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Google results sending me here, Raven


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5 replies to this topic

#1 Rusalka

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Posted 13 May 2009 - 12:23 AM

For the past few days I've been having trouble - following a Google search, every so often clicking on a result will take me to a random site (usually "PLEASE BUY VIAGRA", occasionally "L@@K FREE PORN" and on one bizarre occasion "here's a video of me playing a guitar badly on Youtube"). This only happens sporadically so it may be difficult to determine whether it's been stopped or not. Also, at around this time, Youtube stopped loading certain videos. Sometimes refreshing the page makes them start, but some refuse to load at all and just show an error message in the middle of the player. I'm also experiencing occasional slowness in whole pages loading, and sometimes my browser (Firefox) will crash without warning, which it never used to do.
I think it's notable that this is happening in Firefox - I use Firefox almost exclusively, and I recently realised that Youtube videos that would never load in Firefox work without any problems in Internet Explorer (I haven't noticed any Google erraticness, but it's so random I can't be sure).
I recently upgraded my antivirus program (AVG Internet Security) and I'm worried that it may not be configured properly; these problems started shortly after I did that, and my firewall profile keeps switching from "Standalone computer" to "allow all" - I'm a neophyte when it comes to computer problems, but that doesn't sound too promising.
I have scanned my PC with AVG and also Spybot, with little effect. I've never used Hijackthis before so I've no idea what I'd be getting into. Can anybody give me any advice here?

Edited by garmanma, 13 May 2009 - 08:22 PM.


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#2 RavenPhoenix

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Posted 13 May 2009 - 01:10 AM

Hello and welcome to BC, please remember that everyone here are users, just like yourself and are volunteers. Having said that lets get down to the root of your problem. Please download these 3 programs and follow the instructions exactly. **BE SURE TO POST YOUR LOGS AFTERWARDS**

MalwareBytes AntiMalware
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Also run


ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
    Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • If you cannot download from the link above, please download it here: Super AntiSpyware
    [list]
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):[list]
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Now post your logs for each one.

Edited by RavenPhoenix, 13 May 2009 - 01:18 AM.

Forum Skulker. Preventing Comp Nukes everywhere. :-)

#3 Rusalka

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Posted 14 May 2009 - 04:35 AM

Done as asked. I'm not sure if they've done any help, but here are the logs.
Having spoken with my mother and brother, who use this computer but only use Internet Explorer, they have reported no problems at all, which makes me wonder if Firefox alone could have been infected. Might uninstalling/reinstalling Firefox clean this up?


__________________________________________________________________


Malwarebytes' Anti-Malware 1.36
Database version: 2110
Windows 5.1.2600 Service Pack 2

14/05/2009 03:00:33
mbam-log-2009-05-14 (03-00-22).txt

Scan type: Quick Scan
Objects scanned: 161641
Time elapsed: 1 hour(s), 11 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Ico Screensaver.dat (Trojan.Agent) -> No action taken.



_________________________________________________________________


SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 05/14/2009 at 09:37 AM
Application Version : 4.26.1002
Core Rules Database Version : 3868
Trace Rules Database Version: 1816
Scan type : Complete Scan
Total Scan Time : 04:24:28
Memory items scanned : 224
Memory threats detected : 0
Registry items scanned : 6276
Registry threats detected : 0
File items scanned : 60303
File threats detected : 15
Adware.Tracking Cookie
C:\Documents and Settings\TEMP\Cookies\joy@xiti[1].txt
C:\Documents and Settings\TEMP\Cookies\joy@at.atwola[2].txt
C:\Documents and Settings\TEMP\Cookies\joy@tacoda[2].txt
C:\Documents and Settings\TEMP\Cookies\joy@tribalfusion[1].txt
C:\Documents and Settings\TEMP\Cookies\joy@smartadserver[1].txt
C:\Documents and Settings\TEMP\Cookies\joy@doubleclick[1].txt
C:\Documents and Settings\TEMP\Cookies\joy@advertising[1].txt
C:\Documents and Settings\Lawrie\Local Settings\Temp\Cookies\lawrie@adserver[1].txt
C:\Documents and Settings\Lawrie\Local Settings\Temp\Cookies\lawrie@media6degrees[1].txt
C:\Documents and Settings\Lawrie\Local Settings\Temp\Cookies\lawrie@adecn[2].txt
C:\Documents and Settings\Lawrie\Local Settings\Temp\Cookies\lawrie@mediaservices.myspace[2].txt
C:\Documents and Settings\Lawrie\Local Settings\Temp\Cookies\lawrie@www.burstnet[2].txt
C:\Documents and Settings\Lawrie\Local Settings\Temp\Cookies\lawrie@adrevenue[2].txt
C:\Documents and Settings\Lawrie\Local Settings\Temp\Cookies\lawrie@videoegg.adbureau[1].txt
C:\Documents and Settings\Lawrie\Local Settings\Temp\Cookies\lawrie@server.cpmstar[2].txt

#4 RavenPhoenix

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Posted 14 May 2009 - 04:51 AM

I have directed another staff member who has completed training to complete your cleaning. I am no longer able to provide assistance in this area. Again I have directed someone more knowledgable to assist you.
Forum Skulker. Preventing Comp Nukes everywhere. :-)

#5 Rusalka

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Posted 16 May 2009 - 01:27 AM

Should I anticipate a reply in this thread?

Edited by Rusalka, 16 May 2009 - 01:28 AM.


#6 RavenPhoenix

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Posted 16 May 2009 - 02:23 PM

I apologize, I am no longer able to assist due to my status in the training course here. Please be paient and another helper will com eby and help you out.
Forum Skulker. Preventing Comp Nukes everywhere. :-)




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