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I think I've got a virus/been hacked


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12 replies to this topic

#1 -M-A-R-K-

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Posted 11 May 2009 - 02:14 PM

Heya Guys

A few hours ago.. after playing Tattoo Artist 2 on Addicting Games.. my mouse stop working and so did everything else..

I had to hard shut down my PC then I waited 1min before rebooting it..

As I booted up, it said 'some of the windows may be damaged'

I choose the repair option.. and it went through the repair..

When it finished.. the mouse still wouldnt move so I navigated around but it was EXTREAMLY slow.. nothing responded till I jiggled my mouse.. and I kept on having to jiggle my mouse to navigate around with the tab button..

After, I noticed that my NIS indecated that the Anti Virus, Anti Spyware and Advanced Protection were disabled.

I want my PC back..! Please help!!

Edit: Moved topic from Breaking Virus & Security News to the more appropriate forum. ~ Animal

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#2 Budapest

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Posted 11 May 2009 - 04:14 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 -M-A-R-K-

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Posted 12 May 2009 - 09:12 AM

Here's my malware bytes log:

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 6.0.6001 Service Pack 1

12/05/2009 14:23:50
mbam-log-2009-05-12 (14-23-50).txt

Scan type: Quick Scan
Objects scanned: 62829
Time elapsed: 3 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


#4 -M-A-R-K-

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Posted 12 May 2009 - 09:14 AM

Also, it still aint working and I have no use of my mouse still and it's very hard to navigate around using just my keyboard..

Sorry for double post.. I couldnt edit it

#5 -M-A-R-K-

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Posted 12 May 2009 - 11:05 AM

Sorry for the triple post

but the strangest thing just happened..

I ran malwarebytes and scaned it with norton.. nothing happened.. issue still wasnt working..

after many reboots.. still wernt working.. then my dad came in whist it was rebooting and it WORKED!

I didnt do anything apart from try to play Zhentor Online and browsing this forum..

#6 -M-A-R-K-

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Posted 12 May 2009 - 01:50 PM

Sorry for the 4th post in a row but my mouse problem came back..

Please help..

#7 Budapest

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Posted 12 May 2009 - 02:57 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#8 -M-A-R-K-

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Posted 13 May 2009 - 09:54 AM

Thanks

I done it but it didnt solve anything..

#9 quietman7

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Posted 13 May 2009 - 10:23 AM

You may be dealing with two different issues here (hardware and malware).

If you have a wireless mouse, low batteries can result in weak, mixed or no signals that can affect its functionality so start by replacing them. If that does not help, confirm that the mouse works on another machine. It is possible the mouse could be defective. Another thing to try is to use a different mouse or a PS2 adapter if its a USB mouse.

Your Malwarebytes Anti-Malware log indicates you are using an outdated database version. Please update it through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install.Your database shows 1945. Last I checked it was 2121.

Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating, is to install MBAM on a clean computer, launch the program, update through MBAM's interface, copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#10 -M-A-R-K-

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Posted 13 May 2009 - 11:40 AM

I've updated my MBAM and heres the log:

Malwarebytes' Anti-Malware 1.36
Database version: 2125
Windows 6.0.6001 Service Pack 1

13/05/2009 17:44:45
mbam-log-2009-05-13 (17-44-45).txt

Scan type: Quick Scan
Objects scanned: 70459
Time elapsed: 3 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Also, I'm getting a USB mouse later today so I will post what happens

Got any more suggesting in the meanwhile?

Edited by -M-A-R-K-, 13 May 2009 - 11:45 AM.


#11 quietman7

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Posted 13 May 2009 - 11:47 AM

Please perform an online scan with Kaspersky WebScanner.
(Requires free Java Runtime Environment (JRE) be installed before scanning for malware as ActiveX is no longer being used.)
  • Click on the Posted Image ...button.
  • The program will launch and fill in the Information section ... on the left.
  • Read the "Requirements and Limitations" then press... the Posted Image ...button.
  • The program will begin downloading the latest program and definition files.
    It takes a while... please be patient and let it finish.
  • Once the files have been downloaded, click on the Posted Image ...button.
    In the scan settings make sure the following are selected:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
      By default the above items should already be checked.
    • Click the Posted Image ...button, if you made any changes.
  • Now under the Scan section on the left:Select My Computer
  • The program will start and scan your system. This will run for a while, be patient... let it run.
    Once the scan is complete, it will display if your system has been infected.
  • Save the scan results as a Text file ... save it to your desktop.
  • Copy and paste the saved scan results file in your next reply.

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#12 -M-A-R-K-

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Posted 14 May 2009 - 09:33 AM

I ran Kaspersky Online Scanner and it found nothing..

But then my friend came round with a USB ouse and it seems to be working now

Thanks for all your help guys

#13 quietman7

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Posted 14 May 2009 - 09:43 AM

I thought it was probably the mouse but it didn't hurt to do a few scans to ensure your system was clean.
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