My mom's computer has contracted this program some how and i cant seem to get rid of it. What it does is pop up a window that says it has discovered keyloggers and/or spyware and you should activate the security software. When you click the button it asks for credit card info. I had 1 like this on another computer before and was able to find info on how to delete it with no problems. This one, however, will not let me run any system utilities what so ever. when ever i try to open the task manager or run regedit or the command prompt or anything it gives me a small dialog window that says that it was unable to run the program because "the file is infected" or something like that. Likewise if i try to download any Anti-Spyware software it wont let it install and gives a similar dialog window about the file being "infected". Can someone Please help me with this?