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8 replies to this topic

#1 ninjaman

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Posted 25 June 2005 - 08:51 AM

Hi Guys,

Have been hit by the infamous About:blank.

Having tried all the suggested stuff on various sites, primarily MS Newsgroups, about running

HijackThis
CWShredder
Spybot S&D
AdAware

I have drawn a blank. All above have been run & rerun in Safe mode and still the beast returns.

Only been infected in the last few days but cannot find the nasty little dll that is causing this. AV s/ware doesn't seem to show anything up either.

Any suggestions would be extremely welcome

Cheers

ninjaman

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#2 OldTimer

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Posted 25 June 2005 - 07:54 PM

Hello ninjaman and welcome to the BC forums. We need a complete HijackThis (HJT) log file to be able to analyze what is happening on your computer. If you do not have a copy of HijackThis or do not have the latest version (1.99.1) then download it from here: HijackThis_sfx.exe
Double-click on the file you just downloaded and click on the UnZip button to install the program. It will be installed to the C:\Program Files\HijackThis\ folder by default.

Boot normally, start HijackThis and click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.

POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.

I will review your log when it comes in.


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL I CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#3 ninjaman

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Posted 26 June 2005 - 01:13 PM

Hi OT,

Many thanks for the response. Below details from the log file.

You will see a mix of F:\<path> and H:<path> in the log. This is correct as I am very short of space on the system disk and install all apps into a Program Files directory on a separate drive. Also makes me feel safer keeping systems and apps separate.

No Service Packs installed at the moment. I realise this is not perfect but this is again due to space and some other limitations re dual boot with NT 4.0. i won;t go onto detail here.

Anyway, log below. Really appreciate the contact. Any more details then just let me know.

Cheers

ninjaman

Logfile of HijackThis v1.99.1
Scan saved at 19:03:30, on 26/06/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
F:\WINNT\System32\smss.exe
F:\WINNT\system32\winlogon.exe
F:\WINNT\system32\services.exe
F:\WINNT\system32\lsass.exe
F:\WINNT\system32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\WINNT\system32\spoolsv.exe
F:\WINNT\System32\svchost.exe
F:\PROGRA~1\Iomega\System32\AppServices.exe
H:\Program Files\Norton AntiVirus\navapsvc.exe
H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
F:\WINNT\system32\regsvc.exe
F:\WINNT\system32\MSTask.exe
F:\WINNT\system32\stisvc.exe
F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
F:\WINNT\System32\WBEM\WinMgmt.exe
F:\WINNT\Explorer.exe
F:\Program Files\Microsoft Hardware\Mouse\point32.exe
F:\PROGRA~1\HPCD-W~1\DirectCD\directcd.exe
F:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\WINNT\System32\mdm.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
F:\Program Files\Voyager 105 ADSL Modem\dslstat.exe
F:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
H:\Program Files\Iomega\DriveIcons\ImgIcon.exe
H:\Program Files\Iomega\DriveIcons\deskup.exe
F:\WINNT\syssk32.exe
F:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
H:\Program Files\Microsoft Office\Office\OSA.EXE
H:\Program Files\Microsoft Office\Office\FINDFAST.EXE
F:\Program Files\3Com\Launcher.exe
F:\Program Files\Common Files\3Com\LanSupportService.exe
F:\HikackThis\HijackThis.exe
F:\Program Files\3Com\WLAN Manager\AllWirelessLansService.exe
F:\PROGRA~1\3Com\WLANMA~1\Activate.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://F:\WINNT\iirbt.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://F:\WINNT\iirbt.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {E86BB155-8711-8EB4-D8F6-9397B6DEC458} - F:\WINNT\system32\mfchg.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - F:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] F:\PROGRA~1\HPCD-W~1\DirectCD\directcd.exe
O4 - HKLM\..\Run: [HP CD-Writer] F:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] F:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DSLSTATEXE] F:\Program Files\Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] F:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] H:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] H:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [syssk32.exe] F:\WINNT\syssk32.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "F:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Office Startup.lnk = H:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = H:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: 3Com Launcher.lnk = F:\Program Files\3Com\Launcher.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - F:\PROGRA~1\MICROS~4\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - F:\PROGRA~1\MICROS~4\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - F:\PROGRA~1\MICROS~4\inetrepl.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Microsoft WFC Forms Designer - file://I:\VJ98\wfcforms.cab
O16 - DPF: Visual Studio 6 Extensibility Libraries - file://I:\VJ98\vstudio6.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O23 - Service: AllWirelessLansService - Unknown owner - F:\Program Files\3Com\WLAN Manager\AllWirelessLansService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - F:\WINNT\System32\dmadmin.exe
O23 - Service: Iomega App Services - Iomega Corporation - F:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LanSupportService - Unknown owner - F:\Program Files\Common Files\3Com\LanSupportService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - H:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - H:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#4 OldTimer

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Posted 26 June 2005 - 03:10 PM

Hi ninjaman. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download Cwshredder.exe and save it to a folder of its own. Start the program and click on the Check for Update button. If an update is available then download and install it. Close the program (do not run it yet).

Download CCleaner and install it but do not run it yet.

Step #2

Restart in Safe Mode
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://F:\WINNT\iirbt.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://F:\WINNT\iirbt.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://F:\WINNT\iirbt.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {E86BB155-8711-8EB4-D8F6-9397B6DEC458} - F:\WINNT\system32\mfchg.dll
O4 - HKLM\..\Run: [syssk32.exe] F:\WINNT\syssk32.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):F:\WINNT\iirbt.dll
F:\WINNT\system32\mfchg.dll
F:\WINNT\syssk32.exe

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Run CWShredder
  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
Step #7

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean" or "autoclean".

