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7 replies to this topic

#1 ranscon

ranscon

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Posted 13 May 2009 - 02:12 AM

My searches have been getting redirected and I don't want to delete the wrong things. If someone could please help me out with this I would really appreciate it. I hope I posted this correctly. I also hope this is the information needed. Sorry but the dds tool did not produce an "attach" file only this one?
Thanks, Jeff


DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 3:03:25.18 on Wed 05/13/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1915.1049 [GMT -4:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\taskeng.exe
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BZ6SLJAE\dds[1].scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSHB&bmod=TSHB
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.2.8.7.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [TOSCDSPD] TOSCDSPD.EXE
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
StartupFolder: c:\users\owner\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\freewe~1.lnk - c:\program files\coffeecup software\coffeecup free dhtml menu builder\ThirtyDayTimer.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: &Google Search - c:\program files\google\googletoolbar.dll/cmsearch.html
IE: Backward &Links - c:\program files\google\googletoolbar.dll/cmbacklinks.html
IE: Cac&hed Snapshot of Page - c:\program files\google\googletoolbar.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Si&milar Pages - c:\program files\google\googletoolbar.dll/cmsimilar.html
IE: Translate into English - c:\program files\google\googletoolbar.dll/cmtrans.html
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.2.8.7.dll/206
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20090406.001\IDSvix86.sys [2009-4-8 272432]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2009-1-10 20384]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 Maxtor Sync Service;Maxtor Service;c:\program files\maxtor\sync\SyncServices.exe [2007-9-28 156976]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-5-13 1153368]
R2 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2008-9-30 46392]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-9-30 7168]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2009-2-19 41008]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-4-8 101936]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2009-1-10 954368]
S3 SVRPEDRV;SVRPEDRV;c:\windows\system32\sysprep\PEDRV.SYS [2008-9-30 9216]

=============== Created Last 30 ================

2009-05-13 02:49 <DIR> --d----- c:\program files\Trend Micro
2009-05-13 02:01 202,315,567 a------- c:\windows\MEMORY.DMP
2009-05-13 01:31 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-05-13 01:31 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-05-13 01:31 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-05-12 12:14 <DIR> --d----- c:\users\owner\appdata\roaming\Malwarebytes
2009-05-12 11:48 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-12 11:48 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-12 11:48 <DIR> --d----- c:\programdata\Malwarebytes
2009-05-12 11:48 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-12 11:48 <DIR> --d----- c:\progra~2\Malwarebytes
2009-05-11 11:18 <DIR> --d----- c:\program files\Lavasoft
2009-05-11 11:17 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-05-11 02:10 <DIR> --d----- c:\programdata\Lavasoft
2009-05-08 22:35 <DIR> --d----- c:\program files\VideoLAN
2009-05-07 11:57 <DIR> --d----- c:\program files\Illusion
2009-05-07 11:43 <DIR> --d----- C:\Downloads
2009-05-07 10:58 <DIR> --d----- c:\program files\BitComet
2009-05-06 21:34 <DIR> --d----- c:\users\owner\appdata\roaming\vghd
2009-05-06 20:19 <DIR> --d----- c:\program files\Monte Cristo
2009-05-04 01:12 <DIR> --d----- c:\users\owner\appdata\roaming\EDrawings
2009-05-04 01:10 <DIR> --d----- c:\program files\common files\eDrawings2009
2009-04-20 17:23 <DIR> --d----- c:\programdata\Maxtor
2009-04-20 17:23 <DIR> --d----- c:\program files\Maxtor
2009-04-20 17:23 <DIR> --d----- c:\progra~2\Maxtor
2009-04-20 17:22 <DIR> --dsh--- c:\windows\ftpcache
2009-04-20 12:00 <DIR> --d----- c:\program files\ChangeExt
2009-04-20 09:54 <DIR> --d----- c:\program files\AVI MPEG RM WMV Splitter
2009-04-20 09:48 <DIR> --d----- c:\program files\GameHouse
2009-04-16 12:08 93,184 a------- c:\windows\system32\CIRAS.OCX
2009-04-16 12:08 <DIR> --d----- c:\program files\WebPosition 4
2009-04-14 20:01 <DIR> --d----- c:\users\owner\Tracing
2009-04-14 18:46 <DIR> --d----- c:\program files\Microsoft
2009-04-14 18:39 <DIR> --d----- c:\program files\common files\Windows Live
2009-04-14 17:53 <DIR> --d----- c:\users\owner\appdata\roaming\OpenOffice.org
2009-04-14 17:52 <DIR> --d----- c:\program files\JRE
2009-04-14 17:51 <DIR> --d----- c:\program files\OpenOffice.org 3

