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Sporadic Firefox Google Result Redirects


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7 replies to this topic

#1 gammbit

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Posted 11 May 2009 - 08:24 PM

Hi,
I've had this browser redirection problem for a while but I'd like to fix it since I plan to do online banking on this computer and I'd prefer to play it safe.
Occasionally when I'm searching for something either I'll be directly redirected to a spam webpage, some links below, (that is when I search it with the search box in the corner of Firefox) or indirectly some links on a google results page will redirect to those same spam pages tailored with my google search term.
The redirection persists for five or so links and then disappears, laying dormant for some time and then randomly appearing again later on the day or a week later. This is a big problem since I don't know if the spy/adware has gone away after the numerous virus scans or not.

Although this occurs mainly for Google, I am pretty sure it has happened to other sites in the past, where their links have been redirected to the same spam pages, but I can't remember which ones since the majority are Google redirections. Also, it's not just one spam page that it's being redirected to, it's a lot of different kinds shown by the links, and sometimes is sometimes redirected multiple times.

I've removed the search term and replaced it with *** asterixes since they're pretty random.

http://clicks.smartbizsearch.com/xtr_new?q...p=1&s=51621
http://clicks.smartbizsearch.com/xtr_new?q...p=1&s=51621
http://clicks.smartbizsearch.com/xtr_new?q...p;sa=11&p=1
http://www.ave99.com/search.php?q=*****
http://www.shopica.com/rssearch.php?q=********
http://quicklysearch.net/?qq=*****+*****+*****
http://3038.74519.primosearch.com/jump2/?a...;terms=********
http://virtualway.info/rns/b-search/c-*******/
http://atl.xmlsearch.miva.com/bin/findwhat...%2D43F84DDDDF2F

(There are a few other imitative sites that use ave99's url scheme but just have a different domain name. It's pretty tedious to copy them all but if you need them I can)

I am almost sure that there aren't any correlations since my search terms with redirections range from improving memory management of firefox, to alternative media player, google definitions of literary terms, jargon, poetry, biographical information, math, etc.

Thanks a lot for the help.

Edited by gammbit, 11 May 2009 - 08:25 PM.


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#2 boopme

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Posted 11 May 2009 - 09:22 PM

Hello and welcome, let's get an MBam log.

We need to disable Spybot S&D's "TeaTimer" If Running.
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 gammbit

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Posted 12 May 2009 - 06:21 PM

Sorry, I should have mentioned earlier that I did a Anti-Malware full scan a while back. Would you like me to include those results as well?


Malwarebytes' Anti-Malware 1.36
Database version: 2118
Windows 5.1.2600 Service Pack 3

5/12/2009 7:19:57 PM
mbam-log-2009-05-12 (19-19-57).txt

Scan type: Quick Scan
Objects scanned: 111587
Time elapsed: 6 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by gammbit, 12 May 2009 - 06:30 PM.


#4 boopme

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Posted 12 May 2009 - 11:05 PM

OK yes ,just so i can see what was here.

then run Run ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 gammbit

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Posted 20 May 2009 - 08:01 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/20/2009 at 02:11 AM

Application Version : 4.26.1002

Core Rules Database Version : 3902
Trace Rules Database Version: 1848

Scan type	   : Complete Scan
Total Scan Time : 01:23:12

Memory items scanned	  : 581
Memory threats detected   : 0
Registry items scanned	: 6760
Registry threats detected : 0
File items scanned		: 25885
File threats detected	 : 0

I haven't had any redirections lately, which is hopefully a good sign, but as I stated earlier I don't really know when I've gotten rid of the virus or not since it doesn't occur at some set intervals but sporadically. I'd appreciate if the topic weren't closed as of yet.

#6 boopme

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Posted 20 May 2009 - 08:21 PM

OK we'll keep the lights on. Please run one more MBAM ,as it needs an update.

Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 gammbit

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Posted 25 May 2009 - 01:58 PM

Malwarebytes' Anti-Malware 1.36
Database version: 2178
Windows 5.1.2600 Service Pack 3

5/25/2009 2:49:40 PM
mbam-log-2009-05-25 (14-49-40).txt

Scan type: Quick Scan
Objects scanned: 82554
Time elapsed: 7 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Hopefully things stay this way. Thanks a lot for the help.

Edited by gammbit, 25 May 2009 - 02:01 PM.


#8 boopme

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Posted 25 May 2009 - 10:08 PM

This is good. Just one more thing.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.


You're welcome :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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