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Combofix wont uninstall


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3 replies to this topic

#1 Starlyn04

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Posted 13 May 2009 - 03:45 PM

Hi,

I had the link redirect virus (google, yahoo, etc.) and thanks to other people in the forum I was able to install Combofix and get rid of the virus. (thank you so much to everyone out there!!)

But when I run the command Combofix /u it simply runs the program again, and doesn't uninstall. Is there another way of doing this?

Thanks!

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#2 garmanma

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Posted 13 May 2009 - 04:21 PM

Remove Combofix now that we're done with it.
  • Click on your Start Menu, then Run....
  • Now type combofix /u in the runbox and click OK.
    Notice the space between the "x" and "/".

    Posted Image
  • When shown the disclaimer, Select "2"
This will remove files/folders associated with combofix and uninstall it.

Edited by garmanma, 15 May 2009 - 07:22 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 Starlyn04

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Posted 14 May 2009 - 07:35 PM

I did exactly that and it simply runs the program again. It doesn't seem to notice the /u.

#4 garmanma

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Posted 15 May 2009 - 09:08 PM

Download and Run OTCleanIt
This program will remove the tools you have used.
  • Download OTCleanIt by OldTimer to your desktop.
  • Double click OTCleanIt.exe to start the program.
  • Click the big CleanUp! button.
  • When asked if you want to proceed with the cleanup process, click Yes. Restart your computer when prompted.
Delete the file after use, if it did not delete itself.

Then

Create a New System Restore Point<- Very Important

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Edited by garmanma, 18 May 2009 - 03:41 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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