I am running XP Home SP3 as an administrator and wanted to delete all Windows\Temp files as part of an ATI video card upgrade. Windows has been fully updated and is running McAfee Enterprise antivirus.
There are two files in Windows\Temp that refuse to be deleted and so I suspect there may be an infection.
When I try to delete them these are the messages I get:
"Cannot delete WFV4: It is being used by another person or program. Close any programs that might be using the file and try again."
"Cannot delete Perflib_Perfdata_1f8: It is being used by another person or program. Close any programs that might be using the file and try again."
The files don't appear in Safe Mode.
I tried using MSConfig to restart in Diagnostic Startup and receive this message: "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrative account to make the specified changes." Nevertheless, when booted up in Diagnostic Startup mode the files aren't there. (It's possible that I'm remembering this incorrectly; it's possible that the files showed--I'll have to retry that.
I thank you in advance for your assistance.