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Applications stop working randomly.


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2 replies to this topic

#1 Jon Orton

Jon Orton

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Posted 11 May 2009 - 11:27 AM

I have recently bought (a month old) a dell inspiron 1545 laptop with Vista home premium. For no apparent reason whilst i am browsing the internet, on firefox, many of the applications 'stop working' and close. Including windows explorer, which is a bit frustrating. I just use the 'run' function in taskmanager to start explorer again and then everything goes back to how it was. Alps pointing device also stops and the scroll function doesn't work thereafter until the computer is restarted. I have just changed the theme to classic to save battery life. It seems to happen at least once every time i use the laptop and at no particular time or webpage. I have got the event viewer thingy showing which applications stopped and when, hope someone can help. Thanks in advance! (also if i go into the control panel the same thing will happen and explorer will shut down, this happens whenever i go into the control panel)

Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:19
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application explorer.exe, version 6.0.6001.18164, time stamp 0x4907e242, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc000001d, fault offset 0x00da1d50, process id 0x1250, application start time 0x01c9d24bda03fdaf.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:18
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application crashreporter.exe, version 1.9.0.3399, time stamp 0x49f0fe5e, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0x1094, application start time 0x01c9d24bd6ee322f.

Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:18
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application WLTRAY.EXE, version 5.10.38.30, time stamp 0x491a4a40, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00e0000f, process id 0xb9c, application start time 0x01c9d24bd54eb2ff.

Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application MSASCui.exe, version 1.1.1600.0, time stamp 0x47918de2, faulting module MSASCui.exe, version 1.1.1600.0, time stamp 0x47918de2, exception code 0xc0000096, fault offset 0x000b1d50, process id 0xbd0, application start time 0x01c9d24a45fd346f.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application taskeng.exe, version 6.0.6001.18000, time stamp 0x47918ceb, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0xb6c, application start time 0x01c9d24baa852d6f.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application Explorer.EXE, version 6.0.6001.18164, time stamp 0x4907e242, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da2000, process id 0x378, application start time 0x01c9d24a4506032f.

Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application cfp.exe, version 3.8.248.474, time stamp 0x49a454ce, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc000001d, fault offset 0x00da1d53, process id 0xe8c, application start time 0x01c9d24a476f13ef.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application taskeng.exe, version 6.0.6001.18000, time stamp 0x47918ceb, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0x6c8, application start time 0x01c9d24a44e77eaf.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application pctsTray.exe, version 6.1.0.21, time stamp 0x493ca160, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0xdc0, application start time 0x01c9d24a4688847f.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application Apoint.exe, version 7.0.101.224, time stamp 0x489319c8, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0xfd8, application start time 0x01c9d24a4612912f.

Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application ApMsgFwd.exe, version 7.0.0.21, time stamp 0x47e39caf, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0x310, application start time 0x01c9d24a48dfe1ff.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application Apntex.exe, version 7.0.1.29, time stamp 0x47205288, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0x3b0, application start time 0x01c9d24a4a29a00f.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application HidFind.exe, version 7.0.0.27, time stamp 0x486838aa, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0xb00, application start time 0x01c9d24a4a27f25f.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:11
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application igfxpers.exe, version 7.14.10.1576, time stamp 0x48eb8309, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0x120, application start time 0x01c9d24a4786ba9f.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:10
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application WLTRAY.EXE, version 5.10.38.30, time stamp 0x491a4a40, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0xdd8, application start time 0x01c9d24a464e138f.

Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:10
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application igfxsrvc.exe, version 7.14.10.1576, time stamp 0x48eb8301, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0x5c4, application start time 0x01c9d24a479bf04f.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:10
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application IAAnotif.exe, version 8.2.0.1001, time stamp 0x48224ad2, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0xc10, application start time 0x01c9d24a4664f6ef.


Log Name: Application
Source: Application Error
Date: 11/05/2009 16:19:10
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Jon-PC
Description:
Faulting application sttray.exe, version 1.0.6124.0, time stamp 0x49237c91, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x00da1d50, process id 0xc04, application start time 0x01c9d24a477d44bf.

Edited by Jon Orton, 11 May 2009 - 05:40 PM.


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#2 rcmck

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Posted 12 May 2009 - 06:51 PM

So this computer is second hand? Do you know if it has the Service Pack 1 Update yet? Also did you get the windows install disk with it? If not do you have a vista disk around? I would start with the system file checker to see if any system files are corrupt. With a vista disk inserted open a run dialog box type "sfc /scannow" (no quotes) and wait for the check to complete. Also you said that this happens when you open control panel. Try opening individual .cpl's to see which one is causing the problem, navigate to system32, search for *.cpl and open each one individually, and see which one causes a crash. Also you can check the firfox crash reports by typing about:crashes in the address bar of FF to see if you can gather an useful info , to me though it seems like a coincidence that you just happen to be using FF at the time since it also occurs when opening the CP.

#3 Jon Orton

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Posted 15 May 2009 - 03:01 PM

Thankyou for your help, i ran the sfc /scannow and found a corrupt file, replaced the file with a clean 1 and the scan came up with no problems, my laptop hasn't crashed since (so fingers crossed!!!!)




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