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am i infected?


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#1 jmartens2

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Posted 10 May 2009 - 10:12 PM

hello all and thanks for being kind enough to share your time with me.
it seem i have been infected with an undesirable piece of software.
it redirects my google searches to god knows where.
in my status bar i see alot of flashing mostly saying things like www.click check.ru or google redirect or other strange
things.
i've tried spybot and malwarebytes anti malware it seems to find things and it sez its been removed but upon
running the software to double check, it reports the same stuff again.
i've also found in msconfig under startup is some entries to protect, autocheck, some rundll32 objects.
i unchecked these entries and they keep coming back.
i've checked and removed items linked to
-iwmpevents in the registry but that didn't help.
please i need some help with this one
thank you again for sharing your time

Edited by jmartens2, 10 May 2009 - 10:14 PM.


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#2 boopme

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Posted 10 May 2009 - 10:30 PM

Hi first disable Spybot temporarily. then
Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


NEXT Run ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 jmartens2

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Posted 13 May 2009 - 09:10 AM

sorry ii 've just gotten the time to answer
i ran mbam heres the log
Malwarebytes' Anti-Malware 1.36
Database version: 2102
Windows 5.1.2600 Service Pack 3
5/9/2009 9:21:06 PM
mbam-log-2009-05-09 (21-21-06).txt
Scan type: Full Scan (C:\|)
Objects scanned: 149023
Time elapsed: 15 minute(s), 0 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 15
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
C:\WINDOWS\system32\autochk.dll (Worm.Autorun) -> Delete on reboot.
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c2ba40a1-74f3-42bd-f434-12345a2c8953} (Trojan.Ertfor) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c2ba40a1-74f3-42bd-f434-12345a2c8953} (Trojan.Ertfor) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\cs41275 (Malware.Trace) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Worm.Autorun) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Worm.Autorun) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
C:\Documents and Settings\jmartens\Application Data\pidle (Trojan.Agent) -> Quarantined and deleted successfully.
Files Infected:
C:\WINDOWS\system32\autochk.dll (Worm.Autorun) -> Delete on reboot.
C:\Documents and Settings\LocalService\protect.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\Documents and Settings\jmartens\protect.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\Documents and Settings\jmartens\Start Menu\Programs\Startup\ChkDisk.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\WINDOWS\pss\ChkDisk.dllStartup (Worm.Autorun) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\protect.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup\ChkDisk.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\msb.dll (Worm.Autorun) -> Quarantined and deleted successfully.
C:\Documents and Settings\jmartens\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\Common\helper.sig (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\jmartens\Local Settings\Temp\nsrbgxod.bak (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\Temp\nsrbgxod.bak (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ak1.exe (Virus.Virut) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winglsetup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lmn_setup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

now heres the sas log
SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 05/11/2009 at 11:27 AM
Application Version : 4.26.1002
Core Rules Database Version : 3868
Trace Rules Database Version: 1816
Scan type : Complete Scan
Total Scan Time : 01:25:32
Memory items scanned : 233
Memory threats detected : 0
Registry items scanned : 5156
Registry threats detected : 2
File items scanned : 44418
File threats detected : 6
Trojan.Fake-Alert/Trace
C:\Documents and Settings\jmartens\Local Settings\Temporary Internet Files\fbk.sts
Rogue.Component/Trace
HKU\S-1-5-21-2750970882-2535006203-2322599654-1009\Software\Microsoft\FIAS4018
HKU\S-1-5-21-2750970882-2535006203-2322599654-1009\Software\Microsoft\FIAS4057
Trojan.Unknown Origin
C:\DOCUMENTS AND SETTINGS\JMARTENS\APPLICATION DATA\6F3623E9B3B1CB
C:\DOCUMENTS AND SETTINGS\JMARTENS\APPLICATION DATA\F0FAC1D6AF88AA
Rogue.FakeAlert/Wallpaper
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\4J9QMRK7\WARNING[1].GIF
Trace.Known Threat Sources
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\CV1L0JBO\winlogon[1].htm
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YNFJM45I\loads[1].htm

