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I don't know if I am infected. Can you help me?


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#1 Oscar Ibarra

Oscar Ibarra

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Posted 15 May 2009 - 02:31 AM

In the last days my PC is running to slow. Today I turned it up and I found an strange process running it was something like windows-kb something .exe .

I looked in Google what it was and found something about using a Combofix tool. I downloaded it and used it as a result the tool told me I have to post the new HijackThis log a ComboFix log to see if I still have an infection.

Due to this forum restrictions I am not allowed to post ComboFix logs unless requested. So I will only post the Hijack one to start.

Please help me :thumbup2:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:09:39 a.m., on 15/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSvcHst.exe
C:\Archivos de programa\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exe
C:\ARCHIV~1\MICROS~4\MSSQL\binn\sqlservr.exe
C:\Archivos de programa\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\Archivos de programa\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Archivos de programa\HPQ\IAM\bin\asghost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\VAScanner\comHost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\ARCHIV~1\ARCHIV~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Archivos de programa\Analog Devices\Core\smax4pnp.exe
C:\Archivos de programa\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
C:\Archivos de programa\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\ARCHIV~1\HPQ\Shared\HPQTOA~1.EXE
C:\Archivos de programa\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Archivos de programa\ATI Technologies\ATI.ACE\CLI.EXE
C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\explorer.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Archivos comunes\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: dsWebAllowBHO Class - {2F85D76C-0569-466F-A488-493E6BD0E955} - C:\Archivos de programa\Windows Desktop Search\dsWebAllow.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Archivos de programa\Archivos comunes\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\ARCHIV~1\ARCHIV~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Archivos de programa\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Aplicación auxiliar de inicio de sesión - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: HP Smart Web Printing 1.0 - {AE84A6AA-A333-4B92-B276-C11E2212E4FE} - C:\Archivos de programa\Hewlett-Packard\Smart Web Printing\SmartWebPrinting.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Archivos de programa\HPQ\IAM\Bin\ItIeAddIN.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Archivos de programa\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Archivos de programa\Archivos comunes\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Archivos de programa\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Archivos de programa\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Archivos de programa\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Archivos de programa\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Archivos de programa\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\ARCHIV~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [ccApp] "C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Archivos de programa\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Global Startup: Administrador de servicios.lnk = C:\Archivos de programa\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: Abrir en nueva ficha de fondo - res://C:\Archivos de programa\Windows Live Toolbar\Components\es-xl\msntabres.dll.mui/229?01e5ad655fc84507af1b622d943eb3dc
O8 - Extra context menu item: Abrir en nueva ficha en primer plano - res://C:\Archivos de programa\Windows Live Toolbar\Components\es-xl\msntabres.dll.mui/230?01e5ad655fc84507af1b622d943eb3dc
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Agregar entrada - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Archivos de programa\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Agregar entrada en Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Archivos de programa\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O15 - Trusted IP range: http://201.226.4.30
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase4009.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1188169294356
O16 - DPF: {91D4B4D5-E368-40AB-8F53-A37FA634B471} (Installer9Ctrl Class) - http://h30.e-tmm.com/bin/tol9inst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{68B09753-0A93-4F8D-8947-0A7F17DDD9C0}: NameServer = 200.75.200.2,200.75.200.3
O17 - HKLM\System\CS1\Services\Tcpip\..\{68B09753-0A93-4F8D-8947-0A7F17DDD9C0}: NameServer = 200.75.200.2,200.75.200.3
O20 - Winlogon Notify: OneCard - C:\Archivos de programa\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Archivos de programa\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Programador de LiveUpdate automático (Automatic LiveUpdate Scheduler) - Symantec Corporation - C:\Archivos de programa\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\VAScanner\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Archivos de programa\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Archivos de programa\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSvcHst.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\ARCHIV~1\ARCHIV~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 11197 bytes

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#2 Net_Surfer

Net_Surfer

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Posted 19 May 2009 - 07:38 AM

Hello Oscar Ibarra, and :) to Bleeping Computer Forums, My Nick is Net_Surfer I'll be glad to help you with your computer problems.

I will be working on your Malware issues, this may or may not solve other issues you may have with your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so I can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Please note that whatever repairs we make, are for fixing "your computer problems only" and by no means should be used on another computer.


You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown Here.

Please be patient and I'd be grateful if you would note the following:

The cleaning process is not instant. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.

1. Please reply using the AddReply button in the lower right hand corner of your screen. Do not start a new topic.
2. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
3. All of my posts need to be checked by my coach, so please be patient while I attempt to remove your malware.
4. Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.


Ok.. Oscar Ibarra, please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Do not attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.
  • Please continue to review my answers until I tell you your machine appears to be clear. Remember absence of symptoms does not mean that everything is clear.
If you can do these things, everything should go smoothly.


We need to see some information about what is happening in your machine. Please perform the following scan:

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

Step #1.

random's system information tool (RSIT)

Please note that it is important that RSIT be run and a log created while in normal mode. If you run it and create your log while in safe mode, you will be asked to redo it again properly.
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open.

    Please post the contents of both here in your next reply.

    log.txt (<<--- will be maximized) and info.txt (<<--- will be minimized)
Step #2.

I looked in Google what it was and found something about using a Combofix tool. I downloaded it and used it as a result the tool told me I have to post the new HijackThis log a ComboFix log to see if I still have an infection.

Due to this forum restrictions I am not allowed to post ComboFix logs unless requested

Combofix is a very complex and dangerous tool and you need to do exactly what I am telling you or you are taking risks that I can not control.
It is not a one fit all tool and it is not automaticly removing what needs to be removed by itself. It is like a scalpell in the hands of a surgeon. A surgeon can remove exactly what is need and no more while an untrained person would either cut too much or not enough.

Combofix is powerful enough to be able to render your computer unbootable if used wrongly or to leave your computer infected if you do not know what you are doing
.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use
.

Summary of the logs and the answer to my question I will need in your next reply:
  • The two logs of RSIT.
  • Please include the log of ComboFix you can find it at C:\ComboFix.txt
  • Question: Is your Norton anti-virus up to date???
Upon completing the above steps I will review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay
.
Kind regards
Net_Surfer

:thumbup2:

#3 Baabiouz

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Posted 25 May 2009 - 07:36 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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