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Trojan.Patchep!nf ..... false positive with Norton360???


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#1 mapski99

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Posted 12 May 2009 - 11:48 PM

Dell 8400, WinXP Pro SP3, fully patched.

Norton360 constantly reports a "Trojan.Patchep!nf" infection. Norton can't remove it. There is very little info via google on this one. Norton/Symantec reports that it's either low risk or high risk, and has infected a bevy of system files.

I have tried everything..... MBAM, SAS, AVG 8.5, Avira, SpybotS&D, a-squared, SDFix, Combofix, ESET online, Kaspersky online; cleaned up via HJT. Removed a lot of stuff, but none of the other apps have ever noticed "Trojan.Patchep!nf".

Could it be a false positive from Norton360?

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#2 scff249

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Posted 13 May 2009 - 12:15 AM

You shouldn't run Combofix without the supervision of an expert trained in its use. Doing so could damage your system. Also, to note ahead of time, posting logs for Combofix without being asked to by someone qualified and in the proper forum will be ignored.

Can you post the MBAM and SAS logs if there is anything on it?

Also, do you know what the full file path is? It'd help to know where it's leading to. It could be a false positive or it could be that some other malware is putting it back there.

If you know the location of the file, do this:

Anytime you come across a suspicious file for which you cannot find any information about, the file has a legitimate name but is not located where it is supposed to be, or you want a second opinion, submit it to Jotti's virusscan or VirusTotal. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
-- Post back with the results of the file analysis.


Edited by scff249, 13 May 2009 - 12:18 AM.

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#3 mapski99

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Posted 13 May 2009 - 09:33 AM

MBAM and SAS logs were clean. I will check them later to confirm, or re-run.

I don't believe Norton provides a path to the infection. I'll check.

#4 quietman7

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Posted 13 May 2009 - 10:28 AM

Does Norton provide a specific file name associated with this malware threat?
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