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Trojan Removal


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14 replies to this topic

#1 BoltonByrd

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Posted 14 May 2009 - 05:15 AM

Hi,

Iam having problems trying to remove Trojan.BAT.Regger.b

Kaspersky tells me they cannot remove it and that it is a dangerous trojan.

Not being computer literate, I recognise the word 'danger' and am concerned about how to rectify this problem.

Any help would be gratefully received.

BoltonByrd

Edited by BoltonByrd, 14 May 2009 - 05:17 AM.


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#2 garmanma

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Posted 14 May 2009 - 10:46 AM

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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#3 BoltonByrd

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Posted 14 May 2009 - 11:54 AM

Many thanks Mark,

Here is the log as requested.

Malwarebytes' Anti-Malware 1.36
Database version: 2131
Windows 5.1.2600 Service Pack 3

14/05/2009 17:51:36
mbam-log-2009-05-14 (17-51-36).txt

Scan type: Quick Scan
Objects scanned: 113638
Time elapsed: 12 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 24
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

If I do not reply immediately it is because I am playing darts but will check back here tomorrow.Cheers
Lindy

#4 garmanma

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Posted 14 May 2009 - 05:19 PM

Get a few DB for me

Update mbam and run a FULL scan
Please post the results

Then run


ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 BoltonByrd

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Posted 15 May 2009 - 12:08 PM

Hi Mark,

Unfortunately, I down loaded the AFT cleaner and did that part before I updated andran a full scan on mbam. Will this make a difference?

Will post log when scan has finished.

Lindy

#6 BoltonByrd

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Posted 15 May 2009 - 12:35 PM

Mark,

Here is the log.

Malwarebytes' Anti-Malware 1.36
Database version: 2135
Windows 5.1.2600 Service Pack 3

15/05/2009 18:34:06
mbam-log-2009-05-15 (18-34-06).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 253458
Time elapsed: 56 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 30

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086366.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086365.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086400.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086403.dll (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086406.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086407.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086408.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086409.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086367.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086374.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086376.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086377.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086378.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086379.SCR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086381.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086382.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086386.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086387.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086388.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086389.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086390.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086391.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086393.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086394.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086395.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086396.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086397.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086398.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086399.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{337D030E-4FF3-4385-A82B-E048FC3202B9}\RP129\A0086421.dll (Adware.MyWeb) -> Quarantined and deleted successfully.

Cheers,
Lindy :thumbsup:

#7 BoltonByrd

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Posted 15 May 2009 - 05:02 PM

Hi Mark,

Here is the SASscan log results.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/15/2009 at 10:42 PM

Application Version : 4.26.1002

Core Rules Database Version : 3895
Trace Rules Database Version: 1843

Scan type : Complete Scan
Total Scan Time : 02:59:17

Memory items scanned : 220
Memory threats detected : 0
Registry items scanned : 6026
Registry threats detected : 0
File items scanned : 133218
File threats detected : 0


I now have Kaspersky Internet Security, Spyware Terminator, Malwarebytes and SAS downloaded and on my desktop. Is this sufficient to keep me safe or is there something else I should download?

May I thank you for the time and trouble you have spent helping me and I want you to know I really appreciate it.

Due to the time difference, I will be back on again tomorrow.

Cheers,
Lindy :thumbsup:

#8 garmanma

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Posted 15 May 2009 - 09:00 PM

You look clean.
Everything in that last log were restore points which we will take care of now



If there are no longer signs of malware then please....

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Edited by garmanma, 15 May 2009 - 09:01 PM.

Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#9 BoltonByrd

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Posted 16 May 2009 - 03:55 AM

Hi Mark,

When I start my computer, Kaspersky are still telling me I have this dangerous trojan. Do I just ignore their warnings and treat it as a 'non dangerous' erm..'thingy', or should I still be concerned?

Many Thanks,

Lindy

#10 garmanma

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Posted 16 May 2009 - 05:47 PM

Full tutorial:
http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/


Please print out and follow these instructions: "How to use SDFix".
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 BoltonByrd

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Posted 18 May 2009 - 02:26 PM

Mark,

Unfortunately have been infected by a virus of the human kind and am unable to complete the process from last post. Have managed to download SDFix to desktop and printed out instructions on how to use, as soon as I can think clearly again (hopefully only a couple of days) I will begin to put them into operation.

Just wanted to let you know that I wasn't ignoring you and will be in touch asap.

Regards,
Lindy :thumbsup:

#12 garmanma

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Posted 18 May 2009 - 06:30 PM

Take your time
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#13 BoltonByrd

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Posted 20 May 2009 - 03:18 AM

Hi Mark,

Here is the SDFix log.