Step #8

AdAware SE v1.06

Download, install, update, configure and run a scan with Ad-aware SE:
  • Download and Install AdAware SE Personal v1.06, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Right-click on the list and choose Select All
  • Click the Next button to finish removing the items that were found
  • When finished, REBOOT to complete the removal of what Ad-Aware SE found
Step #9

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT

Edited by OldTimer, 26 June 2005 - 05:35 PM.

I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#5 ninjaman

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Posted 26 June 2005 - 03:46 PM

Hi OT,

Thanks for the steps. I'll run these and post the log. It may be a couple of days given time difference and workload but I'll be back with the info.

Cheers

ninjaman

#6 ninjaman

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Posted 27 June 2005 - 03:42 PM

Hi OT,

Well I have just completed the full list as per your details.

Below is the HJT log.

There were many files removed by the various utilities. Only 1 error showed up during running BitDefender. It seemed to complete the scan and then hang with details of
Scanned 6700 out of 5749 files.
Scan time= 23:06 and keeping going
Est time left = 178:00:04

yep that's right time left == 178 mins. Possibly a bug due to running on a dual boot system. happy to rerun that again if an error report may be useful to the guys at BitDefender.


Anyway log is below.

Thanks for the help.

Ninjaman

Logfile of HijackThis v1.99.1
Scan saved at 21:31:24, on 27/06/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
F:\WINNT\System32\smss.exe
F:\WINNT\system32\winlogon.exe
F:\WINNT\system32\services.exe
F:\WINNT\system32\lsass.exe
F:\WINNT\system32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\WINNT\system32\spoolsv.exe
F:\WINNT\System32\svchost.exe
F:\PROGRA~1\Iomega\System32\AppServices.exe
H:\Program Files\Norton AntiVirus\navapsvc.exe
H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
F:\WINNT\system32\regsvc.exe
F:\WINNT\system32\MSTask.exe
F:\WINNT\system32\stisvc.exe
F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
F:\WINNT\System32\WBEM\WinMgmt.exe
F:\WINNT\Explorer.exe
F:\Program Files\Microsoft Hardware\Mouse\point32.exe
F:\PROGRA~1\HPCD-W~1\DirectCD\directcd.exe
F:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
F:\Program Files\Voyager 105 ADSL Modem\dslstat.exe
F:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
H:\Program Files\Iomega\DriveIcons\ImgIcon.exe
F:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
H:\Program Files\Microsoft Office\Office\OSA.EXE
H:\Program Files\Microsoft Office\Office\FINDFAST.EXE
F:\Program Files\3Com\Launcher.exe
F:\WINNT\System32\mdm.exe
F:\Program Files\Common Files\3Com\LanSupportService.exe
F:\Program Files\3Com\WLAN Manager\AllWirelessLansService.exe
F:\PROGRA~1\3Com\WLANMA~1\Activate.exe
F:\HikackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - F:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - H:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] F:\PROGRA~1\HPCD-W~1\DirectCD\directcd.exe
O4 - HKLM\..\Run: [HP CD-Writer] F:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] F:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DSLSTATEXE] F:\Program Files\Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] F:\Program Files\Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] H:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] H:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKCU\..\Run: [H/PC Connection Agent] "F:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Global Startup: Office Startup.lnk = H:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = H:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: 3Com Launcher.lnk = F:\Program Files\3Com\Launcher.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - F:\PROGRA~1\MICROS~4\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - F:\PROGRA~1\MICROS~4\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - F:\PROGRA~1\MICROS~4\inetrepl.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Microsoft WFC Forms Designer - file://I:\VJ98\wfcforms.cab
O16 - DPF: Visual Studio 6 Extensibility Libraries - file://I:\VJ98\vstudio6.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O23 - Service: AllWirelessLansService - Unknown owner - F:\Program Files\3Com\WLAN Manager\AllWirelessLansService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - F:\WINNT\System32\dmadmin.exe
O23 - Service: Iomega App Services - Iomega Corporation - F:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LanSupportService - Unknown owner - F:\Program Files\Common Files\3Com\LanSupportService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - H:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - H:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - H:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

#7 OldTimer

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Posted 27 June 2005 - 04:26 PM

Hi ninjaman. Lob looks good. How are things running? Any more problems.

That's not bad for a scan time. I've seen them go over 6 hours before. It is dependent on how many files need to be scanned, computer speed, memory, disk size, etc.

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall. Here are 3 free ones available for personal use:and a good antivirus like the one you are currently using. It is critical to have both a firewall and an anti-virus application and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#8 ninjaman

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Posted 27 June 2005 - 04:55 PM

OT,

So far everything is looking fine. Have already carried out a number of these steps. Strangely I was sitting behind a router/firewall when this got through but I guess that is something I will have to look at configuring further.

Anyway, I will be implementing some more of your suggestions.

Many many many thanks for the help and speed of response.

A small donation will be forthcoming.

I will be looking back in the future so hope to bump into you some time again, for good reasons I hope.

Take care and thanks again.

ninjaman

#9 OldTimer

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Posted 28 June 2005 - 11:25 AM

You're very welcome ninjaman. I'm glad that we could help.

Now that your malware issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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