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Virus removal help - its crippling my antispyware programs!


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#1 trashcan7

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Posted 10 May 2009 - 06:08 PM

Hi! I have a Windows XP and I just got a virus from a bad download (yeah, I know, stupid of me, but too late for that.)

Anyways, the first time I started up my computer after getting this, it froze on the splash screen. Thankfully, I got to my desktop the second time around.

I noticed that Spybot S&D did not load up, even though the task manager showed the process apparently running. Actually, multiple instances of spybot running, since I clicked on the shortcut several times. Malwarebytes Anti-Malware doesn't do anything, and trying to run SUPERAntiSpyware produces an error message saying that it has encountered a problem and needs to close.
AVG is unable to update, even though my internet seems perfectly fine, except for the fact that I'm blocked from Malwarebytes' Anti-Malware and any website (and sometimes even redirected) containing the download for Malwarebytes and SUPERAntiSpyware.

I scanned my computer in safe mode using AVG, and it alerted me to a virus in autorun.inf as well as a Trojan horse FakeAlert.KH in some random temp file. AVG supposedly got rid of them, but I'm still having all these problems!

Edit: Actually, I was able to download Malwarebytes from majorgeeks.com, but reinstalling it didn't help at all.

Edited by trashcan7, 10 May 2009 - 06:37 PM.


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#2 boopme

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Posted 10 May 2009 - 07:29 PM

Hello let's try to get the MBAM log..

Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try this random renamer for MBAM
http://kixhelp.com/wr/files/mb/randmbam.exe
****
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 trashcan7

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Posted 10 May 2009 - 08:05 PM

Thanks for replying!

I was able to launch MBAM by renaming the .exe file. After running the scan, I can update both AVG and MBAM, but I still can't launch any of the antispyware programs without renaming the files.

Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

Also, what is the point of this? I got an error saying "RegSvr32 -- LoadLibrary ("mbamext.dll") failed - The specified module could not be found."


Here's the log:
___________________________

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

5/10/2009 5:54:34 PM
mbam-log-2009-05-10 (17-54-34).txt

Scan type: Quick Scan
Objects scanned: 75366
Time elapsed: 1 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\Lsass Service (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.85,85.255.112.180 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{d1713105-0690-4a4f-a06b-d5f1d7927fed}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.85,85.255.112.180 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.85,85.255.112.180 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{d1713105-0690-4a4f-a06b-d5f1d7927fed}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.85,85.255.112.180 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.85,85.255.112.180 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{d1713105-0690-4a4f-a06b-d5f1d7927fed}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.85,85.255.112.180 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\RECYCLER\S-8-8-15-100021444-100030824-100008029-8563.com (Trojan.Agent) -> Quarantined and deleted successfully.

#4 trashcan7

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Posted 10 May 2009 - 08:24 PM

And...I have another problem. twice in a row when booting up the computer, I got a BSOD. it didn't really say much other than what it usually says. And the thing is, I can't find the minidump files for them.

#5 boopme

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Posted 10 May 2009 - 09:35 PM

Ok that was that MBam could not update. try again. If it won't then rescan anyway,post new log.. We need to get more junk off and things should run smoother.
Do NOT run yet...Update MBAm if possible. Install ATF and SAS all are below..
Now we work on the DNS changer,,,,
Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds). If you don’t know the router's default password, you can look it up HERE.

However, if there are other Zlob-infected machines using the same router, they will need to be cleared with the above steps before resetting the router. Otherwise, the malware will simply go back and change the router's DNS settings. You also need to reconfigure any security settings you had in place prior to the reset. Check out this site HERE for video tutorials on how to properly configure your router's encryption and security settings. You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.

Once you have ran Malwarebytes' Anti-Malware on the infected system, and reset the router to its default configuration you can reconnect to the internet, and router.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode


Run ATF and SAS:

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 trashcan7

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Posted 13 May 2009 - 08:13 PM

That's strange... MBam updated perfectly fine from the user interface.

I have a problem. My router is not working at all, and I don't know why. I'm currently connected by going straight through the modem.
And also, my computer crashes/freezes half the time when starting up. It was a pain just to get to the desktop.
And another problem I've been having for a couple days is that half the time the links in google search do not go anywhere except to a white screen.

