Posted 15 May 2009 - 12:17 AM
Hoping someone can give me some advice on this issue. I have an HP Color LaserJet 2840 that I hook up to my Dell laptop via USB. I was updating the firmware which I downloaded from the website and all apeared fine when it got stuck and now it just says "Hewlett Packard" on the printer LCD. I tried updating the firmware again, no such luck. Turned it off then on with no such luck.
I have a feeling this is going to have to go to a printer repair shop and have the original firmware reinstalled. I have emailed HP but they have yet to respond.