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Infected with an unknown trojan preventing updates to antivirus and causing google redirects


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#1 bcraw

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Posted 13 May 2009 - 07:50 PM

I am infected by a Trojan/Virus that prevents me from updating my antivirus software as well as redirects any clicked links from a Google search. I've run Ad-Aware and it removed a trojan but apparently did not completely fix the problem. I have run online scans (Kaspersky and Panda) but the scan either didn't finish or my computer rebooted when the infections were trying to be removed. I've installed MalwareBytes but it will not execute. I've pasted the dds.txt log below and attached the attach.txt and hijackthis.txt logs.

I appreciate any help that can be given.

Thanks,
Brian



DDS (Ver_09-05-14.01) - NTFSx86
Run by brian at 20:38:36.45 on Wed 05/13/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3069.1563 [GMT -4:00]

AV: AVG 7.5.557 *On-access scanning enabled* (Outdated) {41564737-3200-1071-989B-0000E87B4FB1}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\rundll32.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\system32\spool\DRIVERS\W32X86\3\lxdxserv.exe
C:\Windows\system32\lxdxcoms.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Dantz\Retrospect Express HD\retrorun.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\Dwm.exe
C:\Program Files\iTunes\iTunes.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\brian\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/ig?hl=en
uWindow Title = Internet Explorer provided by Dell
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5070614
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [AVG7_CC] c:\progra~1\grisoft\avg7\avgcc.exe /STARTUP
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
Trusted Zone: turbotax.com
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: avgwlntf - avgwlntf.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\brian\appdata\roaming\mozilla\firefox\profiles\q1ct2wor.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\users\brian\appdata\roaming\mozilla\firefox\profiles\q1ct2wor.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-5-12 28544]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 lxdx_device;lxdx_device;c:\windows\system32\lxdxcoms.exe -service --> c:\windows\system32\lxdxcoms.exe -service [?]
R2 lxdxCATSCustConnectService;lxdxCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdxserv.exe [2009-2-10 98984]
R3 rt61x86;Linksys Wireless-G PCI Adapter Driver;c:\windows\system32\drivers\WMP54Gv41x86.sys [2007-3-12 286208]
S3 AvgWFP;AVG7 Firewall Driver x86;c:\windows\system32\drivers\avgwfp.sys [2008-9-13 53768]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-6-29 29744]

=============== Created Last 30 ================

2009-05-12 21:52 330,087,825 a------- c:\windows\MEMORY.DMP
2009-05-12 20:28 <DIR> --d----- c:\program files\Trend Micro
2009-05-12 20:25 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-05-12 20:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-12 20:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-12 20:19 <DIR> --d----- c:\programdata\Malwarebytes
2009-05-12 20:19 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-12 20:19 <DIR> --d----- c:\progra~2\Malwarebytes
2009-05-11 06:38 <DIR> --d----- c:\programdata\Kaspersky Lab
2009-05-11 06:38 <DIR> --d----- c:\program files\Kaspersky Lab
2009-05-11 06:38 <DIR> --d----- c:\progra~2\Kaspersky Lab
2009-05-09 07:11 <DIR> -cd----- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-09 07:11 <DIR> -cd----- c:\progra~2\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-08 16:47 <DIR> a-d----- c:\programdata\TEMP
2009-05-04 20:42 <DIR> --d----- c:\program files\Panda Security
2009-05-04 20:31 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-05-04 20:31 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-04-30 18:59 <DIR> --d----- c:\programdata\avg7(204)
2009-04-30 18:59 <DIR> --d----- c:\progra~2\avg7(204)
2009-04-30 17:17 <DIR> --d----- c:\users\brian\.autosave
2009-04-16 17:47 120 a--shr-- C:\autorun.inf
2009-04-15 18:50 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-04-15 18:50 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-04-15 18:50 <DIR> --d----- c:\program files\iPod
2009-04-15 18:50 <DIR> --d----- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-04-15 18:50 <DIR> --d----- c:\program files\iTunes
2009-04-15 18:50 <DIR> --d----- c:\progra~2\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}