Here's the log of the quick scan I just ran, anyways.
____________________________


Malwarebytes' Anti-Malware 1.36
Database version: 2118
Windows 5.1.2600 Service Pack 3

5/13/2009 4:34:03 PM
mbam-log-2009-05-13 (16-34-03).txt

Scan type: Quick Scan
Objects scanned: 85449
Time elapsed: 1 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Sam\Local Settings\Temp\68907.exe (Rogue.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Sam\Local Settings\Temp\76621.exe (Rogue.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Sam\Local Settings\Temp\tmp26.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gxvxccounter (Trojan.DNSchanger) -> Quarantined and deleted successfully.

#7 boopme

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Posted 13 May 2009 - 08:34 PM

Well I don't know if it's old but I actually had one die on me. It's still disconnected correct?

Let' s now run part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 trashcan7

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Posted 13 May 2009 - 08:54 PM

Yes, the router is disconnected. And no, it's not really old, and it was working fine just before I reset it. Now I don't know what the problem is, possibly that I have a PPPoE connection (whatever that means) and I have no clue what the username/password are. It's very frustrating, as I depend on this to allow file sharing and also as a firewall.

Oh, and by the way, I have the log for full scan of SAS that you had requested earlier. Here's the log (didn't restart yet):
________________
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/13/2009 at 06:39 PM

Application Version : 4.25.1014

Core Rules Database Version : 3887
Trace Rules Database Version: 1835

Scan type : Complete Scan
Total Scan Time : 00:44:59

Memory items scanned : 366
Memory threats detected : 0
Registry items scanned : 5850
Registry threats detected : 0
File items scanned : 77910
File threats detected : 3

Trojan.Agent/Gen-FakeAlert
C:\DOCUMENTS AND SETTINGS\SAM\LOCAL SETTINGS\TEMP\33627.EXE
C:\DOCUMENTS AND SETTINGS\SAM\LOCAL SETTINGS\TEMP\60496.EXE

Trojan.Unknown Origin
C:\Documents and Settings\Sam\Local Settings\Temp\IXP000.TMP\MMS~1
_______________________________


And here's the log for SmitfraduFix:
_________________________

SmitFraudFix v2.416

Scan done at 18:49:45.26, Wed 05/13/2009
Run from C:\Program Files\Mozilla Firefox\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARErenamed.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam1.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Sam\My Documents\eclipse-cpp-ganymede-SR1-win32\eclipse\eclipse.exe
C:\Program Files\Mozilla Firefox\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Sam


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Sam\LOCALS~1\Temp


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Sam\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Sam\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

»»»»»»»»»»»»»»»»»»»»»»»» RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""




»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel® 82562V-2 10/100 Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.0.1
DNS Server Search Order: 192.168.0.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{D1713105-0690-4A4F-A06B-D5F1D7927FED}: DhcpNameServer=192.168.0.1 192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{D1713105-0690-4A4F-A06B-D5F1D7927FED}: DhcpNameServer=192.168.0.1 192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1 192.168.0.1


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

#9 boopme

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Posted 13 May 2009 - 09:10 PM

Hello. it powers on but that's it? Just want to post this for when needed.
Change the Default Password on a Network Router

Lets' clean a bit more first.
Do Part 2 S!Ri's SmitfraudFix, Cleaning.
You should print out these instructions, or copy them to a Notepad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.
Once in Safe Mode, double-click SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Try the router now.

Edited by boopme, 13 May 2009 - 09:11 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 trashcan7

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Posted 13 May 2009 - 09:32 PM

Is it normal if the computer started a Disk Cleanup right in the middle of the SmitfraudFix scan?
By the way, I'm still having the same problems (crashing on startup, redirected google searches)
And I'm gonna check up on the router now.

And another thing, thanks for all the quick replies today! I really appreciate it!

Here's the log:
__________________________________
SmitFraudFix v2.416

Scan done at 19:20:46.07, Wed 05/13/2009
Run from C:\Documents and Settings\Sam\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
...

»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» Agent.OMZ.Fix

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» RK


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{D1713105-0690-4A4F-A06B-D5F1D7927FED}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{D1713105-0690-4A4F-A06B-D5F1D7927FED}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» RK.2



»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

_________________________________________



And of course, here's MBAM log:
_________________________________

Malwarebytes' Anti-Malware 1.36
Database version: 2118
Windows 5.1.2600 Service Pack 3

5/13/2009 7:30:16 PM
mbam-log-2009-05-13 (19-30-16).txt

Scan type: Quick Scan
Objects scanned: 85243
Time elapsed: 1 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 boopme

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Posted 14 May 2009 - 03:03 PM

Hi,yes that was part of Smitty.. How's it running now it looks pretty good?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 trashcan7

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Posted 14 May 2009 - 06:01 PM

Well, the router is now working perfectly, because I actually took the time to restart everything in the correct order and wait a while. Nothing virus-related.

