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Very Bad Situation

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#1 Netsoft


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Posted 10 May 2009 - 12:39 PM

My laptop is badly infected with viruses and malwares after accidentally clicking on one of the .exe file in which I borrowed from my friend. I have considered reformating as my alternative option to solve all these issues which has been quite problematic and troublesome but I believe if there is fixes for these then I would appreciate and will be glad to listen.

Here's the problems:
  • I cannot run Hijackthis log. It says problem accessing the host file and before I can actually read finish, the system restarted itself.
  • There is visible of program.exe and start menu.exe on my program files from my start menu. As much as I try to delete it, the next restart, all these menace will appear again.
  • When I enter the search term desktop.exe in google, the system automatically restarts.
  • I try to install Kaspersky antivirus, but during half of the process, the system restarts.
  • I tried installing cbbleepingregistrybooster from bleepingcomputer.com, but the system restarts before the installation reaches 50%.
  • When I try to open a folder, example My Received Files, there would be My Received Files.exe inside My Received Files folder.
  • I notice the present of lsass.exe and Services.exe under my Username on task manager.
Please advise me on what to do.

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#2 garmanma


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Posted 10 May 2009 - 02:43 PM

Try following this and if you cannot run a DDS scan, post back. I have 2 other options

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#3 Netsoft

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Posted 13 May 2009 - 06:54 AM

Dear garmanma,

Thanks for assisting me with the problems I've faced earlier. Fortunately for me, as I searched for some of the already resolved topics from the HJT sections, I came across a thread that has the same situation as to what I am facing. After going through the steps posted by one of the HJT team, I noticed that the problems has been fixed.

The problem was caused by Brontok A variant.

Thanks. :thumbsup:

Edited by Netsoft, 13 May 2009 - 06:54 AM.

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