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Infected with Backdoor.Tidserv and W32.Tidserv.G


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2 replies to this topic

#1 mooncomp1234

mooncomp1234

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Posted 10 May 2009 - 11:06 PM

I'm having trouble getting rid of these viruses permanently. I'll clean things up with Symantec, but within half a day or so I'll be hit with them once more. My computer has crashed a few times -- I got a blue screen telling me that the computer was performing a physical memory dump, and that I needed to restart.

Although my computer doesn't seem to be infected by it now, Symantec was dealing earlier with W32.Randex.gen.

I'm also attaching the risk history recorded by Symantec. (It's comma-delimited.)

Thank you for your help!

DDS (Ver_09-03-16.01) - NTFSx86
Run by Ashton at 23:47:36.78 on Sun 05/10/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1293 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Brownie\BrstsWnd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Ashton\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://eeepc.asus.com/global
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [ETDWare] c:\program files\elantech\ETDCtrl.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [BrStsWnd] c:\program files\brownie\BrstsWnd.exe Autorun
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
StartupFolder: c:\docume~1\ashton\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{a7091e1d-36a4-47f1-a739-173cc341414f}\Icon3E5562ED7.ico
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: NameServer = 85.255.112.95,85.255.112.171
TCP: {832A6089-B0E3-4A7C-B08F-0A84639C959E} = 85.255.112.95,85.255.112.171
TCP: {8B17F575-A071-49A1-8AF2-8EC4092CFAD1} = 85.255.112.82,85.255.112.152
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ashton\applic~1\mozilla\firefox\profiles\hfvxsc9n.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.nytimes.com
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-11-21 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-11-21 169576]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-2-19 55136]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2008-12-4 226640]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-3-14 1816768]
R3 AsusACPI;ASUS ACPI Driver;c:\windows\system32\drivers\ASUSACPI.SYS [2009-2-19 10752]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-5-8 101936]
R3 Ktp;Elantech Smart-Pad;c:\windows\system32\drivers\ETD.sys [2008-7-31 93696]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090510.003\naveng.sys [2009-5-10 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090510.003\navex15.sys [2009-5-10 876144]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-2-19 1684736]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2008-12-8 533344]
S3 GoogleDesktopManager-092308-165331;Google Desktop Manager 5.8.809.23506;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-5-9 30192]
S3 L1e;Miniport Driver for Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1e51x86.sys [2008-11-4 38400]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-3-14 116416]