However, the bleepingcomputer.com forum website is looking pretty messed up in my Firefox browser, but not in IE7.
My antispyware programs are still being blocked when the .exe files are not renamed.
And in firefox, google search results link to a blank page, and then show the actual page a half minute later. And in IE7, google search results just take a long time to reach the page.

Edit: nevermind about the messed up website format, I cleared the temp files and it's looking fine. Must've been one of those cleaning apps. But I'm still having all the other problems.

Edited by trashcan7, 14 May 2009 - 06:50 PM.


#13 boopme

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Posted 14 May 2009 - 07:07 PM

OK lets run 1 maybe 2 more tools.
Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 trashcan7

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Posted 16 May 2009 - 12:49 AM

I'm still having all the same problems...

The log apparently says I need administrator rights... but in safe mode I was logged into the administrator account! And in normal mode, well, I gave my default account administrator rights, so I don't know what's going on with that.

Here's the log:
____________________________________

SDFix: Version 1.240
Run by Administrator on Fri 05/15/2009 at 10:33 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-15 22:40:25
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

disk error: C:\WINDOWS\system32\config\system, 1381
scanning hidden registry entries ...

disk error: C:\WINDOWS\system32\config\software, 1381
disk error: C:\Documents and Settings\Sam\ntuser.dat, 1381
scanning hidden files ...

disk error: C:\WINDOWS\

please note that you need administrator rights to perform deep scan

Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\backWeb-8876480.exe"="C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\backWeb-8876480.exe:*:Enabled:backWeb-8876480"
"C:\\Program Files\\Macromedia\\Flash MX\\Flash.exe"="C:\\Program Files\\Macromedia\\Flash MX\\Flash.exe:*:Enabled:Flash 6.0 r25"
"C:\\Program Files\\Macromedia\\Fireworks MX\\Fireworks.exe"="C:\\Program Files\\Macromedia\\Fireworks MX\\Fireworks.exe:*:Enabled:Fireworks MX"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"
"C:\\WINDOWS\\system32\\dpvsetup.exe"="C:\\WINDOWS\\system32\\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\\WINDOWS\\system32\\rundll32.exe"="C:\\WINDOWS\\system32\\rundll32.exe:*:Enabled:Run a DLL as an App"
"C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent"
"C:\\Program Files\\Common Files\\PocketSoft\\RTPatch\\AutoRTP\\artpschd.exe"="C:\\Program Files\\Common Files\\PocketSoft\\RTPatch\\AutoRTP\\artpschd.exe:*:Enabled:artpschd"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\Sam\\Desktop\\eclipse\\eclipse.exe"="C:\\Documents and Settings\\Sam\\Desktop\\eclipse\\eclipse.exe:*:Enabled:eclipse"
"C:\\Documents and Settings\\Sam\\Desktop\\eclipse-cpp-ganymede-SR1-win32\\eclipse\\eclipse.exe"="C:\\Documents and Settings\\Sam\\Desktop\\eclipse-cpp-ganymede-SR1-win32\\eclipse\\eclipse.exe:*:Enabled:eclipse"
"C:\\Documents and Settings\\Sam\\My Documents\\eclipse-cpp-ganymede-SR1-win32\\eclipse\\eclipse.exe"="C:\\Documents and Settings\\Sam\\My Documents\\eclipse-cpp-ganymede-SR1-win32\\eclipse\\eclipse.exe:*:Enabled:eclipse"
"C:\\Program Files\\AVG\\AVG8\\avgdiag.exe"="C:\\Program Files\\AVG\\AVG8\\avgdiag.exe:*:Enabled:avgdiag.exe"
"C:\\Program Files\\AVG\\AVG8\\avgdiagex.exe"="C:\\Program Files\\AVG\\AVG8\\avgdiagex.exe:*:Enabled:avgdiagex.exe"
"C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"="C:\\Program Files\\AVG\\AVG8\\avgnsx.exe:*:Enabled:avgnsx.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Sun 13 Apr 2008 60,416 A.SH. --- "C:\Program Files\Outlook Express\msimn.exe"
Mon 26 Jan 2009 1,740,632 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 26 Jan 2009 5,365,592 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 26 Jan 2009 2,144,088 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Mon 18 Aug 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

Finished!

