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Infected with a Trojan virus that resists removal

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#1 caitlyn3591


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Posted 11 May 2009 - 10:18 PM

Recently, my computer began to behave strangely and I got a number of false alerts attempting to get me to buy a virus removing malware program. I downloaded Malwarebytes to try to fix it and ran that scan, as well as McAfee and Windows Defender scans. Malwarebytes told me that I had a Trojan virus and I chose the delete on reboot option, however, after multiple attempts to remove it, the Trojan is still interfering with my computer. I think it may involve the system32 folder, and it's causing me a lot of grief. When I attempt to log on, I can only see my desktop background with not start menu or icons. When I use the internet (I use Firefox), my browser is often redirected and link sometimes open new tabs with the same page I had been on before. I have Killbox, Malwarebytes, Ccleaner, McAfee, Windows Defender, and Integrity Client on my computer. I'm helpless when it comes to viruses as I've never dealt with one before. Thanks in advance for all help. :]

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#2 shelf life

shelf life

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Posted 22 May 2009 - 06:52 AM

hi caitlyn3591,

your log is several days old. If you still need help simply reply to my post and give me a update on your malware situation.

How Can I Reduce My Risk to Malware?

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