About 2 weeks ago, I found that Internet Explorer and Firefox were always crashing on opening. IE gave me a debug option which appeared to show that GDIPLUS.dll had an access error
. After all sorts of diagnostic procedures (no viruses found by AVG or ZoneAlarm) I
- re-installed Firefox 3.0.10 from scratch,
- upgraded IE to v8
- upgraded XP from Home SP2 to Pro SP3.
After doing this, I found that both browsers are still not working in normal
operating mode BUT do work in Safe Mode
! Other internet-accesses (e.g. Skype) are and were operating normally in both modes.
I am reluctant to take the drastic step of reinstalling Windows completely as I have a large investment in installed programs and do not always have the installation software. What else should I be trying?