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external harddrive failure


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#1 hisuka2001

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Posted 12 May 2009 - 09:16 AM

I have a 320GB Seagate HDD that I put an enclosure on. It accidentally fell at about a foot high but not too much impact. Afterward, it doesn't work normally anymore. It also gives a short beep after being attached to the computer followed by a sound similar to a round marble bouncing on a solid floor. Is the external HDD broken? If it is can I still recover the files saved in it?

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#2 hamluis

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Posted 12 May 2009 - 01:12 PM

Hard to say.

I've dropped hard drives before and they continued working...I think it all depends on point-of-contact (just a guess).

You need to remember that an external is really two devices to consider for possible failure opportunities...the enclosure and the connections...and the hard drive itself inside the enclosure.

I would take the actual hard drive...out of the enclosure and attach it directly as a secondary drive to a working system. That should be somewhat definitive on what may be broken.

Louis




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