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help cant do system restore error message


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#1 cowsgonemadd3

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Posted 27 August 2004 - 11:07 PM

I get this error when I pop restore disk one in...
cdr104:door open reading drive q abort,retry.fail?
And it goes no further my pc need a refresh but how can I do it with this error...?
Thanks
It aint the cd it just worked 2 moths ago and has no scratched....weird...weird..

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#2 cowsgonemadd3

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Posted 28 August 2004 - 02:33 PM

Somebody anyone?

#3 The Bear

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Posted 28 August 2004 - 06:07 PM

Is the cd drive the kind that slides open door and all or is it the kind with the dooor that pops down then the tray slides out?

either way with the tray open push the button and watch just inside the front there should be either a flay cog looking thing or a tray that will move just a touch what that does it hit a sensor to tell your computer that the door is closed it it does not move enough or at all the sensor wont be able to tell the computer that the door is closed.
Four common causes are
Age no fix
Dirt use a can of air
Drive belt is either to loose or is missing you can try replacing it
Out of sync gently but firmly close the drive with your hand

Edited by The Bear, 28 August 2004 - 06:17 PM.

Computer help forums are full of those that go around the internet
clicking Willy Nilly and installing or downloading everything in site

#4 cowsgonemadd3

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Posted 28 August 2004 - 09:35 PM

Its read disk...in windows but heres the step to do a restore:
hit esc when hp logo shows...
boot from cd...
then it does something ANd I get that error!
Let me try your steps..
the drive you pust a button and I have to pull it out its a laptop...and shut it by hand too...

#5 The Bear

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Posted 28 August 2004 - 10:46 PM

My bad I misunderstood your post

I get this error when I pop restore disk one in...
cdr104:door open reading drive q abort,retry.fail?

I assume you have checked the obvious like drivers and such

Any way for you to d/l a new one and burn it?

How Big is the disc? (megs)
Computer help forums are full of those that go around the internet
clicking Willy Nilly and installing or downloading everything in site

#6 cowsgonemadd3

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Posted 29 August 2004 - 08:08 AM

I posted that on a how to make your own disk forum texasangel started...but yes all drivers are up to date I ran this driver checker...The disk is a cd so around 550-700mb! To big to download on dial up......How would I make one of my own.....I got all my data removed and ready to do this and that error stopped me now my pc is running without half my favorites and junk....

#7 JEservices

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Posted 29 August 2004 - 08:39 AM

If you cant copy the CD, then try to get someone else to do it for you. A copy of CDs, seemes to work for me when originals fail.

What concerns me is the error though. If it mentions something about failure in drive q, that may be related to something other then your drive. In some cases, drive q refers to a hidden partition on the HD. I dont think that I have ever seen a computer letter a CD drive as q, even a laptop.

Is there a way that you can view the CD from another computer, and see what is running? You might even get lucky enough that it has text files on there that you can read. Is only this CD causing this error, but other CDs run ok?

As your topic, you say that you can not do System Restore. Is this the only time that you get this error? When you try to do a System Restore, does it ask for your restore disk?
We are all curious like a cat. We wonder, we ask, we learn.
Please post back when a suggestion works, so that others may learn.

#8 cowsgonemadd3

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Posted 29 August 2004 - 05:14 PM

I just start pc add the disk hit escape at logo run from disk...I get error...Make a copy of that disk? Hugh? How would I view a hidden partion....? I have never ever did a partion! I can copy disks and all cds work...let me try it on another pc what you want me to look for...O heres the catch I can open it while windows is running!!!!




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