MSN Photo Virus

Hello,

I received a message from a know contact on my msn with a link to what looked like a picture and I stupidly clicked on this link. No photo though!

Then a started noticing that my msn kept logging of and saying that I was logged on to a different location (which could not be unless someone/something else was loggin on as me).

Then another contact of mine said that I had a virus and that they had just received the same message with the supposed link to a photo, but that they new it was a virus.

I have since installed a 'msn virus removal' from another site and run a scan which did not pick up on any virus. I am now unsure if the virus has been removed or not! How can I check it has been removed and if it hasn't, how can I remove it? Help!


DDS (Ver_09-03-16.01) - NTFSx86
Run by virginia.sampaio at 14:09:01.11 on 11/05/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.266 [GMT 1:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Documents and Settings\virginia.sampaio\Local Settings\Temporary Internet Files\Content.IE5\CTIVKIYI\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/ig?hl=en&source=iglk
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Click-to-Call BHO: {5c255c8a-e604-49b4-9d64-90988571cecb} - c:\program files\windows live\messenger\wlchtc.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Recguard] c:\windows\sminst\Recguard.exe
mRun: [Scheduler] c:\windows\sminst\Scheduler.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15-3.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.co.uk/s/v/43.11/uploader2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-2-5 324232]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-2-5 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-12-21 186016]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-12-21 177824]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-7-14 1730288]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20070605.024\naveng.sys [2007-6-5 77688]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20070605.024\navex15.sys [2007-6-5 852824]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-12-21 83616]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-11-18 33752]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-7-14 124656]

=============== Created Last 30 ================

2009-05-11 13:25 118,784 a------- c:\windows\system32\chg.exe
2009-05-11 12:58 <DIR> --d----- c:\program files\AxBx
2009-05-11 10:55 81,924 -------- c:\windows\system32\drivers\VC4CB104.SYS
2009-05-11 10:55 <DIR> --d----- c:\program files\REGSHAVE
2009-05-11 10:55 65,536 -------- c:\windows\system32\FINFCHECK.dll
2009-05-11 10:55 45,056 -------- c:\windows\system32\FINFCOPY.dll
2009-05-11 10:55 69,632 -------- c:\windows\system32\FREGSHEX.DLL
2009-05-11 10:55 45,056 -------- c:\windows\system32\FCLKBTN.DLL
2009-04-16 13:17 <DIR> --d----- C:\RCSFiles
2009-04-16 08:40 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-04-16 08:40 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-04-16 08:40 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-04-16 08:40 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-04-16 08:40 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-04-16 08:40 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-04-16 08:40 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-04-16 08:40 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-04-16 08:40 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-16 08:40 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-04-16 08:37 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-04-16 08:37 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-04-16 08:37 2,560 -------- c:\windows\system32\xpsp4res.dll

==================== Find3M ====================

2009-03-21 15:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-10 22:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
2009-03-10 22:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
2009-03-06 15:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-03 01:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-03 01:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-28 05:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 11:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 11:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 06:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-19 15:17 1,682 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-09-11 17:06 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091120080912\index.dat

============= FINISH: 14:09:32.66 ===============

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.com
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K