SDFix: Version 1.240
Run by Lindy on 20/05/2009 at 08:56

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\system32\winsystem.exe - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-20 09:08:26
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\TalkTalk\\bin\\sprtsvc.exe"="C:\\Program Files\\TalkTalk\\bin\\sprtsvc.exe:*:Enabled:sprtsvc.exe"
"C:\\Program Files\\TalkTalk\\bin\\sprtcmd.exe"="C:\\Program Files\\TalkTalk\\bin\\sprtcmd.exe:*:Enabled:sprtcmd.exe"
"C:\\Program Files\\TalkTalk\\agent\\bin\\bcont_nm.exe"="C:\\Program Files\\TalkTalk\\agent\\bin\\bcont_nm.exe:*:Enabled:bcont_nm.exe"
"C:\\Program Files\\TalkTalk\\agent\\bin\\bcont.exe"="C:\\Program Files\\TalkTalk\\agent\\bin\\bcont.exe:*:Enabled:bcont.exe"
"C:\\WINDOWS\\system32\\lxddcoms.exe"="C:\\WINDOWS\\system32\\lxddcoms.exe:*:Enabled:Lexmark Communications System"
"C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe"="C:\\Program Files\\Lexmark 2500 Series\\lxddamon.exe:*:Enabled:Lexmark Device Monitor"
"C:\\Program Files\\Lexmark 2500 Series\\App4R.exe"="C:\\Program Files\\Lexmark 2500 Series\\App4R.exe:*:Enabled:Lexmark Imaging Studio"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:ęTorrent"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Kontiki\\KService.exe"="C:\\Program Files\\Kontiki\\KService.exe:*:Enabled:Delivery Manager Service"
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddwbgw.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddwbgw.exe:*:Enabled: "
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddpswx.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddpswx.exe:*:Enabled: "
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddjswx.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddjswx.exe:*:Enabled: "
"C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\lxddtime.exe:*:Enabled: "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Lexmark 2500 Series\\app4r.exe"="C:\\Program Files\\Lexmark 2500 Series\\App4R.exe:*:Enabled:BorgListener"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Thu 9 Apr 2009 1,250,640 ...H. --- "C:\Program Files\Detective Agency\game.exe"
Fri 17 Apr 2009 2,630,992 ...H. --- "C:\Program Files\Hidden in Time - Mirror Mirror\Hidden in Time Mirror Mirror.exe"
Thu 12 Mar 2009 3,945,808 ...H. --- "C:\Program Files\James Patterson Women's Murder Club - A Darker Shade of Grey\WMC2.exe"
Thu 7 May 2009 1,996,112 ...H. --- "C:\Program Files\Laura Jones and the Secret Legacy of Nikola Tesla\TeslaLegacy.exe"
Thu 27 Nov 2008 15,582,544 ...H. --- "C:\Program Files\Mystery Case Files - Return to Ravenhearst\ReturnToRavenhearst.exe"
Fri 23 Jan 2009 2,889,040 ...H. --- "C:\Program Files\Natalie Brooks - The Treasures of the Lost Kingdom\NatalieBrooksAndTheTreasuresOfTheLostKingdom.exe"
Sat 9 May 2009 2,925,904 ...H. --- "C:\Program Files\Pocahontas - Princess of the Powhatan\Pocahontas.exe"
Wed 13 May 2009 2,336,088 ...H. --- "C:\Program Files\Pretty In Pink\PrettyInPink.exe"
Thu 30 Apr 2009 16,913,744 ...H. --- "C:\Program Files\Puppy Stylin'\Puppy Stylin.exe"
Fri 6 Feb 2009 7,134,208 ...H. --- "C:\Program Files\Purrfect Pet Shop\ps.exe"
Sat 25 Apr 2009 3,392,848 ...H. --- "C:\Program Files\Trial of the Gods - Ariadne's Fate\Ariadne.exe"
Mon 30 Jun 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Fri 30 Jan 2009 33,129 ...H. --- "C:\Documents and Settings\All Users\Application Data\SupportSoft\talktalk\SYSTEM\data\sprt_job\BIT5A.tmp"

Finished!

The instructions you gave me were amazing, I followed them easily even though I was initially daunted at the thought of the task ahead. So many, many thanks for your patience and help. :thumbsup:

Cheers, Lindy

#14 garmanma

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Posted 20 May 2009 - 07:28 PM

How does it run now?
Did you create a restore point yet or did you just run Kaspersky?
Delete the old restore points following the directions I posted and run a Kaspersky scan
If it still show something, post the log
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#15 BoltonByrd

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Posted 21 May 2009 - 12:11 AM

'Tis done.......we have slain the dastarly varmint. We have fortified the walls with a new System Restore point and yeah Kaspersky is pleased.
I bow to your knowledge, you are indeed a knight for computer illiterates. :thumbsup:

My deepest gratitude to you all at Bleep, may you reap all you sow.

Until the next time, my friend, adios!

Regards, Maid Lindy :flowers:




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