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Headphones will not work


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#1 maki2012

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Posted 14 May 2009 - 02:44 PM

I boot up iTunes, find something I want to hear, put my headphones in, and hit play. No sound comes out. I restart iTunes and it works. I notice this happening with all of my applications. The headphones will not play sounds when they are inserted after the process that contains those sounds.

This applies to all my headphones- a pair of iPod headphones and a pair of IT noise canceling headphones
The headphones work on different computers
A6700F HP
Vista Home x64
Realtek Digital Output System

Thanks,
Jake

Edited by maki2012, 14 May 2009 - 02:44 PM.


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#2 hamluis

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Posted 14 May 2009 - 02:53 PM

I'd say that you have a damaged sound device driver, since the phones work normally on other systems.

Or a short/interference on your sound device.

Just a guess...

Louis

#3 maki2012

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Posted 14 May 2009 - 03:31 PM

If this is the case, how would I fix this and/or test to see if it is the problem?

#4 hamluis

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Posted 14 May 2009 - 04:37 PM

Have you run the XP sound troubleshooter?

Do you have a PCI audio card you could inser as a temporary replacementt?

As for a damaged driver...simply uninstall the audio drivers currently installed...then reinstall, either from the original CD or from updated drivers available at the website of the system manufacturer or motherboard manufacturer (if using onboard sound) or the sound card you installed (if you have one).

Installing Hardware Drivers - http://www.optimizingpc.com/install/hardwaredrivers.html

How to update a Windows hardware driver - http://www.bleepingcomputer.com/tutorials/how-to-update-a-windows-hardware-driver/

Louis

#5 maki2012

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Posted 14 May 2009 - 05:38 PM

Thanks for your help! I downloaded a new driver from Realtek and it fixed the problem.

Jake

#6 hamluis

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Posted 14 May 2009 - 06:36 PM

Feedback appreciated, happy computing :thumbsup:.

Louis




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