=============== Created Last 30 ================

2009-05-09 23:13 <DIR> --d----- c:\program files\Trend Micro
2009-05-09 20:38 <DIR> --d----- c:\docume~1\ashton\applic~1\Antispyware
2009-05-09 19:58 0 a------- c:\windows\control.ini
2009-05-09 15:42 <DIR> --d----- c:\docume~1\ashton\applic~1\OpenOffice.org
2009-05-09 15:40 <DIR> --d----- c:\program files\JRE
2009-05-09 15:40 <DIR> --d----- c:\program files\OpenOffice.org 3
2009-05-09 15:40 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-09 15:40 73,728 a------- c:\windows\system32\javacpl.cpl
2009-05-09 14:56 65,536 ---shr-- c:\windows\system32\rundll87.exe
2009-05-09 14:56 258 ---shr-- C:\autorun.inf
2009-05-09 14:11 0 a------- c:\windows\VPC32.INI
2009-05-09 10:32 <DIR> --d----- c:\windows\system32\PreInstall
2009-05-09 02:50 <DIR> --d----- c:\documents and settings\ashton\Bluetooth Software
2009-05-09 02:50 <DIR> --d----- c:\documents and settings\Ashton
2009-05-09 02:28 <DIR> --d----- c:\program files\VideoLAN
2009-05-08 17:30 410 a------- c:\windows\BRWMARK.INI
2009-05-08 17:30 34 a------- c:\windows\system32\BD2170W.DAT
2009-05-08 17:30 146 a------- c:\windows\BRVIDEO.INI
2009-05-08 17:30 0 a------- c:\windows\brmx2001.ini
2009-05-08 17:30 77,824 -------- c:\windows\system32\brlmw03a.dll
2009-05-08 17:30 114 -------- c:\windows\system32\brlmw03a.ini
2009-05-08 17:30 9,853 a------- c:\windows\HL-2170W.INI
2009-05-08 17:30 <DIR> --d----- c:\program files\Brownie
2009-05-08 17:30 176,128 a------- c:\windows\system32\BROSNMP.DLL
2009-05-08 17:30 94,208 a------- c:\windows\system32\BRRBTOOL.EXE
2009-05-08 17:30 24,223 a------- c:\windows\system32\BRLM03A.DLL
2009-05-08 17:30 <DIR> --d----- c:\program files\Brother
2009-05-08 17:30 192,512 -------- c:\windows\system32\Pdrvinst.dll
2009-05-08 17:22 289 a------- c:\windows\Brownie.ini
2009-05-08 16:44 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2009-05-08 16:17 <DIR> --d----- c:\program files\uTorrent
2009-05-08 16:16 <DIR> --d----- c:\docume~1\ashton\applic~1\uTorrent
2009-05-08 15:42 <DIR> --d----- C:\Win98 Driver
2009-05-08 15:22 110,952 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-05-08 15:22 48,768 a------- c:\windows\system32\S32EVNT1.DLL
2009-05-08 15:22 8,014 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-05-08 15:22 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-05-08 15:21 <DIR> --d----- c:\program files\Symantec
2009-05-08 15:21 <DIR> --d----- c:\program files\Symantec AntiVirus
2009-05-08 15:21 <DIR> --d----- c:\program files\common files\Symantec Shared
2009-05-08 15:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-05-08 15:20 <DIR> --d----- c:\windows\Internet Logs
2009-05-08 15:19 125,328 a------- c:\windows\system32\drivers\dne2000.sys
2009-05-08 15:19 106,768 a------- c:\windows\system32\dneinobj.dll
2009-05-08 15:19 <DIR> --d----- c:\program files\common files\Deterministic Networks
2009-05-08 15:19 <DIR> --d----- c:\program files\Cisco Systems
2009-05-08 15:18 1,594 a------- c:\windows\VPNInstall.MIF
2009-05-08 15:15 5,632 a------- c:\windows\system32\ptpusb.dll
2009-05-08 15:15 159,232 a------- c:\windows\system32\ptpusd.dll
2009-05-08 15:15 15,104 ac------ c:\windows\system32\dllcache\usbscan.sys
2009-05-08 15:15 15,104 a------- c:\windows\system32\drivers\usbscan.sys
2009-05-08 14:57 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-05-08 14:57 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-05-08 14:57 <DIR> --d----- c:\program files\iPod
2009-05-08 14:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-08 14:57 <DIR> --d----- c:\program files\iTunes
2009-05-08 14:56 <DIR> --d----- c:\program files\Bonjour
2009-05-08 14:55 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-05-08 14:55 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
2009-05-08 14:21 <DIR> --d----- c:\windows\system32\NtmsData
2009-05-08 13:56 <DIR> --d----- c:\windows\system32\SoftwareDistribution

==================== Find3M ====================

2009-05-08 14:29 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-02-21 12:51 303,104 a------- c:\windows\INSTALLEEE.EXE
2009-02-21 12:51 40,960 a------- c:\windows\uvcrecordfix.exe
2009-02-21 12:51 24,576 a------- c:\windows\Sleep.exe
2009-02-13 04:59 17,508,864 a------- c:\windows\RTHDCPL.EXE
2008-05-07 04:34 15,523,560 a------- c:\program files\U1 Setup.exe

============= FINISH: 23:48:18.43 ===============

Attached Files



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#2 Orange Blossom

Orange Blossom

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Posted 26 May 2009 - 01:04 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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#3 Orange Blossom

Orange Blossom

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Posted 05 June 2009 - 07:04 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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