Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Sound Problems with Hp Pavalion laptop after installing service pack 3


  • Please log in to reply
8 replies to this topic

#1 Blaron

Blaron

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:07:29 AM

Posted 11 May 2009 - 10:35 AM

I am working on a HP pavilion dv5030us laptop. The operating system is windows xp media center edition. After updating to service pack 3 the sound is garbled. It will play for a while then it starts skipping like a bad cd. Also AVG anti-virus software was installed to. I believe the problem is with service pack 3 however.
Steps I took
1. I downloaded the sound driver from HP site.(that didn't work)
2. I tried updating the drivers in device manager.(That didn't work)
SO I am not sure if this make has a built in sound card or not but any advice would be very helpful. Thanks
Blaron

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:29 AM

Posted 11 May 2009 - 01:33 PM

Go to Device Manager...what do you see?

In any case...uninstall the audio entries under Sound, Video, & Game Controller...then try installing the sound drivers.

If it's a laptop...it has onboard sound :thumbsup:.

Louis

#3 Blaron

Blaron
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:07:29 AM

Posted 11 May 2009 - 09:07 PM

Thanks for the help. I deleted the files but I don't have the installation CD any clue where I can get the drivers from. Thanks Maybe microsoft or HP website. Just wanted some clarity.

#4 hamluis

hamluis

    Moderator


  • Moderator
  • 55,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:29 AM

Posted 12 May 2009 - 06:30 AM

http://h10025.www1.hp.com/ewfrf/wc/softwar...product=1818479

All drivers for your laptop are at above.

Louis

#5 Blaron

Blaron
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:07:29 AM

Posted 12 May 2009 - 06:55 AM

Thanks 

#6 Blaron

Blaron
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:07:29 AM

Posted 12 May 2009 - 07:05 AM

Hey Louis thanks for your help I installed the driver and it is still chopping sounding. I thought about taking off service pack 3 and maybe re-installing. Another problem i deleted all the other Audio Codecs. I beleive they had .dll files in the. This is not the driver on HP's site. And I don't have the XP CD do you know where I can get the files from or have any suggestions. Thanks

#7 hamluis

hamluis

    Moderator


  • Moderator
  • 55,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:06:29 AM

Posted 12 May 2009 - 07:16 AM

You don't need the Windows codecs...you can download/install other packages.

http://www.google.com/search?hl=en&q=k...s&oq=klite+

But...http://www.microsoft.com/windows/windowsmedia/player/faq/codec.mspx

What Exactly is 'Codec', and Why Would I Ever Need It - http://netforbeginners.about.com/od/multimedia/f/codec.htm

Louis

#8 Blaron

Blaron
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:07:29 AM

Posted 12 May 2009 - 11:19 AM

Thanks I will try this when I get home. I installed the driver but still no success.

#9 Blaron

Blaron
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:07:29 AM

Posted 12 May 2009 - 06:31 PM

Hey Louis I tried removing the drivers an re-installing but the problem is still there. Do you have nymore suggestions. thanks for the help.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users