_____________________________________________________





Edit: Ok, my computer just crashed on shutdown and I got the minidump file, if you want to see it.
Anyways, I ran both of them in safe mode on the admin account this time, and here's the new log:

________________________________________

SDFix: Version 1.240
Run by Administrator on Fri 05/15/2009 at 11:12 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-15 23:20:24
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

disk error: C:\WINDOWS\system32\config\system, 1381
scanning hidden registry entries ...

disk error: C:\WINDOWS\system32\config\software, 1381
disk error: C:\Documents and Settings\Administrator\ntuser.dat, 1381
scanning hidden files ...

disk error: C:\WINDOWS\

please note that you need administrator rights to perform deep scan

Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\backWeb-8876480.exe"="C:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\backWeb-8876480.exe:*:Enabled:backWeb-8876480"
"C:\\Program Files\\Macromedia\\Flash MX\\Flash.exe"="C:\\Program Files\\Macromedia\\Flash MX\\Flash.exe:*:Enabled:Flash 6.0 r25"
"C:\\Program Files\\Macromedia\\Fireworks MX\\Fireworks.exe"="C:\\Program Files\\Macromedia\\Fireworks MX\\Fireworks.exe:*:Enabled:Fireworks MX"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"
"C:\\WINDOWS\\system32\\dpvsetup.exe"="C:\\WINDOWS\\system32\\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test"
"C:\\WINDOWS\\system32\\rundll32.exe"="C:\\WINDOWS\\system32\\rundll32.exe:*:Enabled:Run a DLL as an App"
"C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent"
"C:\\Program Files\\Common Files\\PocketSoft\\RTPatch\\AutoRTP\\artpschd.exe"="C:\\Program Files\\Common Files\\PocketSoft\\RTPatch\\AutoRTP\\artpschd.exe:*:Enabled:artpschd"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\Sam\\Desktop\\eclipse\\eclipse.exe"="C:\\Documents and Settings\\Sam\\Desktop\\eclipse\\eclipse.exe:*:Enabled:eclipse"
"C:\\Documents and Settings\\Sam\\Desktop\\eclipse-cpp-ganymede-SR1-win32\\eclipse\\eclipse.exe"="C:\\Documents and Settings\\Sam\\Desktop\\eclipse-cpp-ganymede-SR1-win32\\eclipse\\eclipse.exe:*:Enabled:eclipse"
"C:\\Documents and Settings\\Sam\\My Documents\\eclipse-cpp-ganymede-SR1-win32\\eclipse\\eclipse.exe"="C:\\Documents and Settings\\Sam\\My Documents\\eclipse-cpp-ganymede-SR1-win32\\eclipse\\eclipse.exe:*:Enabled:eclipse"
"C:\\Program Files\\AVG\\AVG8\\avgdiag.exe"="C:\\Program Files\\AVG\\AVG8\\avgdiag.exe:*:Enabled:avgdiag.exe"
"C:\\Program Files\\AVG\\AVG8\\avgdiagex.exe"="C:\\Program Files\\AVG\\AVG8\\avgdiagex.exe:*:Enabled:avgdiagex.exe"
"C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"="C:\\Program Files\\AVG\\AVG8\\avgnsx.exe:*:Enabled:avgnsx.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Sun 13 Apr 2008 60,416 A.SH. --- "C:\Program Files\Outlook Express\msimn.exe"
Mon 26 Jan 2009 1,740,632 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 26 Jan 2009 5,365,592 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 26 Jan 2009 2,144,088 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Mon 18 Aug 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

Finished!

Edited by trashcan7, 16 May 2009 - 01:32 AM.


#15 boopme

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Posted 16 May 2009 - 08:36 AM

Hi, we'll run one more ,if that doesn't do we'll move into HJT.
Download and Run FlashDisinfector

You have a flash drive infection. These worms travel through your portable drives. If they have been connected to other machines, they may now be infected.
Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
Wait until it has finished scanning and then exit the program.
Reboot your computer when done.

Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder. It will help protect your drives from future infection.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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