However, it did not fix the issue because I noticed that every time I opened a file folder in Windows, an Internet Explorer window would pop up (and not load anything).
So I decided to run Spybot Search and Destroy to see if I had any spyware on my computer. It found 14 items. I clicked the "fix" button and about 1/3 of the way through, the program just hung my entire computer. I tried to end the application with program manager, but it took several attempts until it ended the program.
Then I restarted my computer, thinking that after it restarted, I could re-run Spybot S&D and have it "fix" everything again. However, after the restart, everything was very very slow to load (if it loaded at all). Even file folders took a very very long time to open. I also forgot to mention that when I restarted, both the regular windows shutdown and ctrl+alt+del didn't work. I had to do a manual shutdown by holding down the power button until it turned off.
Now I'm not sure what to do (I know I need to get rid of the spyware, also back up any important files and possibly wipe out the HD), but how do I do all that (especially back up my files) if everything is slow to load, if it even loads at all.
Help/ suggestions are greatly appreciated. TIA
Edited by sail0rm00n, 11 May 2009 - 10:08 AM.