==================== Find3M ====================

2009-04-20 17:28 86,016 a------- c:\windows\inf\infstrng.dat
2009-04-20 17:28 86,016 a------- c:\windows\inf\infstor.dat
2009-04-20 17:28 51,200 a------- c:\windows\inf\infpub.dat
2009-04-12 22:35 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-04-12 22:35 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-04-12 22:35 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-03-16 23:38 40,960 a------- c:\windows\apppatch\apihex86.dll
2009-03-16 23:38 13,824 a------- c:\windows\system32\apilogen.dll
2009-03-16 23:38 24,064 a------- c:\windows\system32\amxread.dll
2009-03-13 21:00 247,599 a------- c:\windows\CoffeeCup Visual Site Designer Uninstaller.exe
2009-03-03 00:46 3,599,328 a------- c:\windows\system32\ntkrnlpa.exe
2009-03-03 00:46 3,547,632 a------- c:\windows\system32\ntoskrnl.exe
2009-03-03 00:40 827,392 a------- c:\windows\system32\wininet.dll
2009-03-03 00:39 183,296 a------- c:\windows\system32\sdohlp.dll
2009-03-03 00:39 551,424 a------- c:\windows\system32\rpcss.dll
2009-03-03 00:39 26,112 a------- c:\windows\system32\printfilterpipelineprxy.dll
2009-03-03 00:37 78,336 a------- c:\windows\system32\ieencode.dll
2009-03-03 00:37 98,304 a------- c:\windows\system32\iasrecst.dll
2009-03-03 00:37 54,784 a------- c:\windows\system32\iasads.dll
2009-03-03 00:37 44,032 a------- c:\windows\system32\iasdatastore.dll
2009-03-02 23:04 666,624 a------- c:\windows\system32\printfilterpipelinesvc.exe
2009-03-02 22:38 17,408 a------- c:\windows\system32\iashost.exe
2009-03-02 22:28 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-02-13 04:49 72,704 a------- c:\windows\system32\secur32.dll
2009-02-13 04:49 1,255,936 a------- c:\windows\system32\lsasrv.dll
2008-09-30 15:36 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 22:57 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2002-07-31 19:55 104 ---sh--- c:\windows\WSYS049.SYS

============= FINISH: 3:03:56.56 ===============

Edited by ranscon, 13 May 2009 - 02:20 AM.


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#2 Orange Blossom

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Posted 27 May 2009 - 03:34 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 ranscon

ranscon
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Posted 27 May 2009 - 08:47 PM

Google searches being redirected. Tried Malwarebytes, found nothing, Adaware 8.0, found nothing, Spybot s&d, locked, Reset config file, Still locked will not open up to run a scan. Tried Superantispyware, Will not run "program needs to close" message, Ran hijack this but don't know what I'm looking at and don't want to delete the wrong thing. Ran dds as requested, Log is posted below.Thanks again in advance for any help on this issue. JeffAttached File  DDS.txt   14.92KB   12 downloads Attached File  Attach.zip   3.07KB   6 downloads

#4 Hoov

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Posted 28 May 2009 - 06:12 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Download and scan with CCleaner
1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free or Slim versions instead of the Standard Build.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:
  • Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
  • Clean all the entries in the "Windows Explorer" section.
  • Clean all entries in the "System" section.
  • Clean all entries in the "Advanced" section.
  • Clean any others that you choose.

In the Applications Tab:
  • Clean all except cookies in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Clean any others that you choose.
4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

Then please update Malwarebytes' Anti-Malware and run a full scan and then post the log. I know you said it is not finding anything, but the log will also give me some other info.

* Anyone other than the originator of this thread, you would be best advised to not run combofix without guidance from someone trained in its use. It is a very powerful tool that can cause damage to your computer if used wrong.

Run comboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Also make sure you close all your browsers just before the instructions tell you to start the scanner.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
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#5 ranscon

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Posted 01 June 2009 - 11:23 AM

Howdy Hoov,
Sorry it took so long to get back to you but I've been out of state. I had to rename the Mbam.exe file to get it to run. Why does this work? Is the infection aware of what it is by name and stopping it from running? Anyhow, This time I found and deleted Trojan.DNSchanger. I'll post the logs requested below. Thanks again for your help with this issue. Jeff

Attached File  mbam_log_2009_05_30__11_21_36_.txt   894bytes   4 downloads

Here's the combofix log

Attached File  combofix.txt   18.17KB   5 downloads

#6 Hoov

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Posted 02 June 2009 - 12:00 AM

Looks like Combofix got the real pieces of the problem. Try out your computer and see if the problem has been fixed.
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#7 ranscon

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Posted 02 June 2009 - 09:15 PM

Thanks Hoov,
It does seem to be okay now. Thanks for your help with this issue, Jeff :thumbup2:

#8 Hoov

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Posted 02 June 2009 - 10:24 PM

Now there are something's you need to do to fully clean your system and keep it secure.

[*]Please download OTCleanIt from one of the following mirrors and save it to your desktop:[*]Double click the Posted Image icon.
[*] Click the large "Cleanup" button.
[*] A list of tool components used in the Cleanup of malware will be downloaded.
[*] Click Yes to begin the Cleanup process and remove these components, including this application.
[*] You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
[*] Make sure you have an Internet Connection.
[*] If you have a firewall that throws out a message that OTMI3 is attempting to contact the Internet that it should be allowed.
[*]You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
[/list]
Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Disable and Enable System Restore.
If you are using Windows Vista or XP, then I recommend you turn off System restore, and then turn it back on so that you will not be able to restore your problems to a clean computer.

Here are some good tutorials for that.
Windows Vista Restore Guide
or
Windows XP System Restore Guide
Reboot
Re-enable system restore with instructions from tutorial above

Create a System Restore Point
Go to all programs, then to accessories, then to system tools, then to system restore. Check the box for create restore point (not select a restore point), then click next and follow the instructions.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Also see the following: Securing Your Web Browser
Working with Internet Explorer 6 Security

Use a different browser other than IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.


Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.

Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose.


Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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