==================== Find3M ====================

2009-03-16 23:38 40,960 a------- c:\windows\apppatch\apihex86.dll
2009-03-16 23:38 13,824 a------- c:\windows\system32\apilogen.dll
2009-03-16 23:38 24,064 a------- c:\windows\system32\amxread.dll
2009-03-13 06:36 143,360 a------- c:\windows\inf\infstrng.dat
2009-03-13 06:36 86,016 a------- c:\windows\inf\infstor.dat
2009-03-13 06:36 51,200 a------- c:\windows\inf\infpub.dat
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-03 00:46 3,599,328 a------- c:\windows\system32\ntkrnlpa.exe
2009-03-03 00:46 3,547,632 a------- c:\windows\system32\ntoskrnl.exe
2009-03-03 00:40 827,392 a------- c:\windows\system32\wininet.dll
2009-03-03 00:39 183,296 a------- c:\windows\system32\sdohlp.dll
2009-03-03 00:39 551,424 a------- c:\windows\system32\rpcss.dll
2009-03-03 00:39 26,112 a------- c:\windows\system32\printfilterpipelineprxy.dll
2009-03-03 00:37 78,336 a------- c:\windows\system32\ieencode.dll
2009-03-03 00:37 98,304 a------- c:\windows\system32\iasrecst.dll
2009-03-03 00:37 54,784 a------- c:\windows\system32\iasads.dll
2009-03-03 00:37 44,032 a------- c:\windows\system32\iasdatastore.dll
2009-03-02 23:04 666,624 a------- c:\windows\system32\printfilterpipelinesvc.exe
2009-03-02 22:38 17,408 a------- c:\windows\system32\iashost.exe
2009-03-02 22:28 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-02-13 04:49 72,704 a------- c:\windows\system32\secur32.dll
2009-02-13 04:49 1,255,936 a------- c:\windows\system32\lsasrv.dll
2008-09-15 18:45 174 a--sh--- c:\program files\desktop.ini
2008-09-15 18:36 665,600 a------- c:\windows\inf\drvindex.dat
2008-06-08 19:40 0 a------- c:\users\brian\appdata\roaming\wklnhst.dat
2008-03-21 19:30 4,096 a------- c:\users\brian\DesktopTrojan.Win32.BlackBird.exe
2008-03-21 19:30 4,096 a------- c:\users\brian\DesktopFWebdEditor.exe
2008-03-21 19:30 4,096 a------- c:\users\brian\Desktopfwebd.exe
2008-03-21 19:30 4,096 a------- c:\users\brian\Desktopfkwp2.0.exe
2008-03-21 19:30 4,096 a------- c:\users\brian\Desktopfkwp1.5.exe
2008-03-21 19:30 4,096 a------- c:\users\brian\Desktopfilemanagerclient.exe
2008-03-21 19:30 4,096 a------- c:\users\brian\DesktopEditorFKWP2.0.exe
2008-03-21 19:30 4,096 a------- c:\users\brian\DesktopEditorFKWP1.5.exe
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2007-08-12 13:45 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2007-08-12 13:45 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2007-11-16 19:51 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\temp\cookies\index.dat
2007-08-12 13:45 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-02-05 19:02 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2009-02-05 19:02 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2009-02-05 19:02 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat
2007-06-14 04:30 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 20:41:10.69 ===============

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#2 bcraw

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Posted 20 May 2009 - 08:06 AM

Just bumping this up. I'm still interested in getting some help if anyone is available.

I appreciate your time. Thanks.
Brian

#3 Orange Blossom

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Posted 27 May 2009 - 03:43 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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#4 bcraw

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Posted 27 May 2009 - 04:36 PM

Yesterday I did a complete wipe of my system and reinstalled everything to get back to normal. THanks.

Brian

#5 Orange Blossom

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Posted 27 May 2009 - 06:32 PM

Hello

Thank you for posting back. I'm sorry you had to reformat, but I'm glad that your computer problems have been fixed. Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please Start a new topic.

Happy computing,

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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