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McAfee disables itself, VERY SLOW boot/op


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2 replies to this topic

#1 dellphinus

dellphinus

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Posted 14 May 2009 - 06:06 PM

Greetings,

XPSP2 (keep up on updates, just don't want SP3).
Proventia Desktop 8.0.812.1941, McAfee 8.5i (Enterprise editions for home use)

Suspect I have a virus, noticed that the McAfee shield was slashed out. Then it went away. Opened the console, and Access Protection, Buffer Overflow protection, On Access Scan would periodically disable, then re-enable. Was able to update virus def files for McAfee, AdAware and MBAM, all ran with no hits.

Opening apps or my computer or Start menu takes minutes.

have ran ATF cleaner and SAS from Safe mode, nothing but tracking cookies (Started this foray in the wrong forum, thought I was here). Log from SAS is posted in the "Do I have a Virus/What do I do" forum. I've asked that that thread be closed.

"Infected" computer can access net, but I'm keeping it offline except to post here, just in case...

DSS logs copied and attached below, per instructions


DDS (Ver_09-05-14.01) - NTFSx86
Run by Dennis at 17:36:18.76 on Thu 05/14/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.596 [GMT -5:00]

AV: McAfee VirusScan Enterprise *On-access scanning disabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
FW: Proventia Desktop *enabled* {355E9FF1-60C1-4141-953B-303CF6AE4370}

============== Running Processes ===============

svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\DELLMMKB.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\ISS\Proventia Desktop\blackice.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
svchost.exe
C:\Documents and Settings\Dennis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.gtec.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [nwiz] nwiz.exe /install
mRun: [DellTouch] c:\windows\DELLMMKB.EXE
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\PROVEN~1.LNK -
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\tabuse~1.lnk - c:\windows\system32\wtablet\TabUserW.exe
IE: E&xport to Microsoft Excel - c:\progra~1\office2k\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F74E75A5-96BF-40ef-A1C8-88EAEBB82AB6} - c:\program files\discover deskshop\Deskshop.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\office2k\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://a1540.g.akamai.net/7/1540/52/20020713/qtinstall.info.apple.com/samantha/us/win/QuickTimeInstaller.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1194397426484
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1194397286859
DPF: {7160FB1B-3DE0-4C42-81F0-41B4269990B0} - hxxp://fdl.msn.com/public/investor/v12/ticker.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://boeing.webex.com/client/T23LBA/webex/ieatgpc.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dennis\applic~1\mozilla\firefox\profiles\9v0piu9s.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gtec.com
FF - component: c:\documents and settings\dennis\application data\mozilla\firefox\profiles\9v0piu9s.default\extensions\bkmrksync@nokia.com\components\BkMrkExt.dll
FF - plugin: c:\program files\google\google earth plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R?2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\mcshield.exe [2008-5-22 144704]
R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2004-3-21 4064]
R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2008-5-22 31816]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-4-28 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-4-28 72944]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 BlackICE;BlackICE;c:\program files\iss\proventia desktop\blackd.exe [2008-12-26 2011473]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-12-22 103744]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\vstskmgr.exe [2008-5-22 54608]
R2 VPatch;ISS Buffer Overflow Exploit Prevention;c:\program files\iss\proventia desktop\vpatch.exe [2008-12-26 426333]
R3 MakoNT;MakoNT;c:\windows\system32\drivers\MakoNT.sys [2008-12-26 76849]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-12-22 174952]
R3 rap;rap;c:\windows\system32\drivers\RapDrv.sys [2008-12-26 47788]
R3 tbcspud;Santa Cruz Driver;c:\windows\system32\drivers\tbcspud.sys [2002-10-15 144768]
R3 tbcwdm;Santa Cruz WDM Driver;c:\windows\system32\drivers\tbcwdm.sys [2002-10-15 545088]
R4 black;black;c:\windows\system32\drivers\Blackcat.sys [2008-12-26 197106]
S2 gupdate1c98597817f6cdc;Google Update Service (gupdate1c98597817f6cdc);c:\program files\google\update\GoogleUpdate.exe [2009-2-2 133104]
S3 dsreader;MaxDrive Driver (dsreader.sys);c:\windows\system32\drivers\dsreader.sys [2006-7-21 19677]
S3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-12-22 72936]
S3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-12-22 33960]
S3 mgau;mgau;c:\windows\system32\drivers\mgaum.sys [2008-6-28 320384]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-4-28 7408]
S3 STVqx3;Intel Play QX3 Microscope;c:\windows\system32\drivers\STVqx3.SYS [2003-3-3 131776]
S3 USA19H;USA19H;c:\windows\system32\drivers\USA19H2k.sys [2007-7-13 727908]
S3 USA19H2KP;Keyspan USB Serial Port Driver;c:\windows\system32\drivers\USA19H2kp.sys [2007-7-13 44928]

=============== Created Last 30 ================

2009-05-13 18:51 <DIR> --d----- c:\docume~1\dennis\applic~1\SUPERAntiSpyware.com
2009-05-13 18:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-05-13 18:48 <DIR> --d----- c:\program files\SUPERAntiSpyware

==================== Find3M ====================

2009-05-14 17:06 24,797 a------- c:\windows\system32\tablet.dat
2009-04-06 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2003-12-10 17:54 83,728 a------- c:\docume~1\dennis\applic~1\GDIPFONTCACHEV1.DAT

============= FINISH: 17:37:14.59 ===============

Attached Files



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#2 KoanYorel

KoanYorel

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Posted 28 May 2009 - 02:15 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 dellphinus

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Posted 03 June 2009 - 05:19 AM

Greetings,

I am on travel at the moment- will be home 6/6, and will run the scan then.

Thanks,
DP




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