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IE and Firefox cannot connect, Opera is okay


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2 replies to this topic

#1 eosh808

eosh808

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Posted 11 May 2009 - 08:12 AM

DDS (Ver_09-03-16.01) - NTFSx86
Run by paticia robles at 3:06:36.51 on Mon 05/11/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.478.31 [GMT -10:00]

AV: AntiVir Desktop *On-access scanning enabled* (Outdated)
AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Ahead\ODD Toolkit\DVDTray.exe
C:\Program Files\InterVideo\Common\Bin\WinRemote.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sandisk\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Opera\opera.exe
C:\PROGRA~1\MICROS~4\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\trend micro\HijackThis\HijackThis.exe
C:\Documents and Settings\paticia robles\Local Settings\Application Data\Opera\Opera\profile\cache4\temporary_download\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=laptop
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FCB7FAC4-1832-4673-8E9A-488D2759C7E3} - No File
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [EPSON Stylus Photo R220 Series] "c:\windows\system32\spool\drivers\w32x86\3\E_FATIAIA.EXE" /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe" -startup
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [IgfxTray] "c:\windows\system32\igfxtray.exe"
mRun: [HotKeysCmds] "c:\windows\system32\hkcmd.exe"
mRun: [Home Theater SchSvr] "c:\program files\common files\intervideo\schsvr\SchSvr.exe"
mRun: [eabconfg.cpl] "c:\program files\hpq\quick launch buttons\EabServr.exe" /Start
mRun: [DVDTray] "c:\program files\ahead\odd toolkit\DVDTray.exe"
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [WINREMOTE] "c:\program files\intervideo\common\bin\WinRemote.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [SynTPLpr] "c:\program files\synaptics\syntp\SynTPLpr.exe"
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [NeroFilterCheck] "c:\windows\system32\NeroCheck.exe"
mRun: [KernelFaultCheck] "c:\windows\system32\dumprep.exe" 0 -k
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wincin~1.lnk - c:\program files\sandisk\common\bin\WinCinemaMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\patici~1\applic~1\mozilla\firefox\profiles\a7xg4sd4.default\
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-5-11 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-5-11 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-5-11 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-4-6 55640]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-11-17 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-3 101936]
S3 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20081217.050\NAVENG.SYS [2008-12-18 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20081217.050\NAVEX15.SYS [2008-12-18 876112]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-5-1 1245064]

=============== Created Last 30 ================

2009-05-11 00:37 <DIR> --d----- c:\program files\Avira
2009-05-11 00:37 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-05-08 01:58 <DIR> --dsh--- c:\documents and settings\paticia robles\IECompatCache
2009-05-08 01:57 <DIR> --dsh--- c:\documents and settings\paticia robles\PrivacIE
2009-05-08 01:57 <DIR> --dsh--- c:\documents and settings\paticia robles\IETldCache
2009-05-08 01:48 <DIR> --d----- c:\windows\ie8updates
2009-05-08 01:43 <DIR> -cd-h--- c:\windows\ie8
2009-05-08 01:40 102,400 -------- c:\windows\system32\dllcache\iecompat.dll
2009-05-07 23:19 <DIR> --d----- c:\program files\BearShare
2009-04-15 20:44 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-04-15 20:44 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-04-15 20:44 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-04-15 20:44 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-04-15 20:44 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-04-15 20:44 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-04-15 20:44 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-15 20:44 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-04-15 20:44 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-04-15 20:44 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-04-15 20:43 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 20:43 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 20:43 215,552 -------- c:\windows\system32\dllcache\wordpad.exe

==================== Find3M ====================

2009-05-09 16:17 87,608 a------- c:\docume~1\patici~1\applic~1\inst.exe
2009-05-09 16:17 47,360 a------- c:\docume~1\patici~1\applic~1\pcouffin.sys
2009-03-30 11:05 81,984 a------- c:\windows\system32\bdod.bin
2009-03-24 16:08 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-03-21 04:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-08 14:09 638,816 a------- c:\windows\system32\dllcache\iexplore.exe
2009-03-08 14:09 391,536 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-03-08 04:41 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-03-08 04:39 11,063,808 a------- c:\windows\system32\dllcache\ieframe.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\dllcache\wininet.dll
2009-03-08 04:34 1,206,784 a------- c:\windows\system32\dllcache\urlmon.dll
2009-03-08 04:34 236,544 a------- c:\windows\system32\dllcache\webcheck.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\dllcache\licmgr10.dll
2009-03-08 04:34 105,984 a------- c:\windows\system32\dllcache\url.dll
2009-03-08 04:34 193,536 a------- c:\windows\system32\dllcache\msrating.dll
2009-03-08 04:34 109,568 a------- c:\windows\system32\dllcache\occache.dll
2009-03-08 04:33 759,296 a------- c:\windows\system32\dllcache\VGX.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 18,944 -------- c:\windows\system32\dllcache\corpol.dll
2009-03-08 04:33 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-03-08 04:33 726,528 a------- c:\windows\system32\dllcache\jscript.dll
2009-03-08 04:33 229,376 a------- c:\windows\system32\dllcache\ieaksie.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\dllcache\vbscript.dll
2009-03-08 04:33 125,952 a------- c:\windows\system32\dllcache\ieakeng.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\dllcache\admparse.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-03-08 04:32 163,840 a------- c:\windows\system32\dllcache\ieakui.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\dllcache\iesetup.dll
2009-03-08 04:32 55,808 a------- c:\windows\system32\dllcache\iernonce.dll
2009-03-08 04:32 128,512 a------- c:\windows\system32\dllcache\advpack.dll
2009-03-08 04:32 94,720 a------- c:\windows\system32\dllcache\inseng.dll
2009-03-08 04:32 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-03-08 04:32 1,985,024 a------- c:\windows\system32\dllcache\iertutil.dll
2009-03-08 04:32 611,840 a------- c:\windows\system32\dllcache\mstime.dll
2009-03-08 04:24 68,608 a------- c:\windows\system32\dllcache\hmmapi.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\dllcache\msls31.dll
2009-03-08 04:11 445,952 a------- c:\windows\system32\dllcache\ieapfltr.dll
2009-03-06 04:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-03 12:18 73,728 a------- c:\windows\system32\RtNicProp32.dll
2009-02-26 00:59 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-25 01:28 2,864 a------- c:\windows\system32\winsock.dll
2009-02-25 01:28 2,864 a------- c:\windows\system32\dllcache\winsock.dll
2009-02-20 08:09 133,120 a------- c:\windows\system32\dllcache\extmgr.dll
2009-02-20 00:20 13,824 a------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-10 14:27 5,558 a------- c:\docume~1\patici~1\applic~1\wklnhst.dat

============= FINISH: 3:07:19.00 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 26 May 2009 - 05:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 30 May 2009 - 04:37 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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