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Help QQ


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7 replies to this topic

#1 cookiel

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Posted 11 May 2009 - 07:11 AM

My computer is acting weird. Everything works fine for some minutes after start, but then it all crashes. ( NOT RESPONDING)
1 min later I can continue where it crashed, even my backround crashes, and because of vista it turns white.
Nothing works in the small period, but I can still move my mouse.
I don't know what's happening so hopefully u can help me.

EDIT: It's the same in safe mode.

Thanks in advance =)

Edited by cookiel, 11 May 2009 - 07:11 AM.


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#2 quietman7

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Posted 11 May 2009 - 09:57 AM

The symptoms you describe could be symptomatic of a variety of things to include hardware/software issues, overheating caused by a failed processor fan, bad memory (RAM), failing or underpowered power supply, CPU overheating, motherboard, video card, faulty or unsigned device drivers, CMOS battery going bad, BIOS and firmware problems, dirty hardware components, programs hanging or unresponsive in the background, and even malware. If the computer is overheating, it usually begins to shutdown/restart on a more regular basis. If you're not finding any malware then its sounds like one of the latter problems.

Note: Some video cards can generate such intense heat while playing games with high quality graphics that they require a separate cooling system. If the fan fails after wear and tear with age, the video processor will not be far behind and your system may start crashing..

When Windows detects a problem from which it cannot recover, it displays Stop Error Messages which contain specific information that can help diagnose and resolve the problem detected by the Windows kernel. An error message can be related to a broad number of problems such as driver conflicts, hardware issues, read/write errors, and software malfunctions and malware. In Windows XP, the default setting is for the computer to reboot automatically when a fatal error or crash occurs. You may not see the error code because the computer reboots too fast.

An easier alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message when it happens - this is also known as the Blue Screen Of Death (BSOD). To change the recovery settings and Disable Automatic Rebooting, go to Start > Run and type: sysdm.cpl
Click Ok or just press WINKEY + Pause/Break keys to bring up System Properties.
  • Go to the Advanced tab and under "Startup and Recovery", click on the "Settings" button and go to "System failure".
  • Make sure "Write an event to the system log" is checked and that "Automatically restart" is unchecked.
  • Click "OK" and reboot for the changes to take effect.
Vista users can refer to these instructions: How To Disable the Automatic Restart on System Failure in Windows Vista.

Doing this won't cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with an error code and other information to include file(s) that may be involved which will allow you to better trace your problem. Write down the full error code and the names of any files/drivers listed, then provide that information in your next reply so we can assist you with investigating the cause.

Edited by quietman7, 11 May 2009 - 09:59 AM.

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#3 cookiel

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Posted 13 May 2009 - 01:53 PM

my father is doing som scans to see if some drivers aren't working or something. And the computer never restarts by itself

#4 quietman7

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Posted 13 May 2009 - 02:18 PM

Thanks for the update.
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#5 cookiel

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Posted 22 August 2009 - 07:51 AM

/bump :thumbsup:

We ended up replacing the harddisk, it acctually worked, but after a couple of months it returned to the old behaviour.
We thought it could have some corrupt memory (or whatever)
so we took out 1g and the computer worked like it should, but now again it has started chrashing..

Cookiel =)

#6 DaChew

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Posted 22 August 2009 - 12:12 PM

Have you given the inside of the case a good cleaning? Is it dirty? Have you looked in bios for some voltage readings to check for a weak power supply?
Chewy

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#7 cookiel

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Posted 22 August 2009 - 01:41 PM

Have you given the inside of the case a good cleaning? Is it dirty? Have you looked in bios for some voltage readings to check for a weak power supply?


The inside is clean for sure :thumbsup:

BUT when I was playing sometime ago, the computer crashed as usual, but my power supply smelled burnt, but it was working.

#8 DaChew

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Posted 22 August 2009 - 02:31 PM

Sounds like the power supply, be careful, a bad one can take other components with it as it dies.
Chewy

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