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RECYCLER Virus, confirmed infection (I think)


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#1 Karinski

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Posted 11 May 2009 - 02:55 PM

Good Day,

Karinski here and it's my first post. I don't mean to be rude by not posting an intro but I am desperate.

I believe that I have a confirmed case of the RECYCLER virus. I am not especially knowledgeable about computers but I am not afraid of them and have become the "go-to guy" in my home for fixing our household computers.
This comes from a willingness to observe the computer's behavior and conduct research via internet to diagnose a problem based on the "symptoms". This is just to give an idea of my level of operation.

SYSTEM: Custom machine that I bought from the guy who built it. Win.XP Pro '02/Service Pack 2, 2.2G processor, 1 G RAM

SYMPTOMS: Cannot access "C" drive by normal means (have to right-click, explore), Recycle Bin has been compromised and folder designation matches others that I've seen with this virus (S-1-5-21-854245398-1637723038-725345543-500) , specific anti-virus software will not run (even in Safe-Mode). This includes Spybot S&D and MalwareBytes.

I have looked over the ComboFix tutorial but HAVE NOT installed or run it and have produced no log.

Thank you for your time,
--Karinski--

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#2 RavenPhoenix

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Posted 11 May 2009 - 04:17 PM

Hello and welcome to BC!
Please follow how I lay everything out.

Flash Disinfector by Subs
  • Download Flash Disinfector and save on some non windows drive.
  • Double click on it and it will ask you to insert USB flash drive and click ok.
  • Clicking on ok will make your desktop go blank, don€™t worry, its normal.
  • It will fix the autorun.inf virus and you are done partially.

    Lets see if your comp is really clean. Do the following and post the logs after you have done all three.

    Malwarebytes Anti-Malware
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Also run


ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
    Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • If you cannot download from the link above, please download it here: Super AntiSpyware
    [list]
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):[list]
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Now post your logs for each one.

Edited by RavenPhoenix, 11 May 2009 - 04:30 PM.

Forum Skulker. Preventing Comp Nukes everywhere. :-)

#3 Karinski

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Posted 17 May 2009 - 04:51 AM

Hello Raven,

Thanks for the assist, sorry I haven't posted, been away at work all week.

I looked over the instructions and just have a couple of concerns.
By "non-windows' drive, i assume you mean something like a USB drive or other external device?

The only externals that I have are USB's that have been contaminated by Recycler. Will that matter?

Thank you!
--Karinski--

#4 RavenPhoenix

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Posted 17 May 2009 - 02:33 PM

I am going to direct someone else to assist you, however you can download it to your dektop and run flash disinfector from there :-)
Forum Skulker. Preventing Comp Nukes everywhere. :-)

#5 boopme

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Posted 17 May 2009 - 09:18 PM

Run the Flash Disinfector on both the usb and the PC.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 RavenPhoenix

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Posted 17 May 2009 - 10:28 PM

Run the Flash Disinfector on both the usb and the PC.

Boopeme will direct you from hee, thank you.
Forum Skulker. Preventing Comp Nukes everywhere. :-)

#7 Karinski

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Posted 17 May 2009 - 11:53 PM

No problem, thank you!

Quick question to whomever is assigned my issue...do I need to do something to have the disinfector run for the PC? It seems to be doing its thing only for the flash drive.

Malwarebytes still won't start/open.

--Karinski--

Edited by Karinski, 18 May 2009 - 12:04 AM.


#8 RavenPhoenix

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Posted 18 May 2009 - 01:04 AM

pLEASE REALIZE THAT i AM GIVING MY OPINION NOT ADVICE, YOU SHOULD BE ABLE TO DL FLASH DISINFECTOR T YOUR DEKTOP AND RUN IT FROM THERE, IF MBAM IS NOT RUNNING PLEASE RENAME THE .EXE FOUND AT THE FOLLOWING:
C:\Program Files\Malwarebytes' Anti-Malware\

Find the file named MBAM.exe and rename it to some random name that you will remember and try and run it from there. Try renaming it Malbyte.exe. Anyway from here on out boopme will assist you.
Thank you and i hope all goes well,
Chris
Forum Skulker. Preventing Comp Nukes everywhere. :-)

#9 boopme

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Posted 18 May 2009 - 09:33 AM

These may help...

Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try this random renamer for MBAM
http://kixhelp.com/wr/files/mb/randmbam.exe
****
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Karinski

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Posted 19 May 2009 - 02:06 AM

Hello,

I've managed to get all of the programs to run and hopefully do their thing and I've posted the log files for Malwarebytes and SUPERAntiSpyware below.
<fingers crossed>

Malwarebytes log:

Malwarebytes' Anti-Malware 1.36
Database version: 2149
Windows 5.1.2600 Service Pack 2

5/18/2009 11:58:03 PM
mbam-log-2009-05-18 (23-58-03).txt

Scan type: Quick Scan
Objects scanned: 9
Time elapsed: 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



SUPERAntiSpyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/19/2009 at 02:02 AM

Application Version : 4.26.1002

Core Rules Database Version : 3900
Trace Rules Database Version: 1846

Scan type : Complete Scan
Total Scan Time : 01:57:36

Memory items scanned : 204
Memory threats detected : 0
Registry items scanned : 6212
Registry threats detected : 0
File items scanned : 201210
File threats detected : 1

Trojan.Unclassified/Loader-Suspicious
C:\PROGRAM FILES\INFOGRAMES\INDEPENDENCE WAR 2 - EDGE OF CHAOS\BIN\RELEASE\LOADER.EXE

#11 boopme

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Posted 19 May 2009 - 01:34 PM

Hello, There is no sign of it now. How is the PC running? The other tools working?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Karinski

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Posted 19 May 2009 - 11:56 PM

Everything is working PERFECTLY and I'm ecstatic...you people are the BOMB-DIGGITY!!!!!!!!!!! :flowers: :thumbsup: :trumpet:
(That's a compliment of the highest order, by the way!) :inlove:

Seriously...many, many thanks!

--Karinski-- :huh:

#13 boopme

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Posted 20 May 2009 - 09:37 AM

Great!! :thumbsup: thanks for the kind words,Karinski,they are appreciated!

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Karinski

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Posted 21 May 2009 - 12:21 AM

Ok, I'm on it!
--Karinski-- :thumbsup:




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