Posted 14 May 2009 - 02:42 PM
Did a clean install from CIS 3.9.... Following the advice I ran the scan in this process and it came up with three malware files which I agreed to remove; no idea anymore, I know...I know ..... which ones. Probably removed something important???!!!
After that I restarted my computer but it crashed again and again, as in a loop. Used the "last known good configuration"-option and it started. Than I received a message from Windows Security Center that I had no AV and Firewall installed. I clicked the CIS shortcut and it said that it was still initializing CIS, so I waited for it to end. Than it said I had to run the Diagnostic tool since something looked wrong, which I did and athan was informed that "the program" should fix my problem and should restart the computer again. The same happened as before: crashes, went through the same procedure but I ran checkdisk in between, and the computer ran again but the same errors came up. So it started again as from the beginning.
I haven't done a clean install for the second time since I hope it is possible to restore the files I deleted but I cann't figure out how, since all the logs I check within CIS are empty and I don't see a recovery option.
Any help is much appreciated.