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Unknown Infection - Can't Access Command Prompt


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#1 DrSolarMOTA

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Posted 14 May 2009 - 02:22 PM

BC Community-

Long time lurker, first time poster.

This morning my computer started acting up. It wouldn't recognize any networked drives or printers. When I went to open a command prompt to delete and remap the network drives, I found that command prompt won't open. The task bar and icons disappear for a second, and then they reappear. I've tried several ways of opening the command prompt, including creating and running a batch file - none of which worked.
Another symptom is that I cannot update AVG. I ran a full system scan, and it came up clean. I then downloaded and ran Malwarebyte's Anti-Malware, and that too couldn't update. It found a couple of infections, but after removing them and rebooting the system, the same problems persist.
After reading the forum rules on posting, I tried to run DDS, but it won't run.
Below is my HJT log.
Any help would be greatly appreciated.

Thanks,
Greg

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:19:02 PM, on 5/14/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINXPPRO\System32\smss.exe
C:\WINXPPRO\system32\winlogon.exe
C:\WINXPPRO\system32\services.exe
C:\WINXPPRO\system32\lsass.exe
C:\WINXPPRO\system32\svchost.exe
C:\WINXPPRO\System32\svchost.exe
C:\WINXPPRO\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
c:\client803\client\sysmonsvc.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINXPPRO\explorer.exe
C:\WINXPPRO\system32\mstsc.exe
C:\Program Files\Microsoft Office 03 Pro\OFFICE11\OUTLOOK.EXE
C:\WINXPPRO\system32\ctfmon.exe
C:\Program Files\Microsoft Office 03 Pro\OFFICE11\WINWORD.EXE
C:\WINXPPRO\system32\WISPTIS.EXE
C:\Documents and Settings\CPotter.SIGMAMETALSINC\Application Data\U3\000017E6CA619D99\LaunchPad.exe
F:\Hijack This 1.99\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://server:85
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://server:85
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shell.windows.com/fileassoc/0409/xm...dir.asp?Ext=pdf
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.100:81
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: AVGTOOLBAR - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVGTOOLBAR - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINXPPRO\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINXPPRO\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [mssSort] "C:\Program Files\Maxtor\ManagerApp\msssort.exe"
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINXPPRO\system32\ctfmon.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI04BB~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://sigmaserver:85
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = xxxx.local
O17 - HKLM\Software\..\Telephony: DomainName = xxxx.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{0E206895-301A-490F-92F6-74103B23D2A6}: NameServer = 192.168.1.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = xxxx.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = xxxx.local
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINXPPRO\SYSTEM32\avgrsstx.dll
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Manufacturing System Monitor - Epicor - c:\client803\client\sysmonsvc.exe
O23 - Service: Maxtor Service (Maxtor Sync Services) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe

--
End of file - 5277 bytes

Edited by DrSolarMOTA, 14 May 2009 - 02:24 PM.


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#2 KoanYorel

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Posted 28 May 2009 - 02:11 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 03 June 2009 - 06:26 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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