:36 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab
2009-05-14 18:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-05-13 20:38 182,656 ac------ c:\windows\system32\dllcache\ndis.sys
2009-05-13 18:24 60,417 a------- c:\windows\system32\reader_s.exe
2009-05-13 18:24 0 a------- c:\windows\system32\105D.tmp
2009-05-13 18:24 84 a------- c:\windows\system32\E51.tmp
2009-05-13 13:05 <DIR> --d----- c:\programas\ESET
2009-05-13 12:51 <DIR> a-dshr-- C:\cmdcons
2009-05-13 12:48 182,784 a------- c:\windows\SWREG.exe
2009-05-13 12:48 119,296 a------- c:\windows\sed.exe
2009-05-13 12:03 3,052 a------- c:\windows\system32\config.bak
2009-05-13 12:03 3,052 a------- c:\windows\config.nt
2009-05-13 12:03 478 a------- c:\windows\system32\autoexec.bak
2009-05-13 12:03 478 a------- c:\windows\autoexec.nt
2009-05-13 10:51 579,584 ac------ c:\windows\system32\dllcache\user32.dll
2009-05-13 10:49 <DIR> --d----- c:\windows\ERUNT
2009-05-13 10:43 <DIR> --d----- C:\SDFix
2009-05-13 09:55 <DIR> --d----- c:\programas\ficheiros comuns\ParetoLogic
2009-05-12 15:50 <DIR> --d----- c:\docume~1\propri~1\applic~1\Any Video Converter Professional
2009-05-12 15:50 <DIR> --d----- c:\programas\Any Video Converter Professional
2009-05-12 14:08 56,832 a------- c:\windows\system32\xhm.ex_
2009-05-12 14:03 60,417 a------- c:\documents and settings\proprietário\reader_s.exe
2009-05-12 14:03 0 a------- c:\windows\system32\74.tmp
2009-05-12 14:03 61,440 a------- c:\windows\system32\73.tmp
2009-05-12 14:03 <DIR> --d----- c:\windows\system32\3361
2009-05-12 14:02 108,336 a------- c:\windows\system32\MSWINSCK.OCX
2009-05-12 14:02 84 a------- c:\windows\system32\71.tmp
2009-05-12 14:02 <DIR> --d----- c:\windows\dhcp
2009-05-12 14:02 177,152 a------- c:\windows\system32\tpsaxyd.exe
2009-05-12 14:02 <DIR> --d----- C:\program Files
2009-05-12 13:18 <DIR> --d----- c:\docume~1\propri~1\applic~1\AVS4YOU
2009-05-12 13:18 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVS4YOU
2009-05-12 13:16 <DIR> --d----- c:\programas\ficheiros comuns\AVSMedia
2009-05-12 13:15 1,700,352 a------- c:\windows\system32\GdiPlus.dll
2009-05-12 13:15 24,576 a------- c:\windows\system32\msxml3a.dll
2009-05-12 13:15 <DIR> --d----- c:\programas\AVS4YOU
2009-04-20 20:35 162,816 a------- c:\windows\system32\fmod.dll
2009-04-17 09:19 603,904 a------- c:\windows\system32\TUProgSt.exe
2009-04-17 09:18 <DIR> --d----- c:\programas\TuneUp Utilities 2009
2009-04-17 09:18 <DIR> --dsh--- c:\docume~1\alluse~1\applic~1\{55A29068-F2CE-456C-9148-C869879E2357}
2009-04-16 20:36 <DIR> --d----- c:\programas\Panicware
2009-04-16 10:53 8,192 a--sh--- c:\windows\Thumbs.db

==================== Find3M ====================

2009-05-15 10:52 487,242 a------- c:\windows\system32\perfh016.dat
2009-05-15 10:52 82,344 a------- c:\windows\system32\perfc016.dat
2009-05-13 20:38 182,656 a------- c:\windows\system32\drivers\ndis.sys
2009-04-17 09:19 360,192 a------- c:\windows\system32\TuneUpDefragService.exe
2009-01-06 01:24 32,768 a--sh--- c:\windows\system32\config\systemprofile\definições locais\histórico\history.ie5\mshist012009010620090107\index.dat

============= FINISH: 11:22:12,78 ===============

Attached File  Attach.txt   5.43KB   7 downloads

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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 37,112 posts
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:06:58 PM

Posted 30 May 2009 - 01:11 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


#3 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 37,112 posts
  • Gender:Not Telling
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  • Local time:06:58 PM

Posted 16 June 2009 - 04:30 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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