just for the sake of trying i ran the whole procedure again
Malwarebytes' Anti-Malware 1.36
Database version: 2116
Windows 5.1.2600 Service Pack 3
5/12/2009 8:43:14 AM
mbam-log-2009-05-12 (08-43-14).txt
Scan type: Quick Scan
Objects scanned: 99325
Time elapsed: 2 minute(s), 21 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 05/12/2009 at 10:17 AM
Application Version : 4.26.1002
Core Rules Database Version : 3887
Trace Rules Database Version: 1835
Scan type : Complete Scan
Total Scan Time : 01:25:29
Memory items scanned : 236
Memory threats detected : 0
Registry items scanned : 5151
Registry threats detected : 0
File items scanned : 44434
File threats detected : 0

everything works but i keep getting a trojan listing when i run spybot s&d of a win32.tdss.rtk
can you help with this?
please be patient i work 12 hours a day when called upon
i will reply as soon as possible
again thank you for your time

#4 quietman7

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Posted 13 May 2009 - 10:32 AM

You did not update as boopme asked you to.

Your Malwarebytes Anti-Malware log indicates you are using an outdated database version. Please update it through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install.Your database shows 21xx. Last I checked it was 2121.

Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating, is to install MBAM on a clean computer, launch the program, update through MBAM's interface, copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#5 jmartens2

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Posted 13 May 2009 - 03:47 PM

sorry didn't realize my mistake
Malwarebytes' Anti-Malware 1.36
Database version: 2126
Windows 5.1.2600 Service Pack 3

5/13/2009 2:32:31 PM
mbam-log-2009-05-13 (14-32-31).txt

Scan type: Quick Scan
Objects scanned: 100075
Time elapsed: 2 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/13/2009 at 03:25 PM

Application Version : 4.26.1002

Core Rules Database Version : 3891
Trace Rules Database Version: 1839

Scan type : Complete Scan
Total Scan Time : 00:37:42

Memory items scanned : 267
Memory threats detected : 0
Registry items scanned : 5176
Registry threats detected : 0
File items scanned : 44488
File threats detected : 2

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\system@server.iad.liveperson[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@server.iad.liveperson[3].txt
thanks for your help

#6 jmartens2

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Posted 13 May 2009 - 07:31 PM

well it's back i no longer have control over internet explorer
what do i do next?

#7 boopme

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Posted 13 May 2009 - 07:36 PM

Let's run SDFix...

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 jmartens2

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Posted 14 May 2009 - 08:21 PM

here is the sdfix log

SDFix: Version 1.240
Run by jmartens on Thu 05/14/2009 at 01:25 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-14 13:31:07
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"="C:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX"
"C:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"="C:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\McAfee\\Managed VirusScan\\Agent\\myAgtSvc.exe"="C:\\Program Files\\McAfee\\Managed VirusScan\\Agent\\myAgtSvc.exe:*:Enabled:Managed Services Agent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"="C:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX"
"C:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"="C:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\McAfee\\Managed VirusScan\\Agent\\myAgtSvc.exe"="C:\\Program Files\\McAfee\\Managed VirusScan\\Agent\\myAgtSvc.exe:*:Enabled:Managed Services Agent"

Remaining Files :



Files with Hidden Attributes :

Mon 26 Jan 2009 1,740,632 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 26 Jan 2009 5,365,592 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"

Finished!

by the way ie came back after a reboot

#9 boopme

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Posted 14 May 2009 - 08:47 PM

So it's running well now? give it a day to be sure and let us know.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 jmartens2

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Posted 23 May 2009 - 10:53 AM

i want to thank you for your support
without your knowledge and patience, i would have never gotten my computer back
thank you again
you guys are the greatest

#11 boopme

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Posted 24 May 2009 - 08:05 PM

You're welcome...

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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