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installer is freezing (stop responding)


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#1 BennyHiiiin

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Posted 13 May 2009 - 05:41 PM

now i notice that im having problem on installation.


when i try to install games through game installer. (game installer that you download from the net ex. Atlantica online).

when i click the installer it stop responding. and when i close that by task manager it freezes. i need to restart my computer.

i thought that particular game installer has a problem but when i tried some game installer that i already had in my pc it still freezes, stop responding.


i tried to install some small size application and i notice that it stop responding for a sec. and then it activates. its like my computer is having a hard time to run the installation.

please help me to fixed this problem.


some infos:
1.) i turn off the kaspersky but thel installation still freezes.
2.) do you think some microsoft updates make it like that?. because i started to turn on the automatic updates.
3.) i scan my computer with malwarebytes and nothing detected. i also perform a quick scan with kaspersky the same outcome also.

edited:

i google search and one information said that i should check the device manager if there is a yellow mark
ilook at the device manager and there is yellow question mark in "other devices -> sm bus controller". but i dont know if it has something to do with this problem..

Edited by BennyHiiiin, 13 May 2009 - 05:50 PM.


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#2 rowal5555

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Posted 13 May 2009 - 07:03 PM

Hi.

Any queries showing in Device Manager should be fixed ASAP.

Try clicking the + beside the entry, and RightClicking on the affected one. Choose UNINSTALL, agree, and reboot.

If that does not fix it, go thru the same procedure and click UPDATE DRIVER. If asked, allow searching on the net, and Install Automatically.

Let us know how you get on. Good luck.

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#3 BennyHiiiin

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Posted 14 May 2009 - 07:23 PM

thanks rowal for your reply. ^_^

anway i got this topic:

http://www.bleepingcomputer.com/forums/lof...hp/t221608.html

which is exactly similar to my case. ill just follow it. ^_^


edited:

ok. im totally lost. can you help me follow the instructions. i thank you in advance. ^_^


my pc problem: yellow question mark/ yellow exclamation point in my sm bus controller.

my chipset: ATI Xpress 200 (RS480) (i know my chipset through CPU-Z).

to install the unstalled part. i should go to this link:

http://support.amd.com/us/gpudownload/Pages/index.aspx

from there i will choose windows xp "professional/home" -> integrated/motherboard -> radeon xpress 200

after that i will be teleported to this link:

http://support.amd.com/us/gpudownload/wind...mp;lang=English

from there i don't know what to do....

so guide me from here. thanks.

Edited by BennyHiiiin, 14 May 2009 - 07:46 PM.


#4 hamluis

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Posted 14 May 2009 - 09:24 PM

The SM Bus Controller...is a feature of Intel chipsets,
http://www.helpero.com/Questions-and-answe...iver_10413.html

It can be downloaded at http://downloadcenter.intel.com/download.a...16&lang=eng

On that page, it is listed as INF Update Utility - Primarily for Intel® 4, 3, 900 Series Chipsets

Once downloaded, just double-click on it and it should self-install and take care of the SM Bus Controller in Device Manager.

Louis

#5 BennyHiiiin

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Posted 15 May 2009 - 02:44 AM

to hamlouis:

i download and double click it and its failed because it said that i dont pass the system requirements and the only available menu there is exit.

anway thanks again louis and for your time . ^_^

#6 hamluis

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Posted 15 May 2009 - 11:11 AM

Sooo...how about telling us what system model you have and who the manufacturer is?

If you have a custom system...tell us the motherboard manufacturer and model.

I don't have an Intel chipset, yet I see entries for SM Bus Controller when I review the BIOS data for my AMD systems.

IMO, the SM Bus driver should have been included in your chipset drivers.

Louis

#7 BennyHiiiin

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Posted 15 May 2009 - 12:46 PM

to hamlouis:

my chipset: ATI Xpress 200 (RS480)

i think it was from ATI and system manufacturer was RS480_

#8 hamluis

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Posted 15 May 2009 - 03:46 PM

Forget the chipset, not germane.

Motherboard manuafacturer and model, please.

Louis

#9 BennyHiiiin

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Posted 15 May 2009 - 04:41 PM

ok im sorry. :thumbsup:

motherboard

manufacturer: DFI Inc.
model : RS 482 Infinity

#10 hamluis

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Posted 15 May 2009 - 06:22 PM

My guess is that the Chipset driver on page 2 is what you need to install, http://driverscollection.com/?H=INFINITY RS482&By=DFI&dpage=2

Louis

#11 BennyHiiiin

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Posted 15 May 2009 - 06:49 PM

thanks louis for the link :thumbsup:

#12 hamluis

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Posted 16 May 2009 - 11:03 AM

Easily done...happy computing :thumbsup:.

Louis




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