Security System Version 4.51

My mom's computer has contracted this program some how and i cant seem to get rid of it.  What it does is pop up a window that says it has discovered keyloggers and/or spyware and you should activate the security software.  When you click the button it asks for credit card info.  I had 1 like this on another computer before and was able to find info on how to delete it with no problems.  This one, however, will not let me run any system utilities what so ever.  when ever i try to open the task manager or run regedit or the command prompt or anything it gives me a small dialog window that says that it was unable to run the program because "the file is infected" or something like that.  Likewise if i try to download any Anti-Spyware software it wont let it install and gives a similar dialog window about the file being "infected".  Can someone Please help me with this?

Try renaming mbam-setup.exe to victek.exe and installing. if it does follow the instructions below and post a log:
Malwarebytes Anti-Malware

• Double-click on mbam-setup.exe or viktek.exe if you renamed it to that to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
• Update Malwarebytes' Anti-Malware
• Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here or here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Please be sur eto include a log into your next post.

Edited by RavenPhoenix, 11 May 2009 - 12:22 AM.

If mbam won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

Hi, I have the same problem as ronfox..
I tried to install MBAM with the renaming of the files as garmanma recommended, but SPV 4.51 still says that the file is infected and that the application cannot be executed..

Help me please

Welcome to BC sjorsvdm

If you have an issue or problem you would like to discuss, please start your own topic. Doing that will help to avoid the confusion that often occurs when trying to help two or more members at the same time in the same thread. Even if your problem is similar to the original poster's problem, the solution could be different based on the kind of hardware, software, system requirements, etc. you are using and the presence of other malware. Further, posting for assistance in someone else's topic is not considered proper forum etiquette.

Thanks for your cooperation.
